Aspen Dental

I had a great experience with Aspen. I went there as a walk in having extremely horrible tooth pain after my regular dentist wouldn't do much for me. The check in process was super quick and I was seen very quickly after I was checked in. Everyone there was very friendly and made sure that I was comfortable. They explained everything that they were doing to me and I was aware of all the costs up front before the work was done. Very impressed.

I thought the staff really exceptional when dealing with the people who came in and helping me with the paperwork. They were exceptionally talkative and helpful. The only thing about the visit was how long I had to wait to see the dentist. I waited for over 2 hours. Slow day for me, thank Heaven.

My wife and I haven't been to a dentist in years. We finally decided to due to tooth aches for both of us. Made an appointment for us both online. Went to our appointments, had x-rays done, had our exams, talked to the dentist who explained different treatment options, talked to office manager to go over pricing and scheduling, got everything set, and were able to get in later the same day for getting tooth pulled. Very grateful to all for swiftness and ease of process! Side note, I had seen the dentist's father (orthopaedic surgeon) 20 years ago. He was just as nice as his dad was!

Horrible experience at first. I made an appointment to get a cleaning and an hour after my appointment time I was finally seen only to find out that I was not going to be getting a cleaning, but a “consultation” for a cleaning which was 100% not relayed to me at the time I made the appointment. Turns out the appointment call was filtered through a corporate office that did not relay the proper information to me. The saving grace was the staff. Everyone was super nice and once we realized what the problem was, very willing to help get the problem resolved. The manager was very understanding an accommodating.

Ankeny Aspen Dental from the time I walked in the door the time I left was a very great experience. They treated me well greeted by every staff I seen dental hygienist was very nice lady didn't seem like she was in too big of a hurry she took her time with me and I really enjoy that she made me comfortable by being a Down to Earth person once she was done the dentist came in greeted me asked me how I was doing checked over my teeth check my dentures make sure they fit a good she was very nice person i will be back in six months. Would recommend this office to anyone looking for a dentist.

The doctor did such a great job on my husband. He had 2 teeth extracted and the day after he is in a lot less pain then he thought he would be. Thank you Aspen Dental. The cost was also a lot less then we were expecting. Win win.

I had a great experience as a new patient. From the minute I walked in and was greeted by Teresa, to x-rays with Anna, to the appointment itself, it was a painless experience. It was a long wait for the dentist to see me, but I was warned upfront that the dental hygienist was out that day, so it was expected. I would definitely recommend these friendly people to anyone seeking a new dentist!

It was okay. Waited an hour to get in, but I understand that that can happen. They went over financials with me and really pushed for me to apply for credit options (I think they probably get some kind of kick back if they get people signed up?) And I had to really be insistent for them to tell me how to just pay some now and some later. Overall not terrible, but could have been better.

I hate going to the dentist so much that I didn't got for 6 years. Finally decided to go and Aspend dental was so awesome. My dental hygienist was amazing. Everyone was so friendly and fun to talk to. They made me feel super comfortable. Love this place. Highly recommend them.

I arrived 15 minutes early as requested and then waited 45 minutes past my appointment time before I got in. No explanation, nothing. Apology from dental assistant once I got in. Another wait for the exam from dentist. No introduction or questions from the dentist. Very pushed through feel. This was an urgent appointment and I'm out of state visiting so I really just needed minimal work to get me home ok. I did not know the dentist had left the room and I had questions. Got pushed to the finance person and they don't know the dental answers just money. Here was very nice kind and professional. The cost was going to be 2200. I walked out. I just couldn't afford it. So fingers crossed I can make it home to my dentist.