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Review of Northgate Family Dental

Northgate Family Dental:

Northgate Family Dental is a dental clinic located in Peoria, Illinois. The clinic specializes in providing dental services to patients of all ages. The clinic is open from Monday to Friday, from 8:00 am to 5:00 pm, and on Saturday and Sunday, it remains closed. The clinic offers a range of dental services, including periodontal cleaning, wisdom teeth removal, cavities filling, and crown placement.

The clinic has a team of knowledgeable and friendly staff who are always ready to help patients with their dental needs. Patients have praised the staff for being compassionate and listening to their concerns. The clinic has state-of-the-art equipment, which ensures that patients receive high-quality dental care. However, some patients have complained about the clinic being pushy about unnecessary procedures and upselling services.

The clinic accepts most insurance plans, and the staff is always willing to help patients with insurance coverage. Patients have appreciated the clinic's efforts to help them straighten out their insurance coverage without charging them extra. The clinic has received mixed reviews from patients, with some praising the clinic for providing excellent care, while others have criticized the clinic for being disorganized and providing horrifying service.

In conclusion, Northgate Family Dental is a dental clinic that offers a range of dental services to patients of all ages. The clinic has a team of knowledgeable and friendly staff who are always ready to help patients with their dental needs. While the clinic has received mixed reviews from patients, it is still worth considering for those looking for a dental clinic in Peoria, Illinois.

Amenities

  • Has online care

Northgate Family Dental Reviews - 200

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alyssa Watt

Had a great experience with Northgate !! My hygienist Shelly was amazing she was so kind and thorough and had no problems answering any questions I had!

Rebecca Watts

Dr. Lambourne and his staff were amazing! The doctor is very knowledgeable, honest, and had a high standard of care. I felt that he truly had my best interest at heart. My hygienist, Shelly explained everything to me. The entire staff was welcoming and the treatment was affordable. My 4 year old son had a cleaning and filling done as well. The doctor and his assistant were patient and caring with him!! This was by far the best dental experience we've ever had.

Cara Sharpe

I had a really good first experience here! Maddy (sp?) was really friendly and helpful. She answered any questions I had and she was very personable. She made sure I understood each step that she did when it came to xrays down to what each number they use to “rate” your teeth and gums means. They were also very helpful in explaining and breaking down what each cost you have is/comes from. Overall, a good experience!

BROOKE HANSON

Very nice, professional and actually got me in for treatment same day. Way quicker than my previous dentist.

Devon Coffey

Thank you everyone for taking your time to tell us all our kind words and write reviews . We appreciate all our patients and it’s exciting to see the north gate family grow every day.

Becky Johnson

Dr. Taylor and the ladies at Northgate are AWESOME! They are always professional and very caring. They will make time for their patients even if it means staying late. They do everything within their means to make you comfortable and go above and beyond to attend to whatever you need. They are all so compassionate and hate to see you in pain. They do whatever is needed to see to it that the patient is taken care of.

Kadence Ruth

Always a friendly, accommodating, caring and helpful staff! I am still trying to talk them into getting the nitrous gas because I am not one to get anything done besides a routine cleaning without it! Hopefully, that’s all I will ever need though! Definitely recommend Northgate!

Kari Bolen

The staff is very friendly and courteous of your needs. The hygienists go above and beyond to make you comfortable with questions or concerns you may have. The dentist is friendly and informative and tries to make the experience more than just “a visit to the dentist”. Would recommend, and have recommend, friends and family and I will continue to do so.

gildas noumen nkwesseu

Beside of checking between my gums and telling me that I need to do a fill up on one of my tooth; I didn’t receive a proper clean up of my teeth. It is true that the tech who took care of me did flush my teeth but she did not brush it as I used to have done at my previous dentist. So this is the second time it happened. That being said: I will like to have another tech to take care of me next time at my next appointment otherwise I will rather look for another dentist.
Thank you

Stacey Jacobs

Staff was extremely helpful with my change in existing insurance coverage and my hygienist was very professional and helpful. She even educated me on specific whitening information. I work for the health department and they are clean and her infection control was phenomenal.

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