Review of Monument Family Dentistry Richmond VA
Monument Family Dentistry Richmond VA: A dental clinic that offers a wide range of dental services to its patients, Monument Family Dentistry Richmond VA is a team of dental professionals who are committed to providing quality dental care to their patients. The clinic is located in Richmond, Virginia, and offers services such as cosmetic dentistry, dental implants, emergency dental services, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics.
The clinic is open from Monday to Friday, with Saturday and Sunday being closed. The hours of operation are from 7:00 am to 5:00 pm on weekdays, and 8:00 am to 2:00 pm on Fridays. Patients can book appointments online or by calling the clinic's phone number.
The clinic has received positive reviews from its patients, with many praising the staff's professionalism and friendliness. Patients have also commended the clinic's use of technology and its ability to provide detailed explanations of procedures. One patient mentioned that the staff went above and beyond to help alleviate their anxiety regarding dental appointments.
However, there was one negative review from a patient who had a bad experience with a teeth whitening treatment. The patient claimed that the technician got bleach all over their lips, causing white spots and a swollen mouth. The doctor allegedly gaslighted the patient into thinking that the technician's mistake was their fault.
Overall, Monument Family Dentistry Richmond VA is a dental clinic that provides quality dental care to its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and ability to alleviate anxiety regarding dental appointments. However, one negative review highlights the importance of proper communication and accountability in the clinic's operations.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Robyn Lacy
Taja, Valerie,Terry, the receptionist and the Dr were the absolute best. I was very nervous when first getting there and they made me feel at home and comfortable!!!
Casey Weston
Fantastic staff and experience. Their scheduling and communication is excellent.
joshua hastings
Every one was fantastic, from the receptionist to the dentist every one is happy to be there and help. There highly accurate and diligent with there work. I would highly recommend any one to go here for there dental work.
Monty Bibb
Everyone is great from the front desk to everyone throughout. Very nice and they all go out of their way to help. I learned a lot from Val during my appointment.
Melinda Boisseau
I’ve been a patient for only a short period of time but I am very thankful I made the change to Monument Family Dentistry, Dr. Castellano and his team. From scheduling to treatment, I have felt the patient care driven approach from all members. The ability to treat in a multitude of dental health needs as well as collaborate with speciality care has me on a very long awaited journey.
The team connection with McKenna, Tracy, and Kristie has been informative and allowed me to lower my shoulders with their care. And Dr. Castellano defines joy in his work with people. It is genuinely felt and appreciated - his care has been immeasurable to me.
Thank you for being the difference!
Melinda Boisseau
Gail Thurston
Everyone is very professional but friendly. They start your visit on time. I had my Invisalign with no pain and all of my questions were answered to my satisfaction. A real good environment.
Catherine Wilson
I went in temperature was checked and everybody had on masks, and the office is always nice and clean. The employees treat you very pleasant, if you need work done on your mouth please visit Monument Family Dentistry #1
TC Jones IV
Great visit. Attentive staff. Great service and advice.
Jenna Miller
This was a great experience from start to finish. Front desk staff was super friendly. I was in the seat within 10 minutes of getting there. Everything was quick and easy and I loved my experience!
Mary Estelle Douglas
This group of professionals welcomed me to their offices like I had been coming for my whole life..and I wish I had been coming to this practice my whole life!
Thank you so much for your kindness and professionalism.