Aspen Dental

This was my first time at Aspen Dental. My wisdom teeth are coming in and causing me some pain. However, my insurance only allows me to get x-rays once a year. The dentist there made me, the patient, contact my previous dentist to ask for my x-rays. They even talked to my previous dentist using my cell phone. Then afterwards, they referred me to an oral surgeon and said they couldn't do anything else for me. They told me they would email me my x-rays so I could take them to the oral surgeon. I never received my x-rays via email. Overall, the staff was nice and accommodating and helped me as much as they could .

I have always been pleased with the staff at Aspen Dental in Bloomington, IL. They are always happy to see me. My dental hygienist Melissa is the clear standout of their staff. She is great at what she does and has motivated me to get braces and even gave a great referral for this. I'm looking forward to having a smile that I can look forward to and have Melissa and the rest of the staff to thank for that:)

I went in, after asking on the phone if they could realign my dentures, which they said they could. I went in n waited 45 min to be seen. I was told they could not do that n wanted me to get a whole new set for over $2,000. They even had me apply for credit!!! I went home and cried, as I felt so betrayed.

I enjoyed my office visit to Aspen in bloomington, IL. I had a filling that fell out and I nervous about getting it done as my last experience with another office was really bad. I called the office and they were able to get me in very quick. the staff were very welcoming. Dr. Fadel is the best dentist I have ever seen. she spent good amount of time explaining everything in details. I didn't have any pain during or after the filling. she was really good. I definitely recommend the office to everyone.

The place is a scam. I went in there about 7 months ago and had to fight my way out of the place. It was a painful process of having all the different "experts" trying to selling me stuff. I pretty much was told if I didn't do what was "needed" I was going to die. It took well over 2 hours and the kicker was I never even got my teeth clean, I had to gt back to work. I called for a cleaning later on and was told they would not do it because of some type of periodontal issue. Before I went earlier in the year I was getting dental car as much as 4 times a year, because I had military and civilian care and no one came up with all the issues these folks did in one visit. STAY AWAY IT IS A SCAM!

My girlfriend came in for x rays this morning and the lady had to take multiple pictures because she kept messing up. My girlfriend is extremely scared of dentists and they did no reassurance to comfort her. The lady put the panels in her mouth for taking x rays and it was cutting up my girlfriends mouth. When she went to complain the assistant just jammed it right back in her mouth with an attitude. Avoid this place at all costs.

I never thought I would have so fun much at the dentist! It was so much fun. They were so kind. They were gentle and took the time to explain what services I need and how much it costs. It was such an amazing experience and I never thought I would say this but I can’t wait to go back!

Over the last several years I had to have teeth removed and it finally brought me to Aspen Dental in Bloomington Illinois. Due to my previous dental visits with other dentist, I had walked out of those offices in lots of pain and misery. When I came to Aspen it was due to a work friend who recommend them. My experience with Aspen was the greatest I had ever had with any Dentist or Doctor.
I had to have my final teeth removed. It had been over a year with no teeth for my bottom and only 7 left for my top. The Doctor was very thoughtful of my previous experiences I had been through. She made sure I was comfortable through the whole process. The staff through this process was extremely helpful and very caring also, if it was not the doctor it was the staff!
Believe me when I tell you that Thursday when I went in after my 2 trial fittings before my extractions I was all smiles. The doctors and all of her staff had worked so hard on making sure I had a smile. I had not smiled in over a year. That day came after pulling my teeth and the first thing I did after they were done was grab my phone and took a selfie with a full set of teeth. I do believe I had tears in my eyes due to I had not smiled in so long because of my teeth and here I sat in the dental chair just minutes after having my teeth removed for a selfie. The following day when I went in for my 1st follow up I could not stop smiling and talking, to me it felt like Christmas morning and my wish had come true for my teeth and a very beautiful smile.

Anyone who is going to be going through this process please take these steps and you will find yourself back on top. Pain management- listen to what the doctors say for your meds, Don't forget to take them. Do not forget to eat while taking them even if it consists of a soft diet. Leave your dentures in till otherwise told. Speech is easy, just pick up a book and read it out loud for 15-30 min several times a day. You will find that certain words are hard to say, I know it will be hard just don't give up! With each day you will feel and sound better. Don't rush to read it fast, nice and slow for proper pronunciation. Everyone has a different healing process, for me I was back to work in only 4 days. The most important thing is take a selfie before you have them removed and take another selfie right after your done and sitting in the chair you will see a whole new you with a beautiful smile. As for me it has been 12 days since my extractions and I enjoy my new beautiful smile.

A very special thank you to Dr. Rai, Viola, Erin, Brittney, Molly, Andrea, Kourtney and everyone in the office you have been so great! You girls have the biggest hearts. You girls truly are angels and you girls truly understand team work. Thank you all for helping me regain the beautiful smile I have now! I personally believe that a thank you is not enough for what you did for me and so many others that come into your office.
Just ask the girls about Ken, the guy who did his own research I am sure they will have a good story to tell you.
From no smile to a beautiful happy smile.
Ken L.

I had high hopes for Aspen Denral. My dentures do not fit, can not eat with them. They did give me partial refund. The total cost was $6000.00 to have teeth that don't fit. Buyer beware!!!

I really enjoy this Aspen Dental. The staff are very nice. The hygienist is wonderful! They are currently in the process of hiring a new full-time dentist, so I cannot speak about my experience with him or her. The dentists they've had previously did a good job. I have nothing but positive things to say about this particular Aspen Dental.