West Coast Dental of 6th Street

Staff was exceeingly caring and my end results, i am very satisfied with!!

Do not go here. Don not waist your time at this west coast dental. If I could give it zero stars I would. I don't want to get in to details but I will say please check with your insurance in regards to what can be covered through them. PLEASE DO NOT PAY UPFRONT OR OPEN ANY LOANS OR CREIDT CARDS before get referrals sent to insurance company. Your insurance company will either approve or deny treatments and sometimes suggest alternative treatments that can be covered through insurance. If after all this you still have to pay out of pocket then work out a payment plan or look in to opening loans/ credit card. I felt coerced to pay upfront when in reality I had the option to submit referrals to my insurance company and wait for them to deny or approve request. so please don't waist your time here. they do not give the correct information to customers and they will not inform you that u can submit referrals to insurance company. I felt like I was fooled and robed by this company. when I asked what are my options and what will my insurance cover, I was told because he works with insurance company's so often he knows what is covered. so basically my treatments wouldn't be covered by my insurance company except the deep cleaning... when I reached home after being in this office close to 4 hours, I decide to call my insurance company because It just didn't feel right that I payed upfront WITHOUT having had any work done. I got the codes from west coast dental so that my insurance company could check my potential coverage of treatments. TO my shock my insurance company told me that the majority of the treatments would most likely be covered. I was also informed that one of treatments that wasn't covered had an alternative that could potentially be covered. TO put the cherry on top, I was told by insurance that the dental office had to submit referrals for approval of treatments. I was so shocked and all I could think was how many people have been scammed by this company.

-Update: I noticed I was overcharged by $100+ on the bite guard I had rendered services. Paid half up front $225.00, then $100 when I picked them up and on had $125.00 left to be paid off. I was charge for the other half in full, and it took me 4 different staff members to finally be told that I would have to come in person and get my refund approved, which I believe to be unnecessary to further waste my time for their mistake. Very disappointed with my experience - still have not received my refund and or a call back from the management there that said they would call me back with an update. Makes me question if the quality of work I receive is subpar as their front staff. Kindly and respectfully refund me please and thank you! I will not be returning!

-Quick & friendly- Liberty insurance sucks - the pain in my tooth and patience. (was a 5 star review originally)

At first glance this place seems great. The staff is warm and inviting and they provide free parking. The office itself looks clean and modern but this is where the good ends.

I was charged for procedures that were never performed or half performed and the lady in charge of billing for the fees kept insisting on the higher cost options. She comes off as a pushy car salesmen and succeeded in making me feel extremely uncomfortable.

Before beginning the work, the dentist asked if I had considered braces(I have small gaps between my teeth) and said she'd set up a consultation with an orthodontist. During my procedure she began separating my teeth and said that it wouldn't matter since I would be getting braces anyways. Mind you, I had only agreed to the free consultation and never even remotely suggested I was interested in them. Ms car salesmen refused to take no for an answer. Whatever.

To make things worse, I had a cube in my mouth to help keep my jaw open as they worked on filling my cavities the whole time and still they insisted they filled both sides of my cavities. I was also charged for some laser cleaning that was never performed.

I was told I would receive copies of everything I signed but they conveniently had no toner and thus were unable to print them. They promised I'd receive them at my next appointment and surprise surprise, that was also a lie.

A few weeks have gone by since they did the work and the side they performed work on is super sensitive to the point where I am no longer able to chew. Needless to say, this was not the case prior to visiting them.

This office is great! I was able to get work done in a great amount of time and for a great price. The staff is amazing and so caring. They really made sure I fully understand what they are doing and how much it would be. From the front office to the doctor to the office manager all were amazing.

Great staff!
Make sure you get the work done 💯 of what you agreed to 😉

I had an appointment but spent an hour in the waiting room then an hour waiting for the dr to come to the room to do the procedure. I had to remind one of the staff of my presence before I was helped

This was my first appointment with this Dental practice & I was impressed by all the high tech equipment they had. The staff was friendly, helpful and professional. I was also able to get an appointment the next day.

I love how it’s so welcome when I get there especially ms Xiomara , she always made sure to attend me and help me with any questions I had , we need more like her !

They have been really nice and friendly. But most importantly they have been efficient, gentle and really patient with me and my mouth has been in bad shape. I have been to several dentists and West Coast is the first place that has not given me a bad or traumatic experience. They have a great staff and gladly recommend anyone who needs dental work done to try them. Did I mention they are fast in scheduling appts. Remember they are gentle and do quality work.