Review of Monument Family Dentistry Richmond VA
Monument Family Dentistry Richmond VA: A dental clinic that offers a wide range of dental services to its patients, Monument Family Dentistry Richmond VA is a team of dental professionals who are committed to providing quality dental care to their patients. The clinic is located in Richmond, Virginia, and offers services such as cosmetic dentistry, dental implants, emergency dental services, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics.
The clinic is open from Monday to Friday, with Saturday and Sunday being closed. The hours of operation are from 7:00 am to 5:00 pm on weekdays, and 8:00 am to 2:00 pm on Fridays. Patients can book appointments online or by calling the clinic's phone number.
The clinic has received positive reviews from its patients, with many praising the staff's professionalism and friendliness. Patients have also commended the clinic's use of technology and its ability to provide detailed explanations of procedures. One patient mentioned that the staff went above and beyond to help alleviate their anxiety regarding dental appointments.
However, there was one negative review from a patient who had a bad experience with a teeth whitening treatment. The patient claimed that the technician got bleach all over their lips, causing white spots and a swollen mouth. The doctor allegedly gaslighted the patient into thinking that the technician's mistake was their fault.
Overall, Monument Family Dentistry Richmond VA is a dental clinic that provides quality dental care to its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and ability to alleviate anxiety regarding dental appointments. However, one negative review highlights the importance of proper communication and accountability in the clinic's operations.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Caitlin Viele
After moving to Richmond, I chose Monument Family Dentistry based on proximity and their reviews. So far, my experience has been excellent. All of their staff is extremely friendly, from the receptionists to the Drs. Tracey is especially wonderful; She is not only a skilled hygienist, but also such a friendly, welcoming person. Thank you for making dental appointments enjoyable!
A J
The technician, hygienist, and Dr. Castellano were all very nice and welcoming. Everyone was non-judgemental and great at explaining X-ray results. This will definitely be my permanent dentist location.
Raymond Crosby
Brie up at the front desk was super nice, and got me situated quickly, and helped out with the insurance. Couldn’t have been an easier check-in and check-out.
Valerie was an awesome assistant, who helped teach me a lot about my mouth, and what certain procedures were going to be like. She made getting X-Rayed way more comfortable than it typically is, with all that plastic in your mouth. And she was super patient and had a great sense of humor.
Tracey was my Hygienist, and cleaned my teeth amazingly. I was never in any discomfort, and I could tell she was using a good amount of elbow-grease when scraping my teeth. Afterward felt super awesome and clean. Believe me when I say this—this dentist office definitely values the comfort of the customer.
10/10
Emily Zaylor
I don’t give a lot of reviews, but I am so thankful I found this place. They were incredible before I was even a registered patient. I found them while trying to find a dentist for a 2nd opinion two months before my wedding, after a previous provider told me there was a chance I could lose the tooth (which had been totally fine 6 months before), and then basically refused to give me any solid guidance or answer questions. I really cannot even explain the panic I felt trying to find a reputable place for a second opinion. Monument scheduled me very quickly, actually answered my questions, & immediately put my mind at ease that all would be okay. So much so, that I trusted them to do the crown, and have also decided to switch to them for all future dental needs. They truly care about their patients, and I’m so, so,
SO thankful I found them.
Steven Korhorn
I visited for the first time today after having a great fear of dentists for nearly three decades. Everyone that I met was incredibly sweet and took their time to make sure I was comfortable. It was the most comfortable I’ve ever been in a dentists office and will definitely be going back for their gentle care and wonderful staff. A huge thank you to Taja who spent so much time just making sure I could make it through the appointment. For anyone with fears about dentistry, this is the best place around.
Catherine Hulshof
I was impressed by how nice, professional, and efficient everyone was. I'm glad I found this office. I plan to make this my family dentist for many years to come.
Aleksandra Kostova
This is the best dental practice I have ever been to. They work well with insurance and price well. Tracey was very gentle but cleaned my teeth extremely well! While I was there I met Bre'Anna, Tesla, and Tracey and they are a fun group that makes the trip to the dentist worth it! 10/10 recommend, it was a comforting experience. Their technology is also very up to date, definitely impressed.
Chera Longfritz
Had the best experience here after not seeing a dentist for 2 years. Everyone I met was so friendly. My hygienist, Tracey, was phenomenal and honest with me. Best hygienist I’ve ever had!!! Even Val who took me to my room was great and made a connection with me right off the bat. Will be returning in 6 months. 😍
N J
It’s always a pleasure to visit. The staff are very friendly and the doctors/hygienist are knowledgeable and caring.
Megan San Pietro
I hate the dentist and haven’t been in actual years. Bre was super helpful in making sure I understood what was covered by my insurance and what options are available to me. I was still super nervous until Tracy came in to clean my teeth. She was so sweet and genuine! She totally calmed my nerves and made the experience very positive!!! Great office and staff :-) especially for scaredy cat drama queens like me! Highly recommend!