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Review of Aspen Dental

Aspen Dental: A One-Stop Solution for All Your Dental Needs

Aspen Dental is a multi-specialty dental clinic located in Watertown, New York. The clinic offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The clinic is open from Monday to Friday, and on Thursdays, it offers extended hours to accommodate patients with busy schedules.

The clinic has a team of experienced and friendly dentists who are committed to providing high-quality dental care to their patients. They use the latest dental technology and techniques to ensure that their patients receive the best possible care. The clinic also has a team of dental hygienists who are dedicated to helping patients maintain good oral hygiene.

Aspen Dental has received mixed reviews from its customers. While some customers have praised the clinic for its excellent service and friendly staff, others have criticized it for its long wait times and unprofessional behavior. However, the clinic has taken steps to address these issues and improve its services.

If you are looking for a reliable and affordable dental clinic in Watertown, Aspen Dental is an excellent choice. The clinic offers a wide range of dental services, and its team of experienced dentists and hygienists are committed to providing high-quality care to their patients. So, whether you need a routine check-up or a complex dental procedure, Aspen Dental has got you covered.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Aspen Dental Reviews - 200

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jenni Sepe

The experience at the office was great but the billing department needs A LOT of work. I'm currently being charged for services I did not get. I was told since it's past 90 days there's nothing that can be done and I have to pay for their mistake. I called months ago to get this resolved and I heard nothing back aftercalling them twice to resolve it, said they would call me and never did. Very upset and will not be going here. Do not recommend, go somewhere else unless you want a bunch of money thrown into collections and running your credit like it has mine. Thank you Aspen for nothing.

Nick Carl

Read the reviews and made the appointment. Anyways got in and out and seemed like a normal dentist who made sure i wasnt in pain. To bad most of the reviews about Aspen in Watertown are probably from people who never stepped foot in this denist office.From a military member who hates the dentist, I would recommend Aspen to my peers. Thanks you to the staff for doing a great job and from saving me from the military dental office.

Ferne Young

Aspen is a fantastic place. My local office in Watertown NY has the best staff. Friendly, hastle free experience. They actually "listen" to what YOU want and need, then make it happen. I am very satisfied and highly recommend my office.

Amanda Marie

Everyone was wonderful..the dentist was gentle and kind..her assistant let me hold his hand 😁. I am very impressed..my mouth is tender but not like it's been before

Timothy Browning

I had horrible pain in wisdom tooth... It was a Thursday afternoon... With no appointment, I just walked in, stated what my problem was, filled out a few papers and approximately an hour later, the tooth was out. No hassles and no headaches, except for the recovery of course. Excellent experience.

Malex Burp

As a patient of 6+ years at this location, I attended regular cleanings every 6 months. Seldom was the same doctor there two visits in a row. In no way am I racist, but the turnover was so frequent that it became impossible for me to distinguish between one Indian doctor and the next. Some introduced themselves, but most didn't. I often had no name to go with the person drilling into my teeth.

Bedside manner left much to be desired (except for my hygienist, she was always very personable.) On multiple occasions I had difficulty getting numb for a procedure. Instead of empathy and patience, I received stoic irritation that my mouth wasn't cooperating on their timetable. That's the unfortunate side of Aspen Dental... the atmosphere seems to be one of rapid-fire appointments. There's little humanity or compassion felt on the patient's part (again, from the doctors. Hygienists were fine.)

The one advantage was scheduling flexibility. They have after-work hours once or twice a week and one Saturday per month. This is great for those who work and don't want to take time off. Just be aware this convenience comes at the cost of a very clinical, impersonal setting.

I likely wouldn't recommend Aspen Dental to anyone, unless you have a severe tooth emergency and you need it resolved yesterday. Otherwise, wait to get in with a family dentist.

3seck0productions

Informative, helpful, very nice, and understanding! Would highly recommend

Will Murtha

The wait was long and the appointment took a lot longer than expected, but the staff and doctor were excellent, professional, and easy to talk to. 4/5 because of lack of time management, but otherwise an excellent dentist office.

Terri Brown

Dental hygentist, Lori, is great. She's compassionate, considerate, non-judgmental, caring and thorough. Years had passed after a bad experience with a prior firm. I took a chance and glad I did. I'd highly recommend her to anyone.

Tracy Newsome

Awesome staff, I am normally afraid of dentist, but they made me feel comfortable, explain a great action plan, and now my tooth pain from wisdom teeth is gone. Over all great place to go.

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Aspen Dental Hours

  • Monday 7 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 9 AM to 7 PM
  • Friday 8 AM to 1 PM
  • Saturday
  • Sunday