West Coast Dental of 6th Street

My appointment was at 3 pm for a regular cleanup, I was not given that cleanup until 5 pm and after repeatedly asking to be seen, and the cleanup itself lasted less than 5 minutes. The dental hygienist said I needed some special and optional treatments (which was of course very costly) but when I decided to not do that and only do a regular cleanup she took about a coupe minutes to do it, I have had dozens of cleanups in my life and this was by far the shortest (which if I really needed special treatments I probably needed serious cleaning too), it seemed like they were just trying to make me pay for more than I needed, I will not be returning to this facility.

"Absolutely Magnificent Customer service from All of the Staff at this Establishment. 👏🏿.

Especially from the Front Desk, and the Dental Assistants and the Dentist.

Overall Staff is Very Professional, Helpful and Quite Respectful. A Definite Must Go

N.B:The Only Complaint Is the HORRENDOUS WAIT TIME EVEN WHEN YOU HAVE AN APPOINTMENT OR HAVING TREATMENT DONE.

They are not worried about your health. They will deny your dentals needs and try to get at least $500 out of every visit. I do not recommend this place. They completely messed up on my filling and cost me more than just money. I’ve been examined by multiple dentists and each one has a different input, saying the last one messed up. However, they don’t legally take ownership because that will cost them to much to fix. I wouldn’t recommend this place to my enemy.

I didn't want to review my experience after my first visit last week but today confirmed just how unpleasant West Coast Dental of 6th street is -- aside from the unreasonable wait time (we're talking hours in the dental chair), the demeanor of certain staff was abrasive and lacking finesse. There was a puddle of water leaking on the floor (on which the dentist commented but no one cleaned up), after the first half of my fillings the doctor left, I was told it'd be another several hours before I'd be seen again (the novocaine was subsiding at this point), and aside from the sweet woman working the X-ray room and the gentleman at the front desk, the employees weren't considerate or attentive. Going to the dentist isn't fun and staff should be trained to speak with kindness, or at the very least, respect.

The dentist was great. The clinic is full service. X-rays, orthodontics, and oral surgery.

The wait time may be long because maybe they don't require that you make a 2nd appointment. They take care of everything right there.

However, the front desk personnel is horrible. I actually had two (2) people tell me that I could not get X-rays because I had braces. After several nonsensical sentences, I finally asked if they just did not want to see me as a patient. The whole experience was surreal and cruel.

5 stars for the dentist. 0 stars for the front desk.

West Coast Dental 6th Street is just an awesome experience .Ive been going to them for years the staff is just incredible Xiomara , Betty , Melissa and Kimberly are so welcoming and helpful right when you come in the door .Keith is very thorough and answered all my questions. Mark does such a great job making you feel right at home and comfortable plus he’s a laker fan too.

Enjoy going to the Dentist? Sounds strange but the entire staff at West Coast Dental is so welcoming, smiling, efficient and supportive makes for an enjoyable experience. The Doctors are personable, friendly, and very skilled. The office is very clean and high tech. I am so glad I found it. Such a surprise in such a grubby area. I've had 2 crowns and a partial made there and I am thrilled. THANKS!

Had a wonderful Experience; I hadn’t been to a dentist in 3 years and this facility took care of me the same day.
The staff members were very helpful.
Thanks Melissa!

First appointment at 10am, I arrived 10 mins early. Filled out all my paper work before 10am. Why is it 10:30 and I'm still sitting in the waiting room? Why make an appointment, if you aren't staffed to fulfill the appointment. Won't be returning to this location if I have a choice.
Reception staff is fairly friendly, but I will say an unsafe practice used at this facility is the verification of coverage over the phone on speaker phone. Literally heard multiple social security number and birthdays repeated over the phone. Not ok!!!!

Worst experience ever! I set an appointment with them for my daughter. I confirmed everything gave them my health insurance via phone the day before my appointment. They said my daughter can come in and she'll be covered. The day we came in they made us full out papers because we're new patient. After 15 mins they told me they couldn't see my daughter because she's not in the roster. I'm like why did you even confirmed my appointment if your just gonna tell me youre not able to see my daughter. And the lady is actually rude and keep insisting that there's no way they can see my daughter. Just don't even come to this facility. You'll just waste your time and you'll encounter this rude lady.