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Review of Wichita Family Dental

Wichita Family Dental: a comprehensive dental practice located in Wichita, Kansas. The practice offers a wide range of dental services, including cosmetic dentistry, dental implants, denture care, teeth whitening, pediatric dentistry, and emergency dental services. The practice is open from Monday to Friday, from 7:00 am to 5:00 pm, making it convenient for patients to schedule appointments around their busy schedules.

The practice is staffed by a team of highly skilled and experienced dental professionals who are committed to providing patients with the highest quality of care. Patients can expect to receive personalized attention and care from the moment they walk through the door. The team takes the time to listen to patients' concerns and answer any questions they may have, ensuring that they feel comfortable and informed throughout their visit.

Wichita Family Dental is equipped with the latest dental technology, allowing the team to provide patients with the most advanced and effective treatments available. The practice also offers flexible financing options, making it easier for patients to afford the dental care they need.

While the majority of reviews for Wichita Family Dental are positive, there are a few negative reviews that mention issues with pricing and billing. However, the overwhelming majority of patients praise the practice for its friendly and professional staff, high-quality care, and comfortable atmosphere. Patients appreciate the thoroughness and attention to detail of the dental professionals, as well as their ability to make even the most nervous patients feel at ease.

Overall, Wichita Family Dental is a top-notch dental practice that provides patients with exceptional care and a wide range of services. Patients can trust the team to provide them with personalized attention and the highest quality of care, using the latest dental technology and techniques.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Has online care

Wichita Family Dental Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Devon Love

Devon Love

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Billing Issues Scheduling Problems Insurance Problems

Late review...
Doctors and hygienist phenomenal. Front office with scheduling and billing ruined the whole experience. Insurance not sent in correctly which cost more out of pocket, a lot more. Scheduled twice incorrectly. These problems are why i went somewhere else for future care.

***Update: After review the dental office corrected information and sent a check for a refund amount. It was a year later but I am pleased it was resolved.

Ashlyn Sullivan

Ashlyn Sullivan

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Friendly Staff Efficient Service Patient Care

I had a really really painful tooth. My regular dentist of many years was unable to get me in until MARCH. Wichita family dental got me in the very same day! The nurse staff was incredibly friendly and the doctor was patient and kind and really made me feel like he was there to make sure my tooth pain went away. I felt heard and taken care of.

Maria Maria

Maria Maria

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Amazing Experience Polite Staff Great Customer Service Recommend to Others

I brought my son and had an amazing experience the staff are so polite and treated us with such care ! As I was checking out these two lovely ladies called alisse and Elizabeth spoke with me during my check out and we laughed while having conversation. I will definitely be coming back and recommend this office to everyone family and friend of mine !

Sydney Climer

Sydney Climer

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Communication Unprofessional Behavior Insurance Issues

While staff was very respectful, they were not very informative. During check in (7:10am) I handed them my insurance card, which had all the details of my plan and obviously showing it was state insurance. Roughly 20 minutes into my appointment (7:38am), after the exam had started and X-Rays were taken, the receptionist came into the exam area and told me that they donโ€™t accept state insurance and that state insurance doesnโ€™t pay their providers and that everything would be out of pocket. She didnโ€™t have me sign anything stating that I would be paying out of pocket or anything like that. After sitting there for awhile the dental assistant came back and I told her what happened and that I couldnโ€™t continue with services. After that they had another receptionist come in and break down the cost of what was already done and what services they recommended. While yes everyone was professional in their individual interactions, overall I donโ€™t find this to be a very professional way to handle interactions with patients that have insurance you donโ€™t accept or patients just without insurance. Transparency and communication are super important in healthcare and this facility is definitely lacking.

Karen Smith

Karen Smith

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Caring Staff Competent Kind Beautiful Temporary Bridge Finished Bridge on Time Positive Experience

I had to have a permanent bridge replaced, not the most fun thing in the world. Dr Begnoche and every staff member I encountered were all so caring, competent and kind. And letโ€™s not forget Allison the magician! She made a beautiful temp bridge while my permanent piece was being made, and then created the finished bridge in time for my vacay! Wow!!! Thank you all for an incredibly positive experience!

Jerry Hurm

They have a remarkable dental practice with the latest technology. I was so impressed with their office and everyone I came in contact with today. Doctor Begnoche and his team are professional, knowledgeable, skillful, and truly caring about your dental needs. The entire team is personable, productive and engaged. I highly recommend Dr. Begnoche and Wichita Family Dental!

Antoine Tickles

I've been with WFD for about five years. There's been consistency in the way that they've shown care for me and my family the whole time. I've never felt like just another patient to anyone on the staff. Even the dentist shows interest in your comfort. I think that's rare.

Ashley Benson

Hygienist and dentist were great. Very knowledgeable with my care.

Was disappointed that billing isnโ€™t able to give me quotes over the phone for upcoming procedures. Instead, Iโ€™m having to take time out of work to come sit at the office while they get a quote and give it to me in person.

Jen Gay

I got home from work, and right as I walked through the door, my son came up to me saying his silver crown came out. I called at 530 and they got us in with in with in 20 minutes of closing, they examined my son and took an X-ray. Come to find out it was just a baby tooth that had come out and all was good. They sent us on our way and didnโ€™t even charge us for our visit! Thank you for getting us in last minute!

Bonnie

Dr B is my hero! My husband and I have been seeing him for our dental care for several years now. The office appears to run smoothly and efficiently. And the quality of his work is excellent. I hope that I donโ€™t ever have to seek dental care elsewhere. Heโ€™s stuck with us for life!! ๐Ÿ˜

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