Aspen Dental

I am not a big fan of going to the dentiste. The experience I had at Aspen Dental was absolutely amazing. The staff was so nice and made me feel like I was part of their family! Thank you Aspen DentaI, can't wait for my next appointment.

I saw an advertisement saying$100 for a tooth pulled. When I went to this Aspen location they told me I needed two teeth pulled and it would be $250 each tooth since it was a wisdom tooth and the one next to it, which requires oral surgery. I was also told I needed to spend $2000 for gum problems. The pain went away and after I got a job with benefits I went to the dentist. He ended pulling only ONE tooth, he said the other was fine, and he didn't have to do surgery, he used hand tools to pull my wisdom tooth. I asked my dentist about gum problems and he said my gums are fine. I can only assume this place is a CON, if you can go elsewhere than you should, don't let them rip you off.

My experience was amazing! From Traci the office manager who helped me a great deal with planning, Carlotta, Amber and Dr. Matin were wonderful and truly seemed to care about me as a person and not just a chart number. Each of my visits were prompt and I never felt like I was being rushed, and I have no doubt my future appointments will be the same. I have already recommended this office to several people. Thank you all so very much, I can smile again!!!!

I really appreciate the professional and compassionate care that Aspen Dental provided me. Everyone was very friendly and made me feel right at home. Dr. Rai thoroughly explained the procedures and answered all of my questions. Office manager, Julie Porter, went the extra mile to help me get financing through CareCredit so I could get the dental care that I desperately needed. Julie also took the time to carefully explain all of my options and made sure I understood my treatment plan. Every staff member that I encountered made me glad that I chose Aspen Dental for my dental needs.

I'd give the NO stars if that was an option.
I had to switch dentists due to a change in insurance. I entered the office and was treated rudely from the start. There was popcorn on the floor behind the reception desk, not very sanitary. Then I waited 45 minutes to get called back for my appointment. The dentist checked my teeth and whispered and giggled with the assistant (very uncomfortable). Then I was told that I had to replace 2 fillings and that I had 5 cavities! That seemed odd since I have been to the dentist twice a year since I was four! That number was extreme. I was not told while making the appointment, But they do not do an initial exam and a cleaning on the same day, so I'd have to make another appointment to come back for the cleaning, and multiple for the fillings. I was quoted over $600 for the total bill for all that work. I made an appointment with another dentist in town who did do my cleaning and exam all in one visit. He reported that my current fillings were stable and the I had NO CAVITIES!! What a SCAM!!!! I will not be returning to Aspen, nor will anyone in my family be going. I caution you if they try to sell you on extra work!

I absolutely love this dental office! they are SO helpful and so nice. Price wise not to bad. I mean its a little pricey but can you really put a price on your oral health? but the service is fantastic and they do one hell of a job. The dental hygienist that was working with me both times i have been there Missy is FABULOUS! Each time ive been there i have been on and out in a timely manner and the front desk ladies are so nice as well.

My dad has been going to Aspen Dental for a few years. I am always impressed by their customer service and care of patients so we decided to make the move for our family. We are so glad we did!

A brief delay from waiting room to dental service area, but all employees were courteous, helpful and professional. Patient care area was clean and tidy. Hygienist was pleasant and efficient. Post-treatment examination by dentist for current or future problem areas was thorough. Next appointment was scheduled quickly. I am a returning patient who has always been satisfied with quality of care patient-staff relationship. Will continue to recommend this location to others.

I was extremely pleased with my experience with Aspen Dental. Dawn McGregor, you are Amazing, Helping me understand the whole process from Financial and then procedure. Making me feel so comfortable. Thank you so much for all that you did for me. Dr Ken you also are Amazing. The staff Is great . Friendly. You all gave me a wonderful smile. Thank you all at Aspen Dental.

From the first day I walked into Aspen Dental in Bloomington, IL, I felt comfortable. The staff was quick to place my needs and concerns as a top priority. Amber, my hygienist, continues to go above and beyond, asking how I am doing, what's new in my life, and really makes me feel like a priority. Dr. Matin, my dentist, is patient, and very thorough in his explanations, making sure I am comfortable and confident going into each and every procedure.
Being my age, I have seen my fair share of dental offices, and met my share in hygienists, but, I would seriously rethink moving out of town if it meant I would no longer be within driving distance to this office. If you're in need of a friendly, UNDERSTANDING, dental office...I would recommend no one else. I no longer dread going to the dentist, and that is saying a lot.