West Coast Dental of 6th Street

The visit was awesome sometimes and bad at times. The waiting time... sometimes i waited 2 hours. Some of the doctors were not careful handling patients they were careless and no care with talking to patients and interacting with them especially the young ones which they look they just graduated. I hope they do better.

I love West Coast dental. Erika & Xiomara are so nice and took care of all my paperwork & medical authorizations.
I got my 3 of my wisdom teeth removed by Doctor William Noah and Jess. They are so amazing, nice and great at their job that I feel great 2 day post surgery. I had to show some love because it’s nice being able to get back on my schedule the day after my surgery! So thank you so much Drs 🤍

I'm leaving a review which I rarely do. But giving you heads up what your are going to expect. Is your judgement and your choice. I'm not posting to down grade anyone. But I think Dr and dentist need to know is not just supermarket selling produce. Run their business correctly and see as patient not as money making materials. I had this felling in here. If you have medical Ins. they will not look at it at all. I had Delta dental HMO if you do gotta be careful they will take every advantage to empty your pocket.
They will not help at all the safe some money is the opposite. They will pick materials that the insurance won't cover.

There are pros and cons take really seriously.

I didn't like the fact treatments are my choice and shouldn't be pushed around.
If a patient wants to skip unnecessary procecedures should be granted and respected in my opinion. Not most of the case here.

Pros
They have in house loans and others.
The Dr skill is good extraction, crowns which I did.

Cons
You will end pay much more and have piles of loans and bills.
Unclear estimate always variable.
Overbooking when I go, it takes 4 hours
Dr hopping room to room.
Some prices are higher then other dentist
They always push you to choose expensive materials If you don't they refuse the treatment.

1 Expl of my procedures: They lure you with low cost adds but they always add some expensive proceedure before hand and the Dr. will say to you I can't proceed further, unless you don't do deep cleaning! I refused bc he said it's fine. So decided to skip bc is medically was fine.
The day of my appointment of my teeth whitening they changed again saying need deep cleaning again. Otherwise won't do it (contrast of Interest). It was very unprofessional keep pushing land made me wait 1 hour) By the way it was $299
and deep cleaning with the insurance copay is $400???
Same day, I went to DENTIST called Dental PRO, they told me in my case I don't need deep cleaning lol was mind blowing 🤯 and I did for only for $99. Can you believe this??? It was my first time with Deltal Pro.
$600 vs $99. THIS WHAT I have saved $500
This is just one example. Insurance HMO is just luring mechanism for them. Be aware~ hope this help many of you. Also, hope this review will change West Coast Detal strategies please change your business mind set otherwise you will loose many patients. It is sad to see how some dentist's are turning now days.
Please be aware patient's aren't stupid. Now we have power of reviews and to speak out~

I was referred here By The receptionist Trinity R. Boy can I say they treated me well from the moment I entered the facility to the moment I exited. Was greeted with kindness , and joy. I really loved the environment from the following covid guidelines, all the way to the just conversation. Loved how clean they were.

Dr. Shafa was really adequate with how my procedure would go , and treated me well. Along with his assistant delmy which was really nice , and new how to keep me calm.

Mark was the guy that did my temporary feelings ,and he did a great job. Also explained what , and how to go about what to eat , and what not to do.

I believe the person in charge of my paperwork, was Keith. He made sure I understood all my charges, and made me feel knowledgeable about such things , instead of keeping me in the dark about things.

Trinity was very professional , and made the room feel Live. I will forsure be returning for further services.

Everyone there seems like they know what they are doing to top it off.

Thank you very much West Coast Dental of 6th street. Keep Up the Great Work!! 👍🏽

An absolute waste of time! I had an appointment for 4pm and left the building at 6:20 pm with ONLY my xrays taken, a 5 minute glance from the dentist and ABSOLUTELY NO OTHER SERVICE. I spent 2 HOURS and more here just to be told to make another appt for treatment. Now where is the scheduling efficiency? This is a great disappointment and not to mention during this risk of a pandemic, there absolutely no regard for the patients time or safety because I really just sat there exposing myself to higher risks. The front desk staff showed hardly any acknowledgement upon arriving as well. The ONLY reason I give one star is because of the nice dental assistant with gelled-back black hair who took my xrays. He was the only one to check in on me and show sincere care, shout outs to you! I wish your fellow staff was more attentive and nice like you. After wasting 2 hours here and told to make a new appointment, I got no apology nor was it acknowledged that they really just played my time. Finding great dental service has been hard and this Western Coast Dental location was just a huge waste of time. I don't recommend unless you have the time of day and don't mind poor service.

Wasted my time when they already confirmed my appointment through email and saying that they did not have an appointment for me. I called my whole day off from work and they keep deflecting that they didn’t get my email after responding to my request to get an appointment. They are racists and only letting brown have people like them to get appointments.

If you have an appointment you’ll still be waiting 1+ Hours. Staff is nice. However, the dentists/ surgeons are rude. They’re just trying to finish as fast as possible which means they don’t do their best job. They’re careless in their practice and not careful while in your mouth so expect unnecessary bruises, cuts, and pain.

They’re located in a low-income neighborhood & are aware that majority of patients have medi-cal yet they continue to be extra pushy (ignorantly) pressuring them into paying for extra treatment/ procedures (just to get money) & get mad when you say no. It’s evident that they treat their patients rudely/ carelessly because of their medi-cal status. The dentist/ surgeons expect patients to sign papers before actually explaining to them 1 on 1 the procedure/ risks. Major condescending comments/ replies from dentist/ surgeons when you ask questions. I feel sorry for the Spanish speaking people or people of color who come here because these doctors really have major superiority complex issues.

Everyone was so attentive and thorough. Very clean facility and personable team. They numbed me so well I loved it, the doctor and dental techs did amazing work on my teeth.

This is the most unprofessional dentist office I’ve ever been to. They canceled my appointment made 2 weeks in advance to have me come in the day before to have a “procedure” done that would have me out of work all day and i sat in the lobby for 3 hours when they told me to come in ASAP ! With still no response from the doctor. And then i left Because this is a waste of time and They call me at 6 when they are closed to reschedule the appointment for the day it was supposed to be. Screw everyone that works here but especially the doctors. They are all low budget and have terrible people skills and no organization. They will never get the privilege of getting a dime from me or touching my mouth again. Terrible terrible just terrible experience. Save yourself and find someone else please just keep scrolling.

Dr. Daniel, assistant Gina, and Betty at front desk were very helpful and professional. Will definitely keep coming back to this location!!!