Aspen Dental

I have had nothing but problems going to Aspen. Had to pre-pay, and what little bit insurance paid, it wasnt worth going to the only place on the list. My temporary plate broke. I went into the office, they couldn't get me in for a week. It has now been 3 weeks since I had impressions for a permanent plate, and I am still waiting for the Framework! How they see walkins and emergencies (which I was told my plate breaking was not an emergency) [maybe it wasnt to them, but it was for me].I was told it would be done and I would have it by now. They keep charging for things, told me I cant get my plate until I have another cleaning. I wish I had never stepped foot in that door. I would not recommend
anyone to go to Aspen. Their idea of customer service is to email you an appointment time - or if they make you one while you are there
and you tell them it won't work, they shrug their shoulders and walk off.

It's not entirely the staff's fault, but I was not pleased with trying to set-up a new appointment. I called central scheduling, and they offered an appointment at 5 (wasn't an emergency or anything, but it worked with my schedule). It was relatively short notice, but I said I could make it there for a 5 PM appointment. I made it there at 4:50 and they informed me that they would have to re-schedule the appointment. They said they can book appointments at the office as well and had already filled the 5 PM spot apparently. The staff was nice about it, but I did not think that was the way they should have acted with a new patient. I made the effort to get there early, and I understand you cannot double book necessarily. It was frustrating though rushing over to be early for an appointment that did not happen because of a glitch in their system.

Aspen Dental gets a 5 star review from me! My big baby of a husband was terrified of getting his extractions and they really reassured him and made sure that he was as comfortable as he could be. They have an amazing staff and our dental assistant (Brittney Crebo) and colleagues who helped calm and keep my restless children busy while we sat and waited on my husband. If you are looking for a good affordable oral atmosphere to go to.. I highly recommend Aspen Dental in Bloomington!

If you see a short dark hairy lady, run. That is Smitha Rai, a crook. She will turn a small problem into a huge one for profit. Then wont be held accountable because she will tell the receptionists to tell you to go somewhere else. AVOID AT ALL COSTS.

I was so amazed. The DA that was taken care of me, Cindy was absolutely awesome. She was experience and understanding. I love Dr. Dosset!!! She is so skilled and compassionate. I went in emotionally distract, but I came out smiling with a temp fix and information for what I could and am going to have done to fix my problem. Thank you so much Aspen Dental and especially Dr. Dosset.

Very nice staff and doctor. My appointment was at 11:00 am and did not get in until 11:30 am but it was explained to me and apology was told to me that they had not been open because of the Covid 19 and we're a little under staffed during my day of appointment. I received the treatment I was there to get

Everyone was so helpful, made me feel at ease, and went above and beyond to get me taken care of. I needed a new dentist, and so glad I found one I’m so happy with.

My best experience, they take care of the problem right away!

Nice curtious staff. They have a great dentist. She is very gentle. I had her extract some teeth at her last practice and she is done before u realise. They was able to squeeze me in for a emergency extraction. Great helpful staff. The phone line isn't the best for sure but office staff was great

Aspen dental has been very patient with me I love ivy she’s always upbeat so far so good almost done and I know I will love my new smile