Review of Monument Family Dentistry Richmond VA
Monument Family Dentistry Richmond VA: A dental clinic that offers a wide range of dental services to its patients, Monument Family Dentistry Richmond VA is a team of dental professionals who are committed to providing quality dental care to their patients. The clinic is located in Richmond, Virginia, and offers services such as cosmetic dentistry, dental implants, emergency dental services, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics.
The clinic is open from Monday to Friday, with Saturday and Sunday being closed. The hours of operation are from 7:00 am to 5:00 pm on weekdays, and 8:00 am to 2:00 pm on Fridays. Patients can book appointments online or by calling the clinic's phone number.
The clinic has received positive reviews from its patients, with many praising the staff's professionalism and friendliness. Patients have also commended the clinic's use of technology and its ability to provide detailed explanations of procedures. One patient mentioned that the staff went above and beyond to help alleviate their anxiety regarding dental appointments.
However, there was one negative review from a patient who had a bad experience with a teeth whitening treatment. The patient claimed that the technician got bleach all over their lips, causing white spots and a swollen mouth. The doctor allegedly gaslighted the patient into thinking that the technician's mistake was their fault.
Overall, Monument Family Dentistry Richmond VA is a dental clinic that provides quality dental care to its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and ability to alleviate anxiety regarding dental appointments. However, one negative review highlights the importance of proper communication and accountability in the clinic's operations.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Francis Stevens
Dr. Castellano and staff are friendly and knowledgeable. I would recommend to family and friends.
Kris Wilson
Timely, efficient, and extremely nice people! They also give you a dope goodie bag with some cool stuff in it. They also play some good music while you’re getting your teeth looked at. Loved my first experience there!
Zachary Smith
Consistently great experience, professional and knowledgeable staff highly recommend. Huge shout out to Val Who goes above and beyond answering questions and ensuring patients are comfortable.
Amy T
I have been a patient here for over a decade, but I just completed a course of Invisalign under Dr. Castellano's care. I needed to do it to correct a bite issue that was causing excess wear on some teeth. Time will only tell whether the corrections will truly prevent more damage to those teeth, but I can say that overall I had a very positive experience. I've heard that in some offices, they hand you 10 weeks or more of trays and send you off on your own. But I had to come in regularly to see Dr. Castellano and make sure everything was tracking well. It was easy to get all my questions answered. At the conclusion of my initial set of trays, we discussed my need for refinements, and Dr. Castellano was very helpful at getting me to where I wanted to be cosmetically, as well as with respect to my bite. Every single staff member in that office is a positive presence. I had so many appointments over the last year, but it was always a pleasure to see everyone. If you are considering an ortho vs. a dentist for Invisalign, I personally can recommend Dr. Castellano who I felt was very experienced and knowledgeable. I felt like the price was a good value, considering the careful attention I received. Finally, my teeth look amazing now. They were ok before Invisalign, but the small changes really made a difference in the overall aesthetic of my smile.
Miranda Hopkins
Awesome experience with all the ladies there. They’re always so welcoming and gentle for every service I’ve received. Absolutely would recommend them!
Richard Moxley
Fabulous experience! The staff and Dr. Castellani work seamlessly to provide an efficient and friendly experience. With new and modern equipment, along with staff that enjoy what they do, a visit to Monument Family Dentistry becomes a pleasant experience. Imagine having fun going to the dentist!
Johanna Fallin
Just started coming here after not seeing a dentist for a few years. They are amazing!! Everyone is so sweet, professional and funny. Love that they talk me through the process of what they’re doing in my mouth rather than just sitting silently poking around in there. Highly recommend!!
Katy Tompkins
I just had a crown procedure, my second one ever, and this was just the nicest and easiest experience! This was so very much better than my experience with my first crown last year at a different dentist's office. Dr. Castellano is incredibly kind and comforting, and the crown is made right in office as you wait so when you walk out you are done- no need to deal with any temporary crown! The staff is also very warm and welcoming, I am so glad I was recommended to go see Dr. Castellano. Thrilled to have my new dentist! Thank you thank you!
Tiffani N
Best dentist I’ve ever had! Very transparent about procedure and cost. Bre at the front desk is always communicative and flexible go meet my needs.
Went in today to have some fillings done by Dr.Milanez. He was professional and the process was easy. I was out in an hour. McKenna is always a delight as well. She knows her way around some teeth haha. I’ve had her as an assistant to the dentist a few times there and she is always a joy to be around. Music is always fire 🔥 too.
Over all great dentist. I have no anxiety about going there which is great.
Margaret Meehan
Dr Castellano and his staff were so kind and professional. I felt heard as well as informed by the end of my visit. Both my husband and I cannot recommend Monument Family Dentistry enough. Give Tiffany at the front desk a call to schedule an appointment. She is terrific too!