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Review of Aspen Dental

Aspen Dental: Providing Comprehensive Dental Care Services

Aspen Dental is a dental clinic that offers a wide range of dental care services to patients of all ages. This clinic is located at 2506 Volunteer Dr, Galesburg, IL 61401, and is open from Monday to Friday from 8:00 AM to 5:00 PM and on Saturdays by appointment only. The clinic is closed on Sundays.

Aspen Dental is staffed with experienced and licensed dentists who specialize in different areas of dentistry. They offer a variety of services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The clinic uses state-of-the-art equipment and technology to provide patients with the best possible dental care.

The staff at Aspen Dental is friendly, professional, and knowledgeable. They are committed to providing patients with personalized care and making them feel comfortable during their visit. Patients can expect to receive a thorough examination and diagnosis, followed by a treatment plan that is tailored to their specific needs and goals.

Aspen Dental has received mixed reviews from customers. While some customers have praised the clinic for its friendly staff, excellent service, and modern facilities, others have criticized it for its billing practices and the quality of its services. However, the clinic has taken steps to address these concerns and improve its services.

If you are looking for a dental clinic that offers comprehensive dental care services, Aspen Dental is worth considering. With its experienced staff, state-of-the-art equipment, and commitment to personalized care, Aspen Dental is dedicated to helping patients achieve optimal oral health.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Aspen Dental Reviews - 159

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heath Mastin

Aspen dental is a scam office. Michael the office manager told me my daughterd account was paid off . Now I still get bills and He won't call me back. He is supposedly never there when I call. But never returns my calls. They started a crown for me then after billing my insurance company for that . Refused to finish it and said I have to get a root canal. They constantly harass me for different amounts and I was told it was paid off. I had to pay a big chunk of cash upfront and was told I that it covered the procedure. Then I started getting bills so I started sending them money. While I questioned the bills and found out they entered the claim wrong and did not tell me till months later. I had to enter the claim for them. They are a terrible place and once you go there you can't get rid of them they constantly try and charge for things that are already paid off!

William Brown

I had some work done 3 years ago. The actual dental work was fine, but their billing department is utterly inept. I'm still dealing with some financial issues from that, and their staff talked more about college vodka than they knew about my bill while I was in getting work done. Best to find a local dentist, and not use a "walmart" grade service with a payment plan.

Paula Pepmeyer

So scared going into a new place. Was so impressed with the updated technology and everyone I came in contact with was awesome. Thank you Cat, Chelsea and Dr Colby. And I am sorry I can’t remember the office manager’s name, but he was excellent also.( Maybe, Michael, again sorry)

Sarah “Sevie” VanWassenhove

Everyone is friendly, and does want to give the best care possible. However... if you are having any work done beyond a cleaning, this is not the place to go for financial reasons. The estimates are never close to the actual work. If you do go here, because you like the staff (everyone really is kind), be sure to budget 3x whatever estimate they give you! And the customer support/satisfaction is an absolute joke.

Janice Rice

I want to give my appreciation to the dentist there . I get panic attack
Going to dentist.
The girl cleaning my teeth and dentist took great care of me of me

Kylie Robertson

Fantastic and friendy staff, made me feel comfortable every step of the way. Help me pick the best dental plan for myself without pushing for anything. Definitely will be going to them from here on out.

Mary Simkins

My mother has dementia so it is always difficult to take her to the dentist. They treat her very well and are very patient with her. Always Always kind to her.

Amy Edmonson

Worst experience ever. The dentist had the nerve to tell me that I wasn’t worth his time to come in on a Friday. He could’ve just as easily told me that they do not work on Fridays. Was very rude was very abrupt. He told me that he is the only dentist there so things go his way. Staff was friendly but the dentist I could deal with out. I will not recommend this place to anyone and I have told everyone I know to never go there.

Beatrice Morales

Excellent job, staff very friendly, my boyfriend had a horrible toothache and they didn’t hesitate to see him the next day…..

Irvin Benge

I had every positive experience at Aspen Dental. The receptionist was very helpful in getting my insurance straightened out so I could get new dentures. Everyone was pleasantly nice and professional!! I go for impressions this Monday. Thank you for the wonderful service

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