Review of Aspen Dental
Aspen Dental: A One-Stop Solution for All Your Dental Needs
Aspen Dental is a multi-specialty dental clinic located in Watertown, New York. The clinic offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The clinic is open from Monday to Friday, and on Thursdays, it offers extended hours to accommodate patients with busy schedules.
The clinic has a team of experienced and friendly dentists who are committed to providing high-quality dental care to their patients. They use the latest dental technology and techniques to ensure that their patients receive the best possible care. The clinic also has a team of dental hygienists who are dedicated to helping patients maintain good oral hygiene.
Aspen Dental has received mixed reviews from its customers. While some customers have praised the clinic for its excellent service and friendly staff, others have criticized it for its long wait times and unprofessional behavior. However, the clinic has taken steps to address these issues and improve its services.
If you are looking for a reliable and affordable dental clinic in Watertown, Aspen Dental is an excellent choice. The clinic offers a wide range of dental services, and its team of experienced dentists and hygienists are committed to providing high-quality care to their patients. So, whether you need a routine check-up or a complex dental procedure, Aspen Dental has got you covered.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Patricia Callahan
Meticulously clean neat and welcoming. Every person we made contact with was friendly, kind and reassuring. I have a fear of the dentist but they took time to explain every procedure and keep reassuring me. This was my first visit to Aspen Dental but I know we will continue with our care there and recommend this office to friends.
I was especially impressed with all of the latest equipment they have. I go to the dentist every 6 months and still have never been impressed with the technology before.
We were using new insurance and we had lots of questions. The office manager and the insurance person took lots of time with us and made a couple of phone calls to get answers.
All in all I rate it an A+++.
Stephen S.
Customer service was very friendly with a minimal wait time after I arrived. The dentist was very informative and gave me ample time to ask questions about the x-rays and the care that I would be receiving at my follow-up appointment. Everyone was very professional and were very helpful. A+ for them!! :)
Karen Hunt
My other review was deleted...went there 2 years ago and paid thousands of dollars for new dentures. Lasted not even a year and they broke...i went in and they fixed them ...four more times. I finally went in to tell me I wanted a new upper. All he kept saying was "not going to happen" I left. They called me the next day to get a impression made. That dentist put so much goo on there that it was going down my throat and I was choking. He grabbed my arm...(left a nice bruise). the next day I went to pick up my dentures and he was making remarks...i just ignored him. Then he said "you know I own this" like was I suppose to be scared? I knew by the way they looked they were a cheaper grade than I originally paid for and sure enough they broke again. I am not going back there . I wasted my money. Ask friends before you go here to get truthful reviews. I wish I had listened.
Brandy L'o
ALL of staff is so friendly & welcoming-I’ve always been so hesitant to go to the dentist / had to get a root canal because my mouth was throbbing with pain - they made sure I felt no pain or discomfort- so pleased with results & now I’m actually taking more initiative to get everything done when it comes to my health of my teeth. I love Aspen dental & actually look forward to going to the dentist now ☺️
Jenna Frost
They advertise that the first visit is free x-rays and exam, but then charge your insurance, and then when you go to get a second opinion your insurance won't cover it!
Recommended a ridiculous amount of work that I knew was not required, and then told me that the normal dentist could not perform it and I would have to see an oral surgeon. I have a completely asymptomatic mouth. I went and got not one, but two second opinions and they were the exact opposite.
Beware of this place, the dentist didn't even explain anything or answer my questions, and then was given an estimated cost of services. Absolutely ridiculous. Would never recommend!
Jennifer Harrison
I had an emergency while traveling and they got me in within 30 minutes…staff was exceptionally sweet and dentist was very caring…made the whole experience pleasant and relaxed for me, which I appreciated…highly recommend
alia manfredi
The staff at this facility is absolutely fantastic: warm friendly and knowledgeable. I never felt like I was being reprimanded about my dental health. Then once coming up with a game plan for my dental work I did not feel overwhelmed! She worked with me and gave me options. I look forward to continuing my business in this facility.
Aaron Powell
For the first time, i felt the integrity my dentist was putting into making sure my teeth and health were taken care of. The Hygienist was absolutely the same way, you can always tell people who take pride in the work they do and this team working there right now had exactly that! I want to say TY to the whole team, from the receptionist, to the billing team, and the dentistry team. TY all!!!!
Jennifer Beardsley
Ok so usually I am absolutely terrified of the dentist office because well I don’t like people messing with my mouth and I hate the billing aspects at the end of the day. Everyone from the minute you walk (kelcie aka ms sparkles) is freaking amazing make you feel welcome and super comfortable being in the office to the moment the assistant (Jacques) pulls ya to the back to prep you for the dentist, even if he torments you just a little in the process. Heck even the dentist is outstanding! For me to actually have enjoyed going to the dentist at this office is saying a lot because lord knows if I don’t have to go then I will not go! If you are afraid of the dentist like I am then look know further because they will calm all fears and make you feel as comfy as possible. Just an absolute outstanding team!
Chuck Guill
Very nice people working at Watertown office. Polite courteous and friendly. I am looking forward to working with them to hopefully take care of my dental needs. I would recommend them to anyone needing dental care.