Aspen Dental

The girl are Great and for the first time No pain they a received 4 shots and didn't even know it

I am incredibly displeased with my visit to the Arnold location. I went in last year for a check up where I was told I was “a perfect candidate for Invisalign,” but at the time, it wasn’t in my budget. So, today I went in for an Invisalign consultation. Jill asked to take a look at my teeth and reassured that I was in the clear as a candidate for Invisalign... less than 5 minutes later, the Dentist came in and disagreed. She barely looked at my teeth (ignored my X-rays) and told me she was denying me as a candidate. She then brought up the need for severe orthodontic work which I’ve already had done in order to receive Invisalign. Both Jill and the Dentist were unprofessional and unaccountable in their professions. I am so disappointed with my experience and would give 0 stars if I could.

Needed a wisdom tooth pulled all staff was friendly and fast. The doctor who pulled my tooth seemed very well skilled and got the job done fast. I highly recommend this location

This place is merciless. They want to do a gum cleaning before Sending you to an oral surgeon to extract the tooth that sent you to the dentist in the first place. I've been in pain for two days just eating cottage cheese. But gum cleansing is the first line of attack so they say. I'm glad my blood pressure was a little high and they wouldn't even clean my gums because of that that I went somewhere else... Saving $9000 on top of that being without insurance. Go to a local dentist. Not a corporation.

Terrible place. My husband went in because of tooth and jaw pain he had an infection. They told him they could treat it for $1,100. Then they took him to a salesperson to explain to him that he needed another $13,000 and other dental work. This place is an absolute joke they're all sales people you want to suck every penny out of you. All he needed was a simple $10 antibiotic.

They are really nice people that work there .

If I could give this negative stars I would. I went in with a major toothache. He told me I needed a root canal but he couldn’t do it today told me he would only write me a prescription if I made an appointment and paid for it in advance then he would write me a pain prescription did not even offer me a antibiotic prescription. Milked my insurance company for everything. They could. Had the hygienist do tests that had nothing to do with my toothache did x-rays on all my teeth that absolutely did not need to be done. Tried to do a cancer screening.
I was his patient he knew I was in pain he knew I needed a root canal but yet would not write me a prescription. It was obvious I was not a drug seeker he saw that in the x-rays.
I left with a huge bill to my insurance company and absolutely no relief.
I am going to report them to the American dental Association as none of these tests needed to be done I had one tooth that hurt.

This place is a joke. I had a simple denture repair done and was told it would be $79. Then when I arrived I was told $206 because I had "insurance". I then said I do not want to submit through my insurance as it would cost me more and was told I had no choice because it would be considered insurance fraud if I didn't. Someone needs to be retrained on insurance laws because no where does it say a patient HAS TO USE INSURANCE. ACA only requires a person to have insurance. Patients choice as to whether to file insurance or pay out of pocket. THEN.....I filed an accident claim through my works accident policy since the tooth was knocked out in an accident. The Dentist REFUSED to fill out the physicians statement claiming it was a disability claim even though it clearly states ACCIDENT CLAIM FORM at the top. I assured them it wasn't a disability claim and was told the dentist "looked it up" and it most definitely a disability claim form!!! Again...This entire office needs retrained in health insurance. I have already contacted my dental insurance filed a complaint as it seems they are the one committing insurance fraud as as soon as they knew I had insurance the price was jacked up and was told a claim had to be filed. BE LEARY of this office. Id give them a -1 star if it was an option.

Out of 4 appointments 3 had to be rescheduled. The last appointment was rescheduled a total of 5 times and the last time I wasn’t even notified until they sent a text the day of with a time that was an hour earlier than what I scheduled. I never received a call to change the time. When they would call to reschedule it was always “there’s a procedure that is going to take longer so we need to reschedule your appointment”. I also witnessed an argument between two of the office staff one time while I was there, extremely unprofessional. I rarely get upset over things but I am very aggravated and finding an actual dentist that can accommodate the appointments they set.

The onlything good about my visit is that my exam was free. This place is a joke. Like many americans I dont have dental insurance. I was told about all of the care needed, and then when priced 2000 a tooth for each crown needed I was told I was required a dental cleaning at an adittional out of pocket cost before they would over charge me for my crowns. This is not a friendly neighborhood dentist office. Its a tooth factory much like a high end retail store. If you do not have credit or insurance you might as fell forget bothering with this place.
I was Quoted 1300 per crown at the local dentist. Thats $700 less!