Aspen Dental

Edit to add: it’s funny that they would reply that they’re sorry to hear about this situation. How about just not creating the situation in the first place?

Not only did they do a sub-par job pulling 2 of my girlfriends wisdom teeth, they also never followed up to make the appointments for the mouth guard they charged her for nor did they respond when she left messages trying to make the appointment herself. Then they turned her over to collections for not paying for a mouth guard she never got. All-in they expected her to pay over $2k for two teeth pulled. All around just really poor service, I guess dentists don’t have to do the “do no harm” thing like real doctors. Dubious people owning a shady business and hiring unprofessional staff, I’m sure they’ve got staying power.

I went to Aspen Dental for wisdom tooth removal and they gave me an appointment for over a month later with no pain management. Finally the day came when I had to go in and they gave me anesthesia. Next thing I know I'm waking up with all my teeth pulled. They mixed me up with a different patient who was scheduled that day and left me toothless and I didn't have the money to afford dentures so now I'm stuck gumming all my food for half hour before I can swallow a bite and my wife left me. And to top it all off all my friends still make fun of me to this day and every year for Christmas they get me the same gift. A pair of wooden teeth and they lable the gift tag to George Washington. This place is a life changer for the worse.

I've had 3 great experiences at this location of Aspen dental. The staff is very friendly and professional. I had a tooth prepped and crowned and it was a smooth experience. Cost wasn't really an issue for me, but it does seem they have financing options available. 10/10 recommend

I have never had dental before and was quite scared.. But the ladies here were so gentle and kind, and great financing for the insurance impaired like myself!!

Horrible experience... The doctor was about to pull my tooth and i explained to him that i had been on oxycodone for two months for my 7 broken bones due to a motorcycle wreck and that 5mg norco would not be strong enough to do anything he assured me "we will send over 10mg norco instead" and i said ok then go ahead and pull the tooth. after the tooth got yanked i went to the pharmacy and the pharmacy told me they had never sent anything but a 5 mg prescription over. so today i called aspen back to see if they had made a mistake and they told me "no the pharmacy red flagged the prescription because you had been prescribed percocets a week before, (a 4 day prescription mind you so it was long gone) so i said "no problem ill call the pharmacy and clear that up." I called osco in bourbonnais and told them what they said and the pharmacist had never seen any prescription for anything besides 5mg pills... he then said if the doctor made a mistake just have them send over the correct one. so i called aspen back and they told me that "when dr put the 10mg one in the computer yesterday THEIR sytem flagged it because it was too close to a stronger pain medicine. which is absolutely a lie and then when i called her out on her lie and asked what i should do they just hung up on me. extremely unprofessional. i would expect this from bradley dental but not from
here. treated like a pill junky just because im in serious pain.. makes me want to cry... and then they wonder why people buy fentanyl pills off the streets and die...

First off I walk in and they have Christmas music on which is great but then I hear it the song that makes me wanna pull my hair out mirah effing Carrey. So that automatically gave me bad vibes. So I sit and wait and they call me back. Not a word was said from the welcome door to the chair I instantly felt like I was in the movie final destination. Doctor came in real stand up guy. So after he does what he gets paid for He says have a good day. I in fact didnt have a good day. Overall I would rate it a -1 out of 10. Ps I didn't get my free toothbrush and now it's a -2 out of 10 bc I just remember by writing this review.

Everyone was very kind and helpful. All of the technicians and the dentist explained the procedure very clearly. Annika, Theresa, Megan, Samantha, and Dr. Lakomy were awesome. I am very fearful of dental procedures, but I feel much calmer about coming here for my dental procedure. After a unfortunate experience in Florida, Dr. Seretis helped resolve the situation very generously. I would recommend this office to everyone.

They were respectful & they’re friendly they all made me feel welcome & did a wonderful job on my teeth I will refer them to family & friends.

Extremely unorganized & unprofessional dental office! When I called to make an appt, I did inform the woman that I was expecting. When I arrived for my initial consultation, they told me that they need a letter from my OB to get X-rays done. I didn’t want to get X-rays done as I had them done earlier in the year, nor will my insurance cover 2 sets of X-rays. They pretty much just sent me away saying they can’t help me. As a pregnant woman, dental care is sooo essential & it’s a shame that now I have to wait even longer to be seen. My only real goal was to get a cleaning done. This company forces you to see a dentist before they can even schedule a hygienist appt. After having a bad experience at my previous dental office, I would have thought that I was stepping forward in the right direction but now I’m back at square 1 because I was never informed that I needed a doctor’s note to be seen. It should be an option for a pregnant woman to get X-rays & not a mandatory protocol! There was one front desk lady that had a rude demeanor & the whole experience was such an embarrassing, waste of time! I don’t recommend going here!

The sweetest assistant ever! The dental dr. I liked how he was straight forward and reassuring. The front desk ladies were so nice as well. 100% recommend this dentist to anyone literally the only dental place I actually can trust.