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Review of Gastonia Family Dentistry

Gastonia Family Dentistry:

Gastonia Family Dentistry is a dental practice located in Gastonia, North Carolina. The practice offers a range of dental services, including general dentistry, cosmetic dentistry, dental implants, denture care, and teeth whitening. The practice is open from Monday to Friday, from 7:00 am to 5:00 pm, and on Saturdays by appointment.

The practice has a team of experienced and friendly dental professionals who are committed to providing high-quality dental care to their patients. The staff is attentive to the needs of the patients and is thorough in explaining the procedures and treatments. The dental office is equipped with modern technology, and the staff uses the latest techniques to ensure that patients receive the best possible care.

The practice has received positive reviews from its patients, who have praised the staff for their professionalism, friendliness, and gentle care. Patients have also appreciated the modern facility and the informative nature of the staff. The practice is highly recommended by its patients, who have described it as a great place to go for dental work.

Overall, Gastonia Family Dentistry is a reliable and trustworthy dental practice that provides high-quality dental care to its patients. The practice is committed to ensuring that patients receive the best possible care and is highly recommended by its patients.

Gastonia Family Dentistry Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jocelyn Smith

Great staff, extra clean and nice environment. My dentist hygienist takes excellent care of my teeth. Explains step by step of each procedure.

Maryann Mazur

It was my initial visit to this practice and I was extremely impressed with everyone I came in contact with. Everyone was very pleasant, personable and professional. Explained things well and made me comfortable.

Patrick Maloy

In all my 78 years of going to the dentist, I have never had such a perfect practice. From the front desk on, everyone is extremely friendly and knowledgeable and Dr. Drake is very gentle and always takes the time to discuss and educate me on my dental care and treatment plan. I highly recommend this practice to anyone looking for top notch and affordable dental care!

Ashley Jackson

After being patients there for 10 years, I will be finding a new dentist for my family. Maybe the issues are related to staff changes but our most recent visit will be our last. If you move locations, it's good practice to notify your patients. If a patient is 8 mins late because they didn't know you moved, you shouldn't turn them away. If you're short staffed, you should adjust your appts accordingly. Also, if someone asks to speak to a hygienist or an office manager, basically anyone that could answer a question, you should take 2 mins to talk to your patient. But if you can't do that and say you'll give the patient a call, you should give the patient a call. Time and money is valuable and you have no respect or appreciation for your patients. I waited 2 months for a cleaning appt because you couldn't get my daughter in any sooner. I've been patient, understanding and kind and I couldn't get so much as a phone call. 10 years of being a loyal patient deserves more respect.

Chris Liles

Gastonia Family Dentistry has great customer service. They are a friendly staff and they will get you in and out as quick as possible. I would highly recommend them. Christopher Liles

jon frost

I have never had such a pleasant and pain free experience at dentist in my entire life. Dr. Hill and his staff go above and beyond for their patients. From letting me choose what jams I want to listen to, to the ultra light hand of Bryan. Casey who was the assistant helping out was a complete doll who did everything she could to make me comfortable. She made me feel like a person instead of just another appointment for the office. I don’t think I’ll ever go to another dentist. The entire vibe here is on point. I highly recommend this office and will do so for all my friends and family !

Fred Weber

Dentistry well done in every aspect of practice and care. All staffing is professional and caring, well mannered and very detailed. Thank you for taking care of me.

Katalin Sturrock

The nicest, most helpful people. I can’t stand going to the dentist for the most part, but my experience here has made me look at dentist offices very differently.

Elina S.

This clinic is such a rip off. I am never going again, and won't recommend it to anyone. Services were fine, though I never did anything special besides regular two times a year cleaning and x rays (may be for the best, based on other people's reviews here). It is frustrating when you have to deal with "professionals" that misinform you on your insurance benefits to lure you into more expensive procedures, just to call you 6 months later to tell you your claim has been denied, misinforming you even more. I'm glad I haven't gone into the treatment plan recommended (with crown and filling) that same day I was the for the routine check up. After I received a phone call few days ago that my claim from last year has been denied and I actually owe the money, insurance administrator continued to deny responsibility, despite my having a document from the dates in question with her name on it.

That is especially heartbreaking to deal with all this now when people are struggling with the consequences of the pandemic. My entire family has been going to this clinic for several years, but now certainly have to find a better to place to go. So done with this....

Any recommendation for a good dentistry clinic in Charlotte?

P.S. Never had a chance to meet Dr. Pope, but I've heard he is a great doctor, so sad he has left.

Sue Ann Propst

I am a neurotic crazy person when I go to the dentist. I have extra sensitive nerves in my gums and no one ever listens to me. Dr. Drake listens to me and doesn’t make me feel like an idiot when I cry (epinephrine sends me into a panic attack if they’re not careful). I really appreciate the team’s patience with me.

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Gastonia Family Dentistry Hours

  • Monday 7 AM to 5 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 7 AM to 4 PM
  • Saturday
  • Sunday