Review of Aspen Dental
Aspen Dental: A One-Stop Solution for All Your Dental Needs
Aspen Dental is a multi-specialty dental clinic located in Watertown, New York. The clinic offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The clinic is open from Monday to Friday, and on Thursdays, it offers extended hours to accommodate patients with busy schedules.
The clinic has a team of experienced and friendly dentists who are committed to providing high-quality dental care to their patients. They use the latest dental technology and techniques to ensure that their patients receive the best possible care. The clinic also has a team of dental hygienists who are dedicated to helping patients maintain good oral hygiene.
Aspen Dental has received mixed reviews from its customers. While some customers have praised the clinic for its excellent service and friendly staff, others have criticized it for its long wait times and unprofessional behavior. However, the clinic has taken steps to address these issues and improve its services.
If you are looking for a reliable and affordable dental clinic in Watertown, Aspen Dental is an excellent choice. The clinic offers a wide range of dental services, and its team of experienced dentists and hygienists are committed to providing high-quality care to their patients. So, whether you need a routine check-up or a complex dental procedure, Aspen Dental has got you covered.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Mama Bear
I am a very upset old lady today. Heading to my Dr as my Blood Pressure was driven up this morning by a rude phone representative from your facility. After finding out my current Dentist was no longer accepting my insurance, I researched others and decided on Aspen. This morning I am told there is no Dental Hygienist and I will be expected to have a full work up with complete xrays. I can not afford the out of pocket cost as I am retired and have no savings. I had my most current xrays last year. All I wanted was to establish a new dentist and get my 6 month cleaning. I was rudely told that if I could not accept Aspen's terms, I could not have the appt. Now, I must look again for a dentist. I hope I have better luck with nicer customer service representatives and a office that can make reasonable exceptions for older individuals with a limited resources.
Betty Woods
Very unprofessional staff my appointments got cancelled twice staff don't wear mask, bathroom very unsanitary so disgusting I will not recommend this facility to anybody 😡
Phil Desormeau
The staff is extremely helpful for the whole procedure from start to finish along with the Dr. Had a wonderful experience.
Dianne Prunier
My husband had a partial bottom plate made. They had taken x-rays of all his teeth. He had them for a little while and the tooth that was used to hook them onto was decayed and broke off pieces. We went to a different dentist and they found the tooth rotted and the nerves tangled so they could not take it out. We had to go to an oral surgeon to dig and cut the nerves. I feel they should have seen this in x-rays before they made this plate!!! We are still paying on them and could not use them. I am so upset!!!!!
chachoue CHERY
All stuff are nice,but if you want to have any services, book your appointment when you don't have anything else to do that day because the wait can go up to 1 hour after been sat to see the doctor.
Stephanie Baker
They were fast thorough and so compassionate. I was a walk in they got to the bottom of my issue and set me up with the proper referral. I gave 4 stars only because they forgot to send my script to the pharmacy
Paunch jones
Great staff, fast track, good service! I’m more than satisfied with their service .THANK YOU
Elena Kelley
My experience with Aspen Dental (Watertown, NY) for my dentures was great. I am not writing this review about them. They work with a company called Genesis for financing. Other companies work with Genesis as well. Genesis handles the financing for the Bank of Missouri. Bank of Missouri issued a letter in January 2022 that their payment structure would change in February 2022 where in if your account balance was less than $999.99 that your minimum monthly payment would be $45. When this was not in effect for my February bill, I reached out to Genesis they informed me that this would be in effect for the next billing cycle. As of now (4/5/2022) the changes have not been made, and suddenly no one at Genesis knows what I'm talking about. Be aware and get your financing done outside of them.
John Angus
So the staff in the back, dental assistants and dentist, hygienist we’re absolutely phenomenal! The people in the office were horrible. Called two weeks ago to make an appointment and asked if they accepted my health insurance, they said they did. Drive all the way there and do paperwork, GIVE them my INSURANCE card and they still tell me I’m good to go. I get my x’rays done and they tell me, what I’m gonna need and that I’ll need to make a few appointments to get it done. It all sounds perfect and I go to meet with the office lady to make those appointments then just to be told that they don’t accept my insurance plan. That they’re gonna bill me $1400 something dollars. She goes but I put a coupon in to help you and lets get you started on a payment plan, then proceeded to ask me when I wanted to schedule my next appointment. Absolutely infuriated! This is why I was so nervous to go to the dentist, that something bad was going to happen. Unbelievable. The guy dentist assistant, Renee and the Dr were amazing! If they accept your insurance, which I would call and triple check. Are amazing and make you feel good and are super professional.
Sue Zaluski
Staff was very friendly. That made me feel at ease. Dentist was very good at showing what she said needed to be done. Went over X-rays. Follow up appointments were done right away and pricing was good. Would definitely recommend them to anyone needing dental work.