Aspen Dental

I was a walk in but they were busy...on a Monday. How ever they worked me in I just had to wait Erin was the sweetest... I was in pain but she took her time with my x-rays to not cause any more pain. I was very pleased with my exam. The dentist also took her time explaining what she could do for me and what my resolve would be.
The negative things I can say is I felt a little rushed into signing up for future dental work. I want it done but with no insurance coming up with $9000+ might take a minute. TOOK ME WEEKS TO GET MY DEPOSIT BACK WHEN I DECIDED TO WAIT FOR DENTAL INSURANCE! MULTIPLE EMAILS AND CALLS LATER FINALLY GOT MY $500 BACK!! its a 2 second job, left me with many doubts. Also went over what I was being billed for, charged me to pull teeth I don't have. Questioned this was told probably a root, how ever dentist had made comment about how well that tooth was pulled..." Didn't leave any root behind there".

I have PTSD from previous dental visits so I was terrified of going to the dentist. The entire Aspen Dental team made me feel comfortable and this was the first visit in a long time that didn’t end with me in tears. I’m so glad I found Aspen Dental so I can finally get the dental work done.

I had the best experience of my life. When I walked into Aspen Dental I felt so amazing when I saw all the smiling faces. Dr. Rai is awesome. Dentist Assistance Claire was so helpful. Hygienist Libby was so amazing she made me felt so comfortable And Bria was awesome. And Ashley so amazing. Everyone was all smiles from the time I walked in and very friendly. Thanks Guys

Front desk clerk, Ivy is so incredibly helpful beyond what was expected. xray technician was also incredibly comforting and supportive while I was afraid and anxious.

Company as a whole/doctor could use some finessing, as far as treating for the specific problems people are coming in. Versus making them feel like they need cosmetic work even though they came in for a specific emergency.

The team at Aspen Dental in Bloomington are amazing! They are very friendly, courteous, patient, and knowledgeable. They made me feel like I was their only patient even though I knew I wasn't. Their attentiveness is amazing! And Traci, the office manager, completely understood my financial situation...and never once made me feel like I had to pawn all of my belongings in order to get my dental needs met. She worked out numerous options to help me choose which I could afford rather than just telling me how much I'd have to pay... All in all, this was one of the most wonderful experiences I've ever had going to the dentist!!! My son has an appt today and my husband will be next...Aspen Dental in Bloomington is my dental team now!

Staff was amazingly friendly and apologetic for my wait because of an emergency situation. The staff was down to earth, willing to talk me through the procedures i needed, and helped me through the finances as well. They were very knowledgeable and caring. Would recommend them to anyone who is nervous about dentists. They made me feel the most comfortable i ever have been at a dentist!

The people here are amazing!
I have been battling with my teeth for decades, yes I said decades. All the other dentists kept trying to apply mortar to a crumbling dam, I was miserable.
After my first appointment here I knew they were different. They listened to my rant, possibly excessive, took a full set of x-rays and assessed the damage. They explained everything to me, without rushing, and gave me options. They were all polite, courteous, and respectful while never making me feel uneasy or uncomfortable. Within a week all problems removed and healing quite nicely. Thank you to these amazing people for helping me to smile again.

I went in knowing my teeth were bad but explained I only have state insurance and not alot of money. They came up with a plan to pull 6 of my teeth bc they “couldnt be saved” and give me dentures all in a 3 day span. Told her there was no way i could pay for that bc it was guna be 3k that week alone. They didnt give me any other options. I left in tears, terrified, and defeated thinking there was nothing I could do. Recently found a new dentist that was able to come up with a much more financially doable plan and hes also saving 3 of my teeth aspen said were unsavable! Dont go there! They dont care about their patients.

As a new patient, it took a little while to get settled because of all the initial paperwork and x-rays, but I was expecting that. The staff was very friendly and helpful. They were eager to answer any questions and great about communicating the health of my teeth. The facilities looked newer and clean. I'd recommend this place to other new patients!

I love Aspen dental, my dentist seems more like a friend. Concerned about what is going on with my issues concerning my dental health. One thing I don't like is the turnover rate, it seems to be happening alot, trainees should have experienced staff with them to help guide them. Just getting x-rays of my mouth was the most painful experience that I have ever had, but we got thru it. It's not enough to make me stop going. Just hope they can add on more staff to help. I know we are in tough times. That's why I'm sticking with my dentist. Thanks. Nope done with Aspen dental. Still love the dentist, but some staff are very unprofessional, impatient and undertrained. Looking for a new dentist in area