Aspen Dental

The entire staff was phenomenal! As a single mother sometimes you become accustomed to learning how to make it any and every way you can. From figuring out a way to get me seen despite being full to playing with my son during x-rays, this team provided more than just medical attention, they provided care and support. There aren’t enough words— they’re incredible!

They will cancel appointments they make, and after getting a quote I thought was high for work to be done, I asked for a print out of it. Teeth they were going to work on they had set for extraction! Four extractions we're on the estimate that they were planning on repairing (so a double charge that was going to leave me with no front teeth......). Had a partial done there that didn't fit so they tried three times to grind my other teeth to make their piece fit! Just today I received a bill and it seemed even higher.....yeah, they gave me someone else's bill, with their address, phone number and detailed information. So I had to turn around and go back to give it back to them and get mine. Just an awful place.

*UPDATE*
Followed your direction, called customer service, left them my phone number and e-mail address, was told they would have a regional rep contact me within 24hrs, been about a week now. Realizing the issues with this company must start at the top......

*Update*
Was told a THIRD time I would be contacted within 24hrs....didn't happen AGAIN!!!

*Update*
4 times I have called the number you supplied, 4 times they told me they would be in contact within 24 hours, 4 times they didn't. Why did you even tell me to contact them. Walking though your office door was the worst decision I've made in years.

As a college student in this town I would recommend Aspen Dental to anyone needing comfort, care, and support for their dental issues. I had multiple concerns when I first visited Aspen Dental (as I haven’t taken the best care of my gums or been avid with dental check ups). Durning each visit this office has been patient and extra informative with me. I truly enjoy my appointments as they make me feel right at home and never doubtibly make me laugh when I’m scared of a procedure. Aspen dental values their clients which gives them 5 stars everyday in my book.

I had lost a filling in a molar and a Doctor with the first name of Robert filled it and advised me that it should be removed. I explained that I wasn't in a position to do it now but would but would when I returned to Bloomington in the spring. This was a very pleasant and professional experience. Not only the doctor but the entire staff especially including the receptionist, Amanda, and that is why I use Aspen instead of other dentists.
Dan McClellan

I went to Aspen dental yesterday to see a dentist for the first time in about 5 years. I was very open with all the staff I worked with. Andrea is one of the Lead Dental Technicians and took my X-rays. Andrea was very efficient and took the fastest X-rays I have ever had. I was then led back to the patient room to wait for the oral hygienist. I ended up waiting about 25 minutes. At first I was upset but then I realized they were just very busy for the day. Missy was a wonderful hygienist and very educating as she went through the initial inspection and potential treatments going forward. She also gave me a diagnosis on something that came up but suggested I ask the dentist as he is more qualified than her. Dr. Webster came back shortly after Missy finished and took a more thorough look. Dr. Webster explained that I would need to have my Wisdom teeth removed sooner rather than later based on my age and their growth pattern. He also mentioned that I would need to rebuild and crown a chipped tooth. When he was finished, he asked if I had any questions. I asked about the sore that Missy saw and he didn't even look at it. He said it was probably an accident and to not worry about it going forward in a dismissive tone. I also asked Dr. Webster about corrective work on my teeth because I hit my mouth when I fell onto a coffee table when I was 4 years old and never had work done to fix it. Dr. Webster stated I should research orthognathic surgery and then make a decision. I was very frustrated because I am 26 years old and am very aware of the internet. I would rather seek a professional opinion rather than go to google where they would probably say I have something worse than it is. Maybe I do need drastic procedures done to correct it, but I would rather find out from a person who went through extensive schooling than a website that is curated by hundreds of random people that I do not know for sure if they are qualified to provide a proper diagnosis. On top of that, the internet cannot see the X-rays that were taken an hour ago and describe to me verbally and visually what the process would be. I don't like to leave lengthy reviews and I was not happy to have a sour tone while writing this because the beginning of my visit was everything I could ask for since it has been 5 years since my last dentist visit. Please go and give Aspen Dental a shot as Dr. Webster may have just been having a bad day. I hope this experience was a one-off and not a true representation of how Aspen Dental treats their patients on a daily basis.

The staff was very friendly and knowledgeable, but the wait for everything was pretty ridiculous. 2 hours for a new patient visit. All I wanted was a cleaning, and I didn't even get that. They did do x-rays and an "exam", but then basically tried to upsell me. I don't want that, just clean my teeth and fill my cavity.

Aspen Dental is awesome! I cracked three teeth in a bike accident and Aspen Dental was able to fit me in the same day. Dr. Malik was super nice and concerned about my overall well-being, not just my teeth. Because of all the friendly and helpful staff at Aspen Dental, I walked in with missing teeth and left with a smile!

Aspen dental is great! They have good prices and payment plan options. The staff are all kind and helpful. The dentist is skilled and obviously cares about her patients' dental health.

I was very nervous about seeing a dentist. I was made to feel so comfortable from the time I walked in the door. All the staff were so sweet and kind to me at all time. They were able to get me in right away. I couldn't be more happy with the experience.

Needed a replacement denture for a family member. They got it all taken care of and with an onsite lab, got them delivered in 1 week! Thanks for restoring his smile and making the process so easy!
The Dr and staff were all very professional, friendly, conscientious, and caring!! We highly recommend this office