Black Hills Pediatric Dentistry
Review of Black Hills Pediatric Dentistry
Black Hills Pediatric Dentistry:
Black Hills Pediatric Dentistry is a pediatric dental practice located in Rapid City, South Dakota. The practice specializes in providing dental care for children from infancy through adolescence. The office is open Monday through Friday and closed on weekends. The practice offers a range of services, including routine cleanings, fillings, extractions, and orthodontic evaluations. The staff is knowledgeable, friendly, and quick to get patients checked in and scheduled.
The practice has received mixed reviews from patients. Some patients have reported that the staff is very nice, knowledgeable, and efficient. Other patients have reported that they do not allow parents to go back with their children during appointments, which can be concerning for some parents. However, the staff is always great with the kids, and wait times are never long. The practice is known for being very accommodating to special needs children, and they take extra care to make sure that all patients are comfortable during their appointments.
Overall, Black Hills Pediatric Dentistry is a great option for parents looking for a pediatric dental practice in Rapid City. The staff is friendly, knowledgeable, and efficient, and they offer a range of services to meet the needs of their patients. While some parents may be concerned about not being allowed to go back with their children during appointments, the staff is always great with the kids and takes extra care to make sure that all patients are comfortable during their appointments.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Veronica Bearden
Took my 8 month old in for her first dentist visit today and it went great!! I don't remember who we saw off the top of my head but they explained everything very well and made my daughter and myself very comfortable with the visit overall!
Adam Madigan
Be prepared to wait in a noisy, anxiety inducing, waiting room. Parents are not allowed to sit in the back and help calm their children during routine operations. When my daughter begged for them to let me come and hold her hand or just be there with her while her cavity was filled, she said they made her feel bad for even asking. Also, their billing practices are asinine, be prepared to shell out what they see fit regardless of what your insurance covers. They would not let me leave until I paid a set percent of the bill which they made up. When I asked why it wasn't being covered by insurance, I was informed they charge the customer first then send it to insurance and will either cut you a check for overpayment or bill you the difference. Even after explaining that my insurance covers way more than the difference I was forced to pay and that I didn't bank locally and would be a pain to deposit their check they still wouldn't budge on their billing practice and will not just send a bill after (in case your wondering I have excellent credit and no prior issues with this company). To their credit some of the people they have working there were incredibly nice (only reason for second star), but if they handle personnel as arrogantly as their business practices I imagine there is a high turn around on their good employees.
Alyssa Dela Cruz
Great Staff and Dentists! They welcome you happily and are very knowledgeable in what they do. Great with kids and you can feel that they love what they do! Thank you Black Hills Pediatric Dentistry đ
SD Prepper
We loved this place up till they wanted to take him to the chair. I am sorry, but if me nor my wife can go with my kid then he isn't going. This world is full of sickos and I hope that there isn't any there. I am sure they do backgrounds, but not all sickos have a recorded. IF neither parent can go in what is a parent to think?
Brandi Kaitfors
Mixed up my appointment dates and they saw me right away and were great with my headstrong 14month old. Highly recommend, very welcoming staff and well maintained space.
Evangeline Poor Bear
I love how friendly the workers are. I also like that they explain everything to you and always make sure your questions are answered. My son enjoys going to the dentist.
Tori Jacobson
Super sweet staff! Answered all my questions! I think my kiddo is really going to enjoy being a patient here!
The kids Channel
Black Hills Pediatric Dentistry is Great! I take my four children here. They are able to get them in and out with no fuss!
S Csornok
BHPD is not in my insurance network so I have some higher out-of-pocket costs, but I don't mind at all because this place is more than worth it. Due to a combination of factors my son has needed extensive dental work and oral surgeries since he was 3. Yet he still loves going to the dentist! The staff there is amazing; they do so much to take the fear out of getting dental work done. And they're if is specially trained for pediatric dentistry; they're not just dentists who happen to work in a pediatric clinic.
Even 3 years later, they're still doing a great job with him. If you have that much of a problem with their "no parents" policy, here's a tip--Don't Go There.
Jane Dought
As pediatric dentists go, this place is the least considerate toward the parents, especially those NOT on medicaid. They charge more than any dentist Iâve ever been to, and as other reviewers have mentioned, they seem to often insist on putting caps on baby teeth which is extremely expensive for teeth that will fall out. I canât believe the strictness of their policy on kids coming back alone. If their goal is to prevent traumatic dental experience for children, then their policy is totally counterproductive. Theyâre pretty rotten to their employees and will fire them for no apparent reason. I strongly recommend to find another dentist. They try to exude an attitude of being âall about the childâ, but thatâs pretty far from the truth. Theyâre all about the money, with little to no consideration to the family or the child.