Review of West Coast Dental of Los Angeles
West Coast Dental of Los Angeles:
West Coast Dental of Los Angeles is a dental clinic that provides general dentistry, cosmetic dentistry, orthodontics, and pediatric dentistry services. The clinic is located at 2604 Vermont Ave F, Los Angeles, CA 90007. The clinic is open from Monday to Saturday, from 9:00 AM to 6:00 PM, and on Sunday, it is closed. The clinic has a team of experienced dentists who provide quality dental care to their patients.
The clinic has received mixed reviews from its customers. Some customers have praised the clinic for its good service and friendly staff. They have also appreciated the clinic's pediatric dentistry services, which are great with kids. However, some customers have complained about the long wait times and the rude behavior of some staff members. Some customers have also complained about the high prices charged by the clinic.
The clinic provides a range of dental services, including teeth cleaning, fillings, root canals, extractions, braces, and dental implants. The clinic also provides cosmetic dentistry services, such as teeth whitening, veneers, and crowns. The clinic accepts most dental insurance plans and offers financing options to its patients.
If you are looking for a dental clinic that provides quality dental care, West Coast Dental of Los Angeles is worth considering. However, be prepared for long wait times and high prices.
Kerian Jennings
Talk to your patients and not just around them. Explain the problem, the process and the solution. Understand the reason the patient is coming in so you guys can know how to better assist the person.
Sara Rivera
I've been going here for 30 years and never have I been this upset and dissatisfied most of all disappointed this is my daughters chin after a filling they were so aggressive and mean to my daughters im never going back here again.!
Ana Gonzalez
Very good service love the doctor. Love how my teeth turned out after having braces! Very upbeat mood they showed and helped me with all my concerns.
Toodahh Bee
Ezekiel was extremely rude and rough. I will never let him tighten my braces ever again
Mello Monroe
I don't know HOW this place has anything but 1 star. Every time I go, I am reminded why I should never go again. I eventually get over it, make another appointment and return to the SAME poor service. This place is as unprofessional as can be. The staff is friendly but careless and slow. They also charged me for a service that they said my insurance fully covered. Please make sure if you get ANYTHING done here you get documentation of the pricing before leaving. Also, be prepared to wait. I waited over 2 hours to be seen.
Elan Davenport
This office is terrible. You will never be seen at your scheduled appointment time. It’s perfectly normal to be seen an hour after your scheduled appointment time. They have more patience then they can actually see. I get my braces done with them and they have so many clients you can’t be seen the standard once a month instead you get seen every 2 months. My braces have been on an extra 2 years than the original care plan stated. Also their constantly getting new doctors so continuation of care is difficult. No one is actually familiar with you or your case.DON’T GO HERE!!!!
Laronda Curtis
Staff needs to learn how to talk and speak to patients with Respect. Wait times are ridiculously to long. All staff should be on the same page and able to give correct information. Procedures need to be explained better from the the Dentist’s
CUPCAKE DOG
The specialist clerk is so rude I was never greeted by the people here not even the dentist.The workers here are not friendly aside from Blanca in the front desk who’s always been the best
Maria F
This place is a joke. On my first visit I scheduled an orthodontist consultation and appointment with the general dentist. I received texts to confirm both appointments that were on the same day one after the other. When I got there the receptionist told me I didn’t have an appointment with the general dentist even though they called me the day before to confirm! So whatever, it’s fine I’ll just reschedule. I meet with the orthodontist and it takes less than 15 minutes no x-rays, nothing. At the end the planning person tells me she’ll call me back since my insurance was closed for the day, which is fine except they never called me back.
The following week I come in for my general dentist appointment which I was conveniently able to reschedule for a day sooner due to pain I was experiencing. While I was there everything was fine, it went quick and got my x-rays and teeth cleaning. The doctor told me I needed to get my wisdom tooth removed but the planner advised they were still trying to get a hold of my insurance and would call me back. Before I left I asked the person at the front desk if they were ever able to get the quote for my braces from the week before but she had no idea what I was talking about. I was in a lot of pain so I said okay fine I’ll wait for you guys to call me back today.
They never call but I didn’t see it as a big deal because they’re probably busy. I called this morning (Saturday) and the person answering the phone tells me “oh didn’t anyone tell you we don’t have an oral surgeon that takes your insurance.” Uhm okay… so then I ask if they can refer me to someone, because in my experience the general dentist will refer you to a specialist if they don’t have one on-site for you. She tells me she doesn’t know and that I will need to call my insurance to find out what their office is supposed to do. Of course it’s Saturday and the insurance is closed, if they would have told me the day before like they said they would I could have had this all sorted out already.
Honestly, I will likely be going somewhere else and just pay out of pocket because they are ridiculous and I’ve already been in a lot of pain for a week. Another thing I noticed was how rude they would speak to the other patients. I want lol definitely be switching my primary dentist away from this place.
GLENDA MAZARIEGO
While the staff is very friendly and welcoming the waiting time was over an hour from our appointment. I got there 10-15 before our scheduled appointment and took 20 minutes to fill out paperwork. Waited over an hour to be seen by the X-ray technician. Then was told to wait 15 minutes in the lobby. 2 hours later I needed to go but I will come next time an 30 minutes before my appointment so I only have to technically be waiting 1.50 to be seen by the technician, dentist, and oral hygienist. But still turn around time is 1.5-2 hours to spend here. So plan accordingly.