West Coast Dental of 6th Street

-They were able to schedule me for a cleaning/check up the same day (Monday afternoon).
-Clean, standard looking office
-I was a new patient so I had to fill out some paperwork before.
-The person cleaning my teeth was very gentle!
-The dentist recommended I get a cosmetic procedure, but didn’t give a reason why. He seemed busy.
- Communication between staff could be better, but overall a good experience.

This is by the worst dentist I’ve been too. I had the worst experience ever. I had three appointments all my appointments I had to wait an hour to be seen once I was since I had been sitting in the dentist chair for almost another hour. All the workers walk by you like they don’t see you. All the front seat workers are really rude and act like there stuck up. I gave them almost 3000 dollars to work on my teeth an they were never even fixed, so I had got a refund because , and still haven’t received any refund and it’s been 30 days and they still don’t know why it hasn’t gone through. This is a sad place please don’t come here. The manager isn’t even fit to manage.

Totally disorganized office with insanely long wait times. You'll arrive on time, then wait an hour while the dentist frees up.

They went back and forth with me for an entire month about a root canal I needed to schedule. Every call would end with them saying they'd have their manager call me back in a few hours. Then they wouldn't call. It was just a tactic to get me off the phone. And no, I'm not a crazy person who was calling them every few minutes - I waited patiently 2-3 days each time.

After waiting so long that the root canal became an emergency, and after getting emergency authorization from my insurance, they finally scheduled the appointment after ASSURING me everything was taken care of and the procedure was covered.

Then they called me an hour before the appointment saying "nevermind, I guess it's NOT covered, sorry!". Too bad I had cancelled a trip up north where I could have seen a competent endodontist.

Consultation failed to mention my wisdom tooth surgery required a CT scan and sedation that can’t be performed at the 6th street location. Huge waste of my time.

I don't know if I've ever had a totally positive, error-free experience here, and not just because it's dentistry. Twice I have come and sat for an hour+ and been told there's not time to see me, I recently came in for a bridge and the receptionist was confused that I had been booked for a cleaning, I spend twenty minutes getting x-rays and the next visit they can't find them....it keeps you on your toes. I don't feel like I can 100% trust anything that happens here, which is a bad feeling.

Dentist and receptionists were nice but whoever is in charge of submitting insurance claims is just a MESS. I forgot her name but she’s a woman. She’s never in the office. She doesn’t even know what she’s doing. Even my own insurance called me twice telling me she was submitting the wrong codes. I gave up trying to talk to her and I just moved to another dentist office. My whole process going back and forth with her and the insurance was around 6 months and I got nothing done. I hope this review help you to save some time.

Update:
I just went to my new dentist today and I actually didn’t need any of the stuff they told me I needed at this place which was a $4000 bill approximately.
I only needed a deep cleaning and it was approved by my insurance on the SAME day.

I definitely do NOT recommend going to West Coast Dental. Save your time and money.

Beautiful office and staff, very friendly. Andrea helped me feel right at home. Great patient care

The wait time was a fraction of that at western dental and the dentist was more experienced. I went in having been told I didn’t have any decay and it was just “stains”. The dentist let me know it was not and it needed to be taken care of. I was able to get a cleaning the same day and schedule for my fillings. The front staff were very kind and helpful. So great time management, expertise, and overall customer service. I have to say I left very satisfied with my experience and services. I’m glad I chose this place for my new dentist. Only down side is my appointment started 30 minutes later than scheduled(which is bette than the 3 hours I was waiting at WD).

honestly - they are just getting 3 stars because of the wait time in-between everything. i understand i was a new patient and had to get extra things done during my appt but i was there for 3.5 hrs when it could've been 1.5 - 2 hrs (which they had stated it usually is). Overall, front desk and hygienist were nice.

A good atmosphere in the receptionist our 💯 💕 z they work around your schedule AlwayZ 💋💋Xiomara & Betty 💯Very Profesh ..ty Dr.Shafa you brang me back to life 👍🏼💯