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Review of Gentle Dental Bend

Gentle Dental Bend: Providing Comprehensive Dental Care

Gentle Dental Bend is a dental clinic located in Bend, Oregon. The clinic offers a wide range of dental services, including cosmetic dentistry, pediatric dentistry, endodontics, periodontics, prosthodontics, and oral surgery. The clinic is open from Monday to Friday from 7:00 am to 5:00 pm. The clinic is closed on Saturdays and Sundays.

The clinic is staffed by a team of highly qualified and experienced dental professionals who are committed to providing the best possible care to their patients. The clinic uses the latest dental technology and techniques to ensure that patients receive the highest quality of care. The clinic also offers sedation dentistry for patients who are anxious or nervous about dental procedures.

The clinic has received mixed reviews from customers. While some customers have praised the clinic for its excellent service and friendly staff, others have criticized the clinic for its poor customer service and long wait times. However, the clinic has taken steps to address these issues and is committed to providing the best possible care to its patients.

If you are looking for a comprehensive dental clinic in Bend, Oregon, Gentle Dental Bend is an excellent choice. The clinic offers a wide range of dental services, and its staff is committed to providing the best possible care to their patients. Whether you need a routine check-up or a more complex dental procedure, Gentle Dental Bend has the expertise and experience to meet your needs.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Gentle Dental Bend Reviews - 114

2.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bekah Carter

Bekah Carter

πŸ‘ πŸ‘Ž 😐
Good Option Sweet Staff Great Experience Kind and Thorough

I’ve been going to this Gentle Dental for 3 years. If you have OHP it’s a good option. The staff are sweet, especially Samantha and I’ve had a great experience with dr Montgomery and dr Matthew’s who have always been kind and thorough.

Chris Apex

Chris Apex

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Terrible Front Desk Poor Management Changed Insurance

Front desk it terrible, the β€œmanager” escalated stressful situations rather than coming up with solutions.

Changed my insurance to goto another company. I heard they were better from people who used them years ago, they were shocked but I guess nobody I spoke to were people that used to be there. Hopefully they’ll get a better manager.

darlene peters

darlene peters

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Professional Friendly Staff Informative Caring

I am Dave Peters, my experience at Bend Gentle Dental was professional and all the staff were friendly, informative and cared for my wellbeing. Samantha at the front desk, Dr. Matthews and her staff Lynn and Monica.
Sincerely,
David L Peters

Aubri Lane

Aubri Lane

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Helpful Staff Patient Care Positive Experience

The girl in the front was very helpful and clear with the paperwork. She was also extremely nice and handled a lady who was being a complete b* about something that was her own fault like a pro. The girl who took my x-rays was very patient with my jaw problems and gave me her tooth cleaning appointment. Which is awesome since I haven't had them cleaned in about 4 years

Salud Raw Food

Salud Raw Food

πŸ‘ πŸ‘Ž 😐
Cancelled Appointment Rude Staff Poor Customer Service

My daughter had an appointment that had been booked for 3+ months. We show up at 8am on the day it was scheduled only to find out they canceled our appt. because I didn't receive a voice-mail to call them back to confirm I still wanted the appt. If I don't call to cancel then I still want the appt! And the lady at the desk was rude. Will not be ever going to Gentle Dentle. 2.9 rating? I'm not the only one it seems. Horrible customer service.

Brandy Hill

The manager in the Bend office is the rudest women ever she acted like I was inconveniencing her and are was not at all sensitive to the client who is in pain I would and will try to go anywhere but there from now on and will tell everyone I know. You would think since she’s the manager she would have been a little more sensitive to the client.

Gary Hughes

I was extremely happy with my new dentist Dr. Montgomery, my previous dentist had moved away. Dr. Montgomery was very thorough, explained everything, did not rush through the appointment and was very conservative with treatment unlike other dentists I've seen in the past.

Hannah Delucia

Dr Webster was so quick filling my cavities and I didn't even realize he was giving me the shot πŸ’‰ it was so painless and I think I was there for less than an hour x-rays and all!

Ashtyn Clark

My family and I have dealt with several issues over the years and the last few months they have gotten worse. Definitely go someplace that values you as a customer the dentist and the staff were nice the manager is very rude

Rebecca L

We were taken aback by how easy the process was to get our daughter into much needed braces. Tracy gave us several options to make payments that will fit into our chaotic lives without a major impact on our finances.
Great staff and a great environment made our entire experience easy and stress free.

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