Review of Monument Family Dentistry Richmond VA
Monument Family Dentistry Richmond VA: A dental clinic that offers a wide range of dental services to its patients, Monument Family Dentistry Richmond VA is a team of dental professionals who are committed to providing quality dental care to their patients. The clinic is located in Richmond, Virginia, and offers services such as cosmetic dentistry, dental implants, emergency dental services, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics.
The clinic is open from Monday to Friday, with Saturday and Sunday being closed. The hours of operation are from 7:00 am to 5:00 pm on weekdays, and 8:00 am to 2:00 pm on Fridays. Patients can book appointments online or by calling the clinic's phone number.
The clinic has received positive reviews from its patients, with many praising the staff's professionalism and friendliness. Patients have also commended the clinic's use of technology and its ability to provide detailed explanations of procedures. One patient mentioned that the staff went above and beyond to help alleviate their anxiety regarding dental appointments.
However, there was one negative review from a patient who had a bad experience with a teeth whitening treatment. The patient claimed that the technician got bleach all over their lips, causing white spots and a swollen mouth. The doctor allegedly gaslighted the patient into thinking that the technician's mistake was their fault.
Overall, Monument Family Dentistry Richmond VA is a dental clinic that provides quality dental care to its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and ability to alleviate anxiety regarding dental appointments. However, one negative review highlights the importance of proper communication and accountability in the clinic's operations.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Tia Colon
I loved going here!!! It was my first time here and they made me feel comfortable during my visit! I came an hour too early, and they were kind enough to see me then! I didn't have my insurance card so they printed out the info for me. Super awesome staff!!! The dental hygienist explained everything that she was doing and what everything meant which I love. Overall my visit was amazing and I had the best convos with my hygienist I highly recommend coming here!!
Taja Backer
Monument Family Dentistry is very quick and efficient with their work and information. All the assistants via Val, Kristy, Taja, and Erika have great communication skills and are always friendly to each patient which makes being in the dental office less stressful. Dr. Castellano, Dr. Milanez, and Dr. Sterling have such bright personalities and they’re very good at communicating what exactly a patient will be going through when in their hands. Even the front desk ladies: Tesla, Mckenna, and Nika always greet patients with smile and are super kind. They’re extremely good at letting patients know how the financial aspects and deliver it in a way that’s easily understood. If you’re not at Monument Family Dentistry now’s the time to start coming here I promise you , you won’t regret the experience!
Darrell Moore
Monument family Dentistry is a wonderful place the staff made me felt comfortable address all of my needs and concerns I would definitely recommend them to my friends and family
Ken Stoner
The staff and Dr Sterling were great. I should know, I’m a dentist also. Thanks to the team.
vacaplan
Staff was pleasant; hygenist did an excellant cleaning and Arden Sterling as usual was excellent.
I have been a patient for approx. 30 years. They are great
Emma Carlson
Great experience. Tracy was not only excellent at making sure I was comfortable, but super knowledgeable on all of the questions I asked. Being my first dental appointment in a long time, she was really informative in explaining all of the updated technology. Glad I went!
Nick Deyoung
Kristy and Val were amazing dental assistances while getting my fillings! And Dr.Milanez was so good and meticulous with his work. Amazing dentist office! 100% recommend!
Melissa Wood
This is the best dental practice! Dr.
Sterling was able to see me on very short notice to replace a broken crown. He, Bree, and Valerie got me in and out with a new crown in a couple of hours, and it was completely painless. And everyone there is so nice!
Michon Avery
I very much like all of the staff at this office. I've only visited twice so far but they were very nice to my extremely introverted daughter and she said "They didn't talk to me like I was a little kid or be condescending." which honestly is a stellar review from a 20 year old who doesn't like interacting with many people. I like that they take their time and don't appear to overbook themselves. A dentist office is more than just fancy equipment. It's the people.
Lexi Scott
This is the best dental office I’ve been to in a very long time. The staff is always super friendly and they go over everything you need to know for your next visit
They also have this super cool 3D mold machine so you can see exactly what your mouth looks like.
10/10 would recommend