Review of Familia Dental
Familia Dental: Providing Quality Dental Care to the Community
Familia Dental is a dental clinic and orthodontist located in Hobbs, New Mexico. The clinic is open from Monday to Saturday, with extended hours on Saturdays to accommodate patients with busy schedules. The clinic offers a wide range of dental services, including routine check-ups, teeth cleaning, fillings, extractions, and orthodontic treatments.
The staff at Familia Dental is friendly, professional, and accommodating. Patients are welcomed with a smile and treated with care and respect. The clinic is clean and well-maintained, with modern equipment and technology. The dentists and orthodontists are highly skilled and knowledgeable, providing quality dental care to patients of all ages.
One of the standout features of Familia Dental is their commitment to providing affordable dental care to the community. The clinic accepts most insurance plans and offers flexible payment options for those without insurance. Patients can rest assured that they will receive quality dental care at a reasonable price.
Customer reviews of Familia Dental are overwhelmingly positive, with many patients praising the friendly staff, quality of care, and affordability of the clinic. Patients appreciate the convenience of the extended hours and the accommodating nature of the staff.
If you are in need of dental care in Hobbs, New Mexico, Familia Dental is an excellent choice. With their commitment to quality care and affordability, you can trust that you will receive the best possible treatment for your dental needs.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Has online care
Eva Berg
This is not a bad place to go if you are paying out of pocket, but I would not recommend the Hobbs branch if you plan to use insurance. I have experienced multiple issues trying to use my insurance. I began using insurance during my orthodontic treatment. I asked the front desk if my payments would be decreased and they said that the payment would still be the same up front but I would be getting a credit from my insurance company. I contacted my insurance company and they explained that this was incorrect. The insurance company credits go to Familia Dental not to myself. Familia Dental was receiving my full out of pocket payment as well as payments from my insurance company. After calling the main Familia Dental office, I was credited back the amount the insurance had covered. In a recent appointment I was told my annual coverage amount on my insurance was maxed out and asked to pay out of pocket. After contacting my insurance company I was told I still had 37% of my annual coverage amount left which was more than enough to cover the procedure we were billed for. I have been to both the Hobbs and the Lubbock branch. I have had no issues using insurance in Lubbock which tells me it's not a Familia Dental issue it's the Hobbs branch that is troublesome.
Herman Leon
DOCTOR WAS VERY GOOD FROM THE TIME I ARRIVED TO THE TIME I WAS READY FOR EXTRACTION DOCTOR AND STAFF WAS ON POINT VERY HIGHLY RECOMMENDED GO TO DENTIST OFFICE.
Tyson Muse
Loved the Dentist, but they're communication is horrible.They told me when I had all my teeth removed
It would be 2 weeks then make my dental plates. Told me everything was already approved by insurance
Before they even started removing them. Go in to have gums checked they tell me they have to get
dentures approved say it will take 2 to 3 weeks longer, finally approved go to get molds for dentures
Tell me in about 2 weeks they'll be in. 4 weeks later call me tell me there in get into office wrong again
2nd set of molds done, be in 10 days to 2 weeks. Almost 3 weeks later still not in get told should be in
11 more days the company told them.
I do not recommended them for any denture work unless u want to go 3 to 4 months without any teeth.
kaidee howard
We have had orthodontic work done here and they have done a great job. Dental work has been good too. As long as you communicate with them it will be a great experience, they aren’t mind readers. We enjoy the front desk girls! Thanks for being amazing with our family.
Mary Romine
Fiancé went in yesterday to get a tooth pulled, well he had infection so after having it pulled, they were supposed to send antibiotics, I have fought with them all day and even had his mother go up there to get the prescription, and all we can get is that they’ll give me a call as soon as the doctor is out of surgery! I received no phone call and got no prescription. You’d think they’d be concerned about the infection and actually want to get him his medication.
Jessica Hernandez
the reception is a bit bad and RUDE, I don't think all the people who work there are, but especially the gray-haired lady with big glasses is not friendly at all. I think she will never go back there.
Peyton Ezernack
Dr. Kotha removed my wisdom teeth a year ago and he was fantastic! Their staff put me at ease and overall it was the best experience I’ve had at a dentist office. I will be coming back here for any future work!
Mayra
Super friendly, kind and helpful staff, they take their time to explain everything, overall I do recommend Familia dental is a very nice place for kids and grown-ups.
Alma Baeza
Dr. Kotha and the staff is amazing!! Professional, friendly and fast!! We love it here!!
ELISHA MADRID
My daughter comes for her braces, great service great doctors!!