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Review of Short Pump Family Dentistry

Short Pump Family Dentistry:

Short Pump Family Dentistry is a dental practice located in Richmond, Virginia. They offer a range of dental services including cosmetic dentistry, dental implants, endodontics, oral surgery, teeth whitening, and more. The practice is open from Monday to Thursday from 8:00 AM to 5:00 PM. They are closed on Fridays, Saturdays, and Sundays.

The staff at Short Pump Family Dentistry is friendly, professional, and knowledgeable. They provide excellent dental care and make sure that patients are comfortable throughout their visit. The hygienists are thorough and gentle, and the dentists take the time to explain procedures and answer any questions patients may have. The practice also offers an affordable non-insured dental plan, which is better than most insurance coverages.

Short Pump Family Dentistry has received positive reviews from their patients. Many patients have praised the staff for their professionalism, friendliness, and excellent dental care. Patients have also appreciated the cancellation list that the practice offers, which helps them get an appointment date they want. However, there have been a few negative reviews from patients who had their appointments canceled at the last minute.

In conclusion, Short Pump Family Dentistry is a great dental practice that offers excellent dental care to their patients. They have a friendly and professional staff, and they provide a range of dental services. Patients can trust them to take care of their dental needs and leave with a brighter smile.

Short Pump Family Dentistry Reviews - 200

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alicia D

First time here- super friendly staff! Extremely clean office. Hygenist was gentle and thorough, as was the dentist. As someone who has always been a bit nervous of going to the dentist, they made me feel very much at ease! Glad to be a patient!

Pavi Lightner

I love my dental office! They are so personable and Sam took her time cleaning my teeth. I have braces so it’s a lot of work and she did not rush!
I just wish I would’ve eaten first bc now they my teeth feel clean I don’t want to get food in my teeth!

Mary Kohn

I was so nervous and anxious going in but my hygenist was super careful, nice, and friendly! I left feeling confident and brand new!

Update: still highly recommend this place. Dr. Tse is consistently wonderful and his hygienist are too!!

Anil Heendeniya

Absolute BEST experience I've had with any dentist office!
I grew up in London, lived all over the USA, and served 20 years in the Air Force. I've been treated in civilian dentistries in four countries (and six US states) and Air Force dentist departments all over the world. Hands-down, Dr. Tse and his staff are the finest, friendliest, and most superlative professionals for whom I've had the good fortune to be a patient. It's a long way to second place after this outfit!

Much of my experience involved correcting residual problems from my past dental experiences, and I'm very happy I found this office to manage my care.

The office is totally geared toward the customer, and the convivial, easygoing atmosphere is immediately relaxing, which eliminates any discomfort and mitigates any pain. All procedures are discussed in detail and I was always asked if there was anything I needed to know more about, or whether anything felt uncomfortable, etc., prior to any procedure. The longer time spent on procedures (as opposed to the "assembly-line" workflow in many other places) added to the positive experience and eliminated any possible negatives.

This is a fine-tuned, well-run establishment which, to me, sets an extremely high bar for their field. 5 stars just isn't enough! THIS place is the gold standard!

Gregory Kay

I had a dental emergency. I called the office this morning and they were able to get me in immediately. Dr. Tse and his staff did an excellent job. I am very satisfied :-) Thanks again!

Ant West

My first time experience was nothing short of exceptional. The staff was nothing but extraordinarily kind, patient and attentive. David was absolutely informative, relatable and patient. And the process was short and concise. Some of the biggest things I look for was found here and I can't wait for my next visit.

Jane Wayland

My first visit with Dr. Tse. Professional with nice staff. Lovely office with new technology. Happy with my appointment.

Jessica Woodard

So friendly and quick. The dentist and hygienists are great! I’ve been going for the last two years and don’t want to go anywhere else. The only place I recommend when people ask for a dentist!

Elizabeth Krash

Dr Tse and his entire staff are awesome! Professional, extremely knowledgeable, friendly and accommodating. I know I am in good hands with his practice. I appreciate them all very much!

Sandy Fok

I went for a teeth cleaning today and the dentist was very detailed! I suffered from some staining as I love to drink tea, but now they are gone.

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