Review of Aspen Dental
Aspen Dental: A One-Stop Solution for All Your Dental Needs
Aspen Dental is a multi-specialty dental clinic located in Watertown, New York. The clinic offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The clinic is open from Monday to Friday, and on Thursdays, it offers extended hours to accommodate patients with busy schedules.
The clinic has a team of experienced and friendly dentists who are committed to providing high-quality dental care to their patients. They use the latest dental technology and techniques to ensure that their patients receive the best possible care. The clinic also has a team of dental hygienists who are dedicated to helping patients maintain good oral hygiene.
Aspen Dental has received mixed reviews from its customers. While some customers have praised the clinic for its excellent service and friendly staff, others have criticized it for its long wait times and unprofessional behavior. However, the clinic has taken steps to address these issues and improve its services.
If you are looking for a reliable and affordable dental clinic in Watertown, Aspen Dental is an excellent choice. The clinic offers a wide range of dental services, and its team of experienced dentists and hygienists are committed to providing high-quality care to their patients. So, whether you need a routine check-up or a complex dental procedure, Aspen Dental has got you covered.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Sweet cheri831 Casper62
Hi..I'm very scared of the dentist very high anxiety the tech who did my x-rays was very sweet..oh the dentist forgive me I forgot her name she was the sweetest and nicest lady I ever met and the woman who assisted her hel my hand till it was over..I'd most definitely would come back all the employees were very sweet
Tammy Stuckey
My visit to Aspen Dental was the most relaxing...being scared & not knowing what was going to be done, they made it great! The xray tech was awesome & a huge shout out to Tammy the office manager, she helped & is making everything happen for me 😊 I can't wait to see the end results 😊 again Thank You Tammy you are a great asset to Aspen Dental
Karen Faulkner
Had a very great appointment. staff was very upbeat and helpful.got me in on time and fixed the problem with my dentures. What I realy like is the fact that as I live in the Watertown area in the summer and then spend the winter in the Bativia area I can go to either Aspen dental an they have have my records on file.
Debra Negus
What a wonderful experience. Everyone was so friendly and professional. The dentist took a great deal of time to thoroughly discuss my treatment options for work I need done. I highly recommend this office.
Diane Jarvis
My experience was nothing short of wonderful! Michaela was so though fun and human, loved angel ,miggy was welcoming Britt worked with my schedule and Dr. Bob was gentle informative and again human! I truly felt I was with family! Hope I didn't leave anyone out but they are beyond five stars! Loved all!
Kim Mittelstadt
I would NOT go back here again! I went with my mom and my husband this week on 2 consecutive days. The wait period was absolutely unreal! My mom is elderly and has a lot of health issues. After all the wait they told her they couldn't do anything and she would need to be referred to a dental surgeon. My husband also had to wait and we were literally that last 2 people in the room when they saw us (even though we had an appointment). When they actually DID get to us they told us "they didn't know we were there" (even though we had just filled out all the paperwork). After another 20 minute wait they told us that the doctor had an emergency and we could reschedule. My husband had wanted to ask about something specific and we were told that only the dr could address that and he wasn't available. We walked out and are not looking back! I would NOT refer this group to ANYONE! Go somewhere else!
Erika Harriman
I thought I might have chipped my tooth and went in to see the dentist at Aspen Dental.
Having been there once before I knew they would try and push more services and products on me to purchase but I thought I'd give them one more chance. All I wanted was to have my tooth checked, nothing more, nothing less and I expressed this to the staff. Once again, that's not how it went at my office visit. The staff immediately started checking my entire mouth and gums and doing a density test on my gums and tried to sell me a $100+ toothbrush and tried to push a prescription mouthwash on me. None of this had anything to do with why I originally made the appointment. I was in the dental chair 45 minutes before the dentist asked me why I schedule the appointment to go in. They then tried to pressure me into have a $2500 procedure done that was not anywhere related to my tooth. The first time I was there a few years ago they did the same exact thing. I called me dentist from back home and asked her about needing to have these procedures done and she simply validated my thought of, they were pushing more services on me so that they could make more money off of me.
I will never go to another Aspen Dental again and I highly recommend you don't give them your business either.
Corrina Youngs
I was pleased with the service and friendliness of all the staff. But I did call before hand to make sure they accepted my insurance only to be told after an hour of being there that they in fact did not accept my insurance 😣 pretty disappointed
Dawn Peck
The first visit seemed great until the office lost the appointment they gave me.I was asked to call them to set my the appointment. I called that watertown office, told them I had an appointment, and they said they had no appointment for me. They gave me an appontment card that meant nothing.
After cancelling my first appointment and then making me wait another month this second appointment cancelled ,seems like a pattern.
I would like to rate them after some $ has changed hands and some work has been done.
Molly Meredith
A NIGHTMARE with staff each and every time. Had to wait long periods of time every time and appointments were magically cancelled several times. If you want to pay a ton even with insurance this is where you want to go. If you want a horrible experience for your child GO HERE! I observed many coming in for their records to take to another dentist. I endured being pressured into sales of many overpriced procedures that were unnecessary to find this out later when I finally compared with strangers on their dentist. I wouldn't wish this place on my worst enemy!!! Staff is HORRID and completely on the defensive.