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Review of Monument Family Dentistry Richmond VA

Monument Family Dentistry Richmond VA: A dental clinic that offers a wide range of dental services to its patients, Monument Family Dentistry Richmond VA is a team of dental professionals who are committed to providing quality dental care to their patients. The clinic is located in Richmond, Virginia, and offers services such as cosmetic dentistry, dental implants, emergency dental services, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics.

The clinic is open from Monday to Friday, with Saturday and Sunday being closed. The hours of operation are from 7:00 am to 5:00 pm on weekdays, and 8:00 am to 2:00 pm on Fridays. Patients can book appointments online or by calling the clinic's phone number.

The clinic has received positive reviews from its patients, with many praising the staff's professionalism and friendliness. Patients have also commended the clinic's use of technology and its ability to provide detailed explanations of procedures. One patient mentioned that the staff went above and beyond to help alleviate their anxiety regarding dental appointments.

However, there was one negative review from a patient who had a bad experience with a teeth whitening treatment. The patient claimed that the technician got bleach all over their lips, causing white spots and a swollen mouth. The doctor allegedly gaslighted the patient into thinking that the technician's mistake was their fault.

Overall, Monument Family Dentistry Richmond VA is a dental clinic that provides quality dental care to its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and ability to alleviate anxiety regarding dental appointments. However, one negative review highlights the importance of proper communication and accountability in the clinic's operations.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Monument Family Dentistry Richmond VA Reviews - 134

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jenn Pistole

Amazing staff, incredible experience!

Kimberly Watson

Had my teeth cleaned by new office staff! Grea job, Arlene.

Jarrett Gouldin

Amazing office with great dental care!

Burn and build bootcamp

Great experience.

Karina Garcia

Profesional, quick, thorough

Tamyron Roberson

Tesla was great.

Christopher Hill

I have always found the staff at Monument Family Dentistry very helpful and professional. I am one of those people who has a lot of anxiety regarding dentist appointments. The staff always takes this into account and goes above and beyond to help alleviate this anxiety. Definitely recommend the practice to my friends

Pamela Marrow

The staff are wonderful!

monique rafols

I would highly recommend this clinic. Everyone’s friendly, the assistants, receptionist and Dr Sterling is so professional, gentle and very supportive to what your concern is. He made sure that I’m comfortable the whole process of my wisdom tooth extraction. He even gave me a call just to check if there’s no problem at all and reminded me on things to do to prevent complications! Thank you Monument Family Dentistry. Will definitely come back and recommend you to my friends.

Alex Ward

I went here for a $600 teeth whitening treatment and the tech got bleach all over my lips causing horrible white spots and a swollen mouth. The doctor came in after the tech washed off all the bleach and proceeded to gaslight me into thinking that somehow the tech’s mistake was my fault and that I’m not a good candidate for teeth whitening. (I have gotten my teeth whitened several times in my life.) I’m really disappointed by the lack of accountability from the doctor and the absolute apathetic response I received… currently my mouth is swollen, bumpy, with white spots and I’m in a lot of pain still. I really don’t recommend this place. Absolutely horrible experience.

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