Review of Monument Family Dentistry Richmond VA
Monument Family Dentistry Richmond VA: A dental clinic that offers a wide range of dental services to its patients, Monument Family Dentistry Richmond VA is a team of dental professionals who are committed to providing quality dental care to their patients. The clinic is located in Richmond, Virginia, and offers services such as cosmetic dentistry, dental implants, emergency dental services, endodontics, oral surgery, pediatric dentistry, periodontics, and prosthodontics.
The clinic is open from Monday to Friday, with Saturday and Sunday being closed. The hours of operation are from 7:00 am to 5:00 pm on weekdays, and 8:00 am to 2:00 pm on Fridays. Patients can book appointments online or by calling the clinic's phone number.
The clinic has received positive reviews from its patients, with many praising the staff's professionalism and friendliness. Patients have also commended the clinic's use of technology and its ability to provide detailed explanations of procedures. One patient mentioned that the staff went above and beyond to help alleviate their anxiety regarding dental appointments.
However, there was one negative review from a patient who had a bad experience with a teeth whitening treatment. The patient claimed that the technician got bleach all over their lips, causing white spots and a swollen mouth. The doctor allegedly gaslighted the patient into thinking that the technician's mistake was their fault.
Overall, Monument Family Dentistry Richmond VA is a dental clinic that provides quality dental care to its patients. Patients have praised the clinic's staff for their professionalism, friendliness, and ability to alleviate anxiety regarding dental appointments. However, one negative review highlights the importance of proper communication and accountability in the clinic's operations.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Dane Gies
Quick and easy. Very professional. Front desk was helpful and courteous, McKenna was awesome for X-rays, Leann was terrific for my cleaning, and Dr. C was great during my exam.
Tom Moss
I love getting my teeth cleaned here!!! The staff are the absolute best!!!
Karla McCleskey
The receptionist was on the phone when I arrived. She made sure to acknowledge me as I waited for her to finish up the call. Everyone was very friendly and professional. The office is very homely, and I felt comfortable. Def, would recommend !
Kendra Skye Hughes
The folks here are incredible. So nice and patient. The staff were helpful and kind. Dr. Castellano was thorough and explained everything in a way that made sense. He took his time and the appointment didn't feel rushed. Highly recommend!
Liam Houlgate
Bre at the front desk is kind and helpful with scheduling and billing. Had an old filling replaced and Dr. Castellano and Kristy got it done quick and painless! I’ll be back for some orthodontic correction soon. On the whole the staff is genuine, caring, and provide quality care.
Maggie Espiridion
Delightful clinic! I was pleasantly surprised with how quickly they were able to see me. I just recently moved to the area and there was no fussing or issues with being seen. Everyone was very friendly, professional, and knowledgeable.
Malek Lambert
This has been overall my best dental experience everyone was very understanding and extremely nice I got an emergency extraction done and the staff made sure I was calm and aware of the procedure that really means a lot to me since I’ve had bad experiences with dentist in the past if I could give these guys a 100 out of 10 I would even down to the customer service at reception will definitely be returning here to get more work done in the future
Theron Haynesworth
Best dental practice in Richmond. I always have a very positive experience. The next steps for any treatments are explained well in advance and all expectations are laid out very clearly.
Debbie Hopkins
Tracey has been my hygienist for years now! She is the best! She is such an asset to this office. She really cares for her patients and the well being of their dental health.
Platoid
Dr. Sterling and his staff are the most professional, caring and just the best dental outfit in the area. I've been going there for years and always gotten great care! :)