Aspen Dental

I have been going to Aspen Dental going on six years now. This is the best dental establishment I’ve been to. I get regular cleanings every three months and Jamie is the best dental hygienist. I have a lot of anxiety and she makes me feel so comfortable in the chair. The office staff knows me by my first name and is always polite.

I am very happy that I found this dental clinic in Watertown, NY.
Everyone were so professional and polite. I like the doctor, she was so profesional and very informative about my problem!
I am from Houston, Texas
Thank you everyone!

This is the absolute worse dental clinic I have ever encountered. My first visit was beyond painful however, I only had an exam and ex-rays taken. It took the technician an hour to get the instrument to fit properly in my mouth. I saw the dentist next and his teeth looked like he needed a dentist ASAP. The hygentist RECOMMENDED that I have a deep cleaning, after talking herself into it. "I think you may need a deep cleaning, maybe, I don't know, well let me see if the doc will approve it" Of course he did because it costs $975.00. I made an appointment for a REGULAR cleaning one month later, showed up to the appointment and was told that I had to have what they "recommended". I told the receptionist that it was merely a recommendation...they could recommend that I have all of my teeth pulled but, if I only had enough money for one, would they not pull one. Of course, no logical response. They tried to force me to have the most expensive cleaning or nothing, so I chose nothing and a different dentist. They are HORRIBLE, LACK PROPER TRAINING, lack PROFESSIONALISM AND INTEGRETY!!!!!! Don't go...

It was a pretty good place for my first time going. I got a free x-ray and dental examination which was good because I'd been having oral pains lately and I don't have a lot to spend to begin with. Would recommend to anyone as a one-time use free check-up and x-ray.

Had the best experience at this location both times I have been there in the past month. I highly recommend Aspen Dental. Very satisfied! Wonderful people, wonderful treatment. Thank you!

Tried going for an exam and basic cleaning. People were nice, exam went fine. I was told I have some gum recession in a few spots but no cavities. No cleaning done, I was ushered into the little sales office and told I needed a cleaning that would total $1100+ out of pocket AFTER my dental insursnce paid its part. Noped out of there and will find a local dentist who is not insane.

Update 12/29: had an exam with a real dentist today. Was told that Aspen was incorrect and I have 3 fairly obvious cavities. Was also told I had a little bit of gingivitis that can be fixed by better more consistent flossing and keeping up with 6mo cleanings. The dentist himself actually looked at my teeth, and said no way did I need anything approaching the scaling/root planning
Aspen was recommending. Not only did they try to bilk me out of money, but they didn't see simple cavities. Steer clear of Aspen and find a n ethical, competent provider.

I had a dental apt recently. When I went in the tech was trying to have me a panoramic x-ray, which I declined because I already knew the insurance company would not pay for it. I declined that x-ray and stated that I would get the x-ray insurance would cover. The lady who handles the payments told me I could pay the 62.00 and have panoramic done, I said okay I will use my care card, I was told I could not use my care card unless I had 200.00 done in services, I said never mind I will do what insurance will cover. The tech finally got me in the room to do x-rays, it took 3 people to try and get my x-rays done, the Dr. was getting mad and was telling the tech how to do their jobs. I finally made it in to see the Dr. and he was short with me and he didn't seem to care about me as a patient. Well as a I leaving I had to wait to see the finance lady, when I got back there I was told I needed a cleaning. I was okay with that, then I was told I need a special cleaning. I was kind of surprised since the tech didn't mention to me I needed a special cleaning. Well the finance lady said I would have to pay over 1,500 for the cleaning but the insurance would pay some of it so I would have to pay almost 900.00, they added in toothbrush that was 130.00 I was like hell no I don't need that type of tooth brush for that much money. The finance lady was very pushy trying to make me put a down payment for this service, I told her I don't have the money at this time. She said well you have a care card use that. I got so mad I just said I will call you to schedule appointment. I think this place rips of military because most people take what the dental office says at face value. I knew it was an issue when they kept trying to have me to the panoramic x-ray. I would not recommend this place to anyone.

The staff I have dealt are exceptional. They have made me feel more like family than a patient. I can't say enough good things about them. Thank you Miggie, Angel , Destiny and all the staff at Aspen Dental.

Very confusing. They made it seem like I was getting a cleaning & filling done the same day but then they send me to the billing person & they charged me for a filling prior to getting one. I had to leave & go back a few hours later on the same day for the procedure. I never been to a dentist before where I had to pay for the procedure prior to getting anything done.

Aspen Dental Staff was super friendly and Dr gave quality care. I've always been afraid of the Dentist but they were reassuring and as gentle as possible to make my experience less fearful.