Aspen Dental

Look forward to my cleanings just because of Missy (Hyg) and the amazing staff! You can tell they really care! Dawn (OM) was so easy to talk too which helped with my ease of mind. I used to never have confidence in my dentistry but since we started going here I feel at ease.

Doctor Fadel was amazing as well was my financial expert consultant. All the ladies there were very professional and friendly. Everyone hates going to the dentist, but these ladies truly make it an enjoyable and fun experience during the entire process!!

I had put off having my teeth pulled and getting upper an lower dentures for a few years. after having trouble chewing I decided to have it done . every one at Aspen Dental was very nice and able to answer all my fears honestly, Katelyn was very positive and made me feel more relaxed on my choice of have it done . Doctor Rai had pulled a bad tooth of mine a year ago . I was glad she still was there . this time she pulled about 12-13 of my remaining teeth .Doctor Rai told me every thing she was going to do before hand and during . She is very calm through out it all and makes sure your feeling No pain ! I her tone of voice was very calming to me and at ease through out this I was glad Katelyn was the chair side thru this .. I am doing good with my temp dentures so far It has only been a few weeks. I cant imagine any one walking out singing zip a de do day after have this done . It's a big change for me , I'm 70 .and would suggest to every one to take better care of their teeth to avoid having to go thru this later in life !

I had a bad experience as well as my husband. I had a cavity that was not noticed during the visit. The tooth ended up chipping a few days later due to it. I am in extreme pain and I do not recommend going here.

First we got appointment on 9/19, my wife was 5 mins late and they cancelled my appointment without checking with us. Again they schedule on (9/23) Saturday Morning and once we reached office on time they cancelled our appointment as they don't see new patient on Saturday. we have reschedule our appointment for (9/28).

D-day 9/28, finally my wife was able to meet Doctor and she is very rode. Dr office have not explain why I need to go for full X-ray and how much it cost. Again they called us said that my wife need to go for ultra cleaning without giving estimation.
SAVE YOUR MONEY & TIME

The Bloomington office is AMAZING! Mallory and Dr. Dossett was very friendly and compassionate to my dental needs. When I had an issue with my dentures, whether it be sore spots or not fitting right I was able to get in usually the same day or the next day and get it taken care of. I highly recommend this location to anyone needing dental procedures.

Had an appointment scheduled for 11:45 and came in to find out that they were running about a half hour behind. They asked me to reschedule and I couldn't since I had already taken off work for this appointment. I told them I would wait the half hour. I waited the half hour and the girl at the front desk told me five more minutes. I waited another five more minutes for them to call me back and let me know that they needed me to come back at 1:30 so that they could eat lunch. I asked why they would schedule an appointment during their lunch hour and the dentist said " I don't know why they would do that". Obviously there is no accountability or responsibility in this office. The dentist that addressed me was careless and rude. I ended up leaving with no resolution and all they were worried about was eating. DO NOT GO TO ASPEN DENTAL BLOOMINGTON, IL. Save yourself money and time.

Very bad experience with Aspen Bloomington IL. On first day they told Intial dental exam was free with your insurance and no need pay money from your pocket. After 45 days I got a bill of $73 and today I visited aspen to cross check now they are telling your insurance is not paid so you need to pay and forced me to pay the money. They will tell lie to get the business. Not trustable.

I got the call from Aspen customer support on 08/02/2017 and they told sorry for what happened and we are reverting back your 73$ to master card. But still now I'm not seeing that transaction.

My girlfriend went here for a cleaning and ended up just getting an exam and x-rays that took over two hours! She was not previously told she would not get a cleaning until she scheduled another appointment, and after spending over two hours waiting for people to get her exam and x-rays some she was told her next appointment for the cleaning would cost $250. $250 and that is with her student discount card which brought the price down from $600!!! That is just a little less than I've paid for a crown (with a discount program as well, but still... ). The whole experience was a major red flag, and as she was waiting in the office (which was most of the visit) she was texting me saying how she already knew she'd never come back. The only good thing about the visit was that the staff was apparently very nice. My girlfriend said if they had not been so nice she would have just walked out.

I am 24 years old and Terrified of dental work, always have been, always will be. This particular office treated me as a normal person instead of like a scared animal, as other places such as Lakewood have, and have worked with my anxiety, financial situations, and helping me choose the right treatment plan. The staff in this office are Outstanding with patients, and are VERY friendly, they even remembered my name when i left at the front desk, Without looking at the paper (;