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4.7

200 reviews
Dentist

Review of University Family Dentistry

University Family Dentistry:

University Family Dentistry is a dental practice located in Gainesville, Florida. The primary category of the business is a dentist. The business is open from Monday to Friday from 8:00 am to 5:00 pm. The business is closed on Saturdays and Sundays. The business is located at 1310 NW 23rd Ave STE A, Gainesville, FL 32605. The business phone number is (352) 376-5661.

The business has received positive reviews from its customers. The customers have praised the staff for being friendly and professional. The office is always clean and has a calming decor. The staff is very accommodating and makes sure that the customers are comfortable during the procedures. The customers have praised the dentists for their gentle care and for explaining everything before delivering care. The hygienists are experienced and have a gentle touch. The business has an all-female practice, and the customers have appreciated the teamwork and courtesy of the staff.

The business has received some negative reviews from its customers as well. Some customers have faced issues with appointment scheduling and confirmation. However, the staff has been polite and helpful in such situations. The customers have appreciated the fact that the business still accommodated them for an exam even when their original appointment couldn't happen.

Overall, University Family Dentistry is a dental practice that has received positive reviews from its customers for its friendly and professional staff, gentle care, and accommodating nature. The business has an all-female practice and has a calming decor. The business has some areas of improvement, but the staff has been polite and helpful in such situations.

Amenities

  • Wheelchair accessible restroom

University Family Dentistry Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Alyson Larson

University Family Dentistry offers professional, great quality dental care. I’m not extremely fond of “going to the dentist,” but they make it easy and personable. Their facilities are beautiful and it’s always an easy, quick cleaning. They have great tech too.
They always explain their procedures, which I love, and offer many options for your needs (I steer clear of fluoride mostly).
The dentists, techs and front of the house are warm, professional and great at what they do. If you’re looking for a dentist, I would recommend this practice to anyone.

AznMikeD

My experience at this place was amazing so I decided to make them my primary dental care facility. The staff is extremely nice and they are taking COVID very seriously in terms of safety. Don’t let the old look of the building deter you since everything insidep is actually new and modern. The Dentists (One of them was doing clinicals) that worked on me were polite and didn’t mind answering all the random questions I had about their cool X-ray machines and equipment they used. They were also very gentle and didn’t just treat your mouth like a punching bag like some places do.
They take MetLife Preventive PPO and do all the work for you in terms of submitting all the paperwork. I had an examination done for two molars that involved two different type of X-Rays and tests The dentist has to do and I didn’t have to pay a dime out of pocket.
Highly Recommend Them!

Geoff Combs

The dentists and hygienists here are friendly and professional. They kept my anxiety down after having been away from a dentist for too long, and I highly recommend their services.

D B

First visit was good. Procedures explained and attention given to my issue, which was a tooth that I thought I had fractured from biting down on food. Suspensions were correct after a thorough exam that included all manner of X-rays, scans, and panoramic photos. Staff was not hesitant in setting up next appointment to get my tooth fixed in addition to a general cleaning that was due.

Update: 5/4/2022

So far this dentist has been a good experience.

slbee. asmr

The best dentist in GNV! Always enjoy my visits. They are prompt and definitely care about patient wellbeing. Staff are always friendly and Dr. Diaz is amazing! Definitely recommend.

Sarah Wilson

Very pleasant staff. Great hygienists. Dentist is friendly and knowledgeable.

Kimberly Noble

I would not recommend this place to my enemy I made an appointment over a month ago and when I got to my appointment they said that they had been trying to reach me to reschedule but I never received a call nor a voicemail. Then I'm waiting to see what they can do and they come back with they don't try take my insurance after I gave them ALL MY INSURANCE INFO when I made the appointment this all the day before my son's funeral

Noreen Baker

I had a crown repaired. They were on time and finished in a reasonable amount of time (1.5 hours)
The dentist and hygienist were both friendly and tried to keep the procedure as painless as possible. They explained everything that they were doing step by step so no surprises. I highly recommend them.

Linda Filer

I am a new patient here. My experience with them was indeed delightful. They addressed my concerns with courtesy and answered any questions I had efficiently. I am happy to say I have found my new dental office to continue my oral hygiene with! Great staff....very friendly and make you feel welcome.

Daniella Galarsa

Okay they were nice and everything. But I feel like I was robbed by these people. I said I was interested in getting an oral cancer screening, they told me they don't accept my insurance but they do offer a cleaning and a screening for $79 I said great 👍 they scheduled me for January 2022 but I said I had some concerns I wanted to be seen before then, so she asked if I wanted to come in to address my concerns first and come back for the cleaning later, I said yes. They took x-rays of my teeth and briefly discussed my concerns, they said my appointment was called a "limited exam". I thought since they do the cleaning and screening for $79 it can't possibly be much. I was charged $330. Three hundred and thirty dollars, nothing done to my teeth. Then they said I could schedule a "complete exam" that would only be $90. I don't understand how a complete exam would cost only $90 while my "limited exam" appointment cost $330.

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