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4.6

200 reviews
Dentist

Review of Complete Dental Care of Richmond

Complete Dental Care of Richmond:

Complete Dental Care of Richmond is a dental practice located in the heart of Richmond, Virginia. The practice is open from Monday to Thursday from 8:00 AM to 4:00 PM and on Wednesday from 9:00 AM to 4:00 PM. The practice is closed on Fridays, Saturdays, and Sundays. The office is located at 11540 Midlothian Turnpike, Richmond, VA 23235. They can be reached at (804) 594-6916.

The practice offers a range of dental services, including routine cleanings, fillings, crowns, and extractions. The staff is friendly and professional, and they make every effort to ensure that their patients are comfortable during their visits. The office is clean and well-maintained, and the equipment is modern and up-to-date.

While some customers have reported long wait times, others have praised the staff for their professionalism and caring attitude. Some customers have also reported that the practice has tried to bill them for services that were not covered by their insurance, which has caused frustration and confusion.

Overall, Complete Dental Care of Richmond is a reliable and professional dental practice that offers a range of services to its patients. While there have been some negative reviews, the majority of customers have reported positive experiences with the practice. If you are in need of dental services in the Richmond area, Complete Dental Care of Richmond is definitely worth considering.

Amenities

  • Wheelchair accessible restroom

Complete Dental Care of Richmond Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Faith Harris

I had not been to a dentist in over two years so I was very nervous to go back, especially at a time where covid restrictions are in order. But I am so glad I chose complete dental. Right when you call they are super nice and polite. Then when you get inside the hygienist explains everything she is doing for to you and shows you all of your xrays and scans. The dentist went over all of my concerns and reassured me I had done great with my teeth despite not getting them cleaned and checked for over 2 years. I have never had a dentist so far who actually goes into such details. Very happy with the service I received.

Sara Colunga Quigley

I was really nervous going back in, but the cleanliness, service, and procedures blew me away. I felt at ease and so much appreciate all of the hard work and attention to detail by the staff. Thank you for making my dental care during the pandemic smooth and safe!

Shayla Apparel XX

They were wonderful and patient and he broke down everything that I needed to know. Their customer service was awesome. Shannon marquise Elise and Isabelle they were wonderful Impatient. And I will be back again.

Christian Erica

I've been to this office twice and everyone is so friendly! Going to the dentist can be a scary event for some, but this office takes that away. They explain everything and ensure that you understand and are comfortable. I really appreciate that they present all prices to you before performing any work. I was amazed by all of the technology and I would absolutely recommend this office to everyone!

Sadia Robinson

I had a dental emergency and couldn't get anywhere and Complete Dental took me and the same day just hours after I called. I just moved here from a different state and Dr. Chen was the first medical professional that went over and beyond with my care. I am a recent cancer survivor and she wanted to be sure before doing any procedure that it was okay with all my doctors and not to cause anymore harm to me. She made me feel like a person and not just a number or a dollar sign. I really appreciated that and highly recommend to get your dental needs here.

Jake DiMeglio

Best dentist I’ve ever been to and very up to date with the latest technologies! I had a 3D image made of my teeth to visualize if I was wearing them down anywhere, crazy!! Super fun, nice, high-energy team. 10/10 would recommend!

Justin Lewis

I had the worse luck right before Christmas, my crown came off! Luckily the amazing staff at complete dental care of Richmond was able to fit me in right away. Everyone was amazing from the front desk Shannon that schedule me to the dental assistant Lisa who made sure I was comfortable during the process. I loved how open, honest, and patient Dr. Chen was about the treatment needed. She was willing to answer all my questions and concerns without making me feel rushed or overwhelmed. If you are needing a new dental home, this is definitely the place to go especially if you want a dental office that feels like home!

Matthew Peugh

I called ahead for emergency work and was lucky enough to get in because of a cancelation. They took the Covid-19 precautions very serious and I felt completely safe. The clinic was immaculate and the staff was super nice, very professional.
The dentist was on point, he explained my options and did not pressure me to get a procedure I didn't want. He made every effort to insure I was comfortable and not experiencing any pain throughout the whole procedure. I was very happy with my visit an plan to return for any future work.

Kalerra Bumpers

They are awesome! I never had a good experience at the dentist before but this place has changed my outlook completely. Everyone is friendly and they explain to you what is going on. Overall great staff.

Melissa Alicea

I really enjoy the service at this location. All of the staff from the front desk to the dental hygienist and the dentist are excellent with compassionate care and informative care. I felt respected and understood during my appointment and during any calls leading up to the appointment. I have bad experiences In the past with dentists trying to shame me for the condition of my teeth and being insensitive about the pain they were causing. This dentist will give you breaks and will be respectful of your needs. I would recommend it to anyone.

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