Review of Aspen Dental
Aspen Dental is a dental clinic located in Forsyth, Illinois that offers a variety of dental services. The clinic is open from Monday to Friday, with extended hours on Thursdays. They offer services such as general dentistry, cosmetic dentistry, pediatric dentistry, denture care, and emergency dental services.
The clinic has received positive reviews from its customers, with many praising the staff for their friendliness and professionalism. Customers have also appreciated the cleanliness of the facility and the thoroughness of the care they received.
One customer mentioned that they were nervous about going to the dentist, but the staff, particularly Jessica, put them at ease and made the process less intimidating. Another customer appreciated the financial options available to them, as they were worried about the cost of dental care.
However, there was one negative review from a customer who had a bad experience with a wisdom tooth extraction. They felt that the dentist was not confident and became frustrated during the procedure, which resulted in damage to their gum and the need for additional treatment.
Overall, Aspen Dental in Forsyth, Illinois is a well-regarded dental clinic that offers a variety of services and has received positive reviews from many customers.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Irene Maurer
I have had a real good experience here at Aspen dental. I went in for new dentures .They we're very professional. Telling me about the process. Front desk and dental assistant very good. The dentist was great
LD Murphy
I really will do whatever I can to avoid the dentist. But with Dr. V I know I am in good hands. The office team has such a good positive flow going. Everyone plays an important role in there. This makes it easier for me to overcome my fears of going to the dentist. Lord knows I am a handful for a patient.....but Dr V understands and works not only on my teeth Very Well but she gives me support in my fears, worries and stressors. Dr V and her team are the best hands down. Thanks for all you have done. Leslie Creason .
Aaron Overheul
The staff has always been pretty good at what they do but today I called to get a tooth looked at that is causing me severe pain. They got me in took a look and told me I have an exposed nerve and the tooth needs to be extracted. They took my bp and it was too high ( due to high amounts of pain) for them to extract the tooth, so they sent me home with an antibiotic to kill the infection and will see me in three days. I asked about how to kill the pain which was why I was there and they asked my how much pain I was in. I told them on the 10 scale about an 8 or 9, enough to make me want to bash my face into a brick wall to stop the pain. In other words severe and constant. They told me to pick up some redcross toothache relief stuff. Needless to say it's not working at all and I am running out of options for pain relief on this. I have been to them for years now it's not like I'm some kind of drug seeker playing the long game here. Now I get to enjoy the next three days in agony and go back in just for them to discover they still can't do it because my bp is still too high due to the pain.
Update. My original rating should have been three stars and I hit the wrong button. I have since upgraded my rating due to the conversation I had with Dr. V and the staff about this rating. Let me clarify the Staff are some of the most wonderful staff I have ever dealt with at a dentist or doctors office. Aspens policies and procedures are an issue. Aspen expects a 5 star review or they think something is wrong. This is unrealistic. Objectively 5 stars means a perfect score and means that every aspect of my business with them was perfect in every way. This is nearly impossible to meet with every customer every time. Three stars (supposed to be the original rating) means your doing ok but there is room for refinement of something(s). 4 stars (current rating) means you did really good and exceeded my expectations. The staff here are wonderful and I really appreciate that they monitor these ratings and address them if they feel there is an issue they can fix. Bravo for having the gumption to ask about it and have a conversation with me about that review when I returned.
Joe Prosser
Went in with a Killer toothache, and mentioned getting dentures in the future. When I left, I had all the info I needed on the dentures and no pain. They pulled the tooth and scripted me some antibiotics, gums were infected, I am now getting used to my new upper teeth just a week later. I will be going back they are are very nice and respectable.
Greg Brachear
I was initially very pleased, but their delay in calling in a very important antibiotic has me wondering what the future holds. It's been 1/2 day so far. #newpatient
Mrs. Crystal Lyles
I had the very best experience ever the last 2 times of visiting Aspen Dental. (FORSYTH, IL) For me dental visits have always been daunting but having had Dr. Malik and Jessica which I now dub them as my DREAM TEAM, take care of me, I will forever be grateful. This particular procedure that I had done I had gotten 3 prior opinions from 3 different dentist and they all said the same thing but I didn't feel comfortable with them. When I met Dr. Malik and his assistant Jessica I felt really comfortable I didn't want to bolt and run so that was huge! I had minimal pain and I left there with a smile! Big shout out to my DREAM TEAM!!!! Dr. Malik and Jessica you both ROCK!
cory jones
Way over priced just after your money. They quoted $12,000 for a cleaning two root canals 2 caps and a cavity or $400 to pull the one tooth had it done at another office for $68.
Jordan Roundcount
The people who work here care about you. Doc usually gets pretty busy with customers so you have to be a little patient at times but overall they take good care of you.
Shawn Huff
Everyone at Aspen Dental was very nice and worked hard to make sure I was taken care of. They billed my insurance and worked with me on a payment plan
Charles Hall
I think they mean well, but corporate backing means they push a lot of services that might not be necessary. Also, have them get your dental work pre authorized or you could find yourself paying hundreds if not thousands more than the initial estimate.