Review of Monument Family Dentistry Richmond VA
Monument Family Dentistry Richmond VA: A dental clinic that offers a wide range of dental services to its patients, Monument Family Dentistry Richmond VA is a team of dental professionals who are committed to providing quality dental care to their patients. The clinic is located in Richmond, Virginia, and offers services such as cosmetic dentistry, dental implants, emergency dental services, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics.
The clinic is open from Monday to Friday, with Saturday and Sunday being closed. The hours of operation are from 7:00 am to 5:00 pm on weekdays, and 8:00 am to 2:00 pm on Fridays. Patients can book appointments online or by calling the clinic's phone number.
The clinic has received positive reviews from its patients, with many praising the staff's professionalism and friendliness. Patients have also commended the clinic's use of technology and its ability to provide detailed explanations of procedures. One patient mentioned that the staff went above and beyond to help alleviate their anxiety regarding dental appointments.
However, there was one negative review from a patient who had a bad experience with a teeth whitening treatment. The patient claimed that the technician got bleach all over their lips, causing white spots and a swollen mouth. The doctor allegedly gaslighted the patient into thinking that the technician's mistake was their fault.
Overall, Monument Family Dentistry Richmond VA is a dental clinic that provides quality dental care to its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and ability to alleviate anxiety regarding dental appointments. However, one negative review highlights the importance of proper communication and accountability in the clinic's operations.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
WC McArthur
What an amazing experience! I needed to have two extractions performed...on my first visit! And I cannot express how much I LOVE how patient-driven everyone is throughout this entire office. I cannot express to you how refreshing it is to have found such an amazing dentist. I appreciate everyone who took care of me today! Thank you all for being so incredibly awesome! I genuinely look forward to my follow up visit!!
kejie meng
I really like this place especially the people here. I have been here for >5years and I transferred my husband’s dental record here later. There are several things I would like mention. When you have your appointment here for cleaning, the total time you spend here is less than 1 hour, no unnecessary waiting time. And they will send you the reminder through text, email, card, or phone call depending on what you like, so you will not miss your appointment. They also answer your phone in time when you have any questions about your appointment, if you want to reschedule for example. They also work until 7pm, which works better for me since I am full-time working. I can come after the work. Recently I had my appointment and I have to bring my 3 months daughter with me. The people there are so nice and they took care of my daughter during my 1 hour treatment there. No cry at all with their help. I really appreciate that and I would highly recommend here to my friends.
Kayla Simpson
Had such a lovely experience at this dentist office! Never thought I’d be able to say that about a trip to get my teeth cleaned and inspected but was delighted to meet such kind and considerate folks. Every question I asked was answered honestly without judgement. I especially enjoyed getting my teeth cleaned by Terri, she was diligent and attentive, continually checking in with me about pain, applied gum numbing medication, gave me thorough advice on cleaning technique, all the while making friendly conversation. Their teeth scanning device also clearly laid out what my teeth and gums looked like and specified which areas I should be extra mindful of. All in all, I highly recommend and look forward to my next visit :)
XX XX
I cannot express enough how much I LOVE the team here. Never thought I would feel like a super star walking into my dentist appointments, but I do!! I just told them today, they feel like family. I feel like I’m visiting home whenever I arrive. It will be difficult to find a more genuinely caring team. I’m sad they’ve about resolved all my dental issues and now I won’t have a reason to see them often. Ugh. Love love loveeee!!
Natalie Rohrer
After a tough experience with another dentist—I had a filling fall out three times and painful sensitivity—the staff got me in on very short notice. I had a lot of anxiety about starting over at a new practice, but everyone was incredibly kind and Kristy and Dr. Castellano walked me through what we needed to do to fix the problem. I felt like I was in such good hands, and I’m so grateful I found them!
Juliet Samuels
I had a great first experience. Everyone was so kind, friendly, and welcoming. I loved the music they played in the waiting room and while I was getting my initial X-rays done. Music definitely makes me more relaxed. 100% would recommend. :)
Shaianna Trump
I get really anxious about going to the dentist but they made me feel welcomed and relaxed. It was my first visit and I have already scheduled my next appointment! Valerie, Bri, and Tony all made me feel comfortable and excited about improving my teeth.
Tasha Blackwell
It was my 1st time here and I was extremely nervous and have been looking for a good dentist..I must say the staff was very friendly and made me feel a little more relax but I will continue my journey here.
Brendan Workman
I love the vibe/energy of this dentistry! It has a warm atmosphere, friendly people, a little music, and a hip location.I highly recommend!
Charles Whitlock
I’ve been going there for 20 years. Dr. Sterling and his staff, when it comes to professionalism, quality of work, and overall patient care, are second to none.
Wayne Whitlock