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4.7

200 reviews
Dentist

Review of University Family Dentistry

University Family Dentistry:

University Family Dentistry is a dental practice located in Gainesville, Florida. The primary category of the business is a dentist. The business is open from Monday to Friday from 8:00 am to 5:00 pm. The business is closed on Saturdays and Sundays. The business is located at 1310 NW 23rd Ave STE A, Gainesville, FL 32605. The business phone number is (352) 376-5661.

The business has received positive reviews from its customers. The customers have praised the staff for being friendly and professional. The office is always clean and has a calming decor. The staff is very accommodating and makes sure that the customers are comfortable during the procedures. The customers have praised the dentists for their gentle care and for explaining everything before delivering care. The hygienists are experienced and have a gentle touch. The business has an all-female practice, and the customers have appreciated the teamwork and courtesy of the staff.

The business has received some negative reviews from its customers as well. Some customers have faced issues with appointment scheduling and confirmation. However, the staff has been polite and helpful in such situations. The customers have appreciated the fact that the business still accommodated them for an exam even when their original appointment couldn't happen.

Overall, University Family Dentistry is a dental practice that has received positive reviews from its customers for its friendly and professional staff, gentle care, and accommodating nature. The business has an all-female practice and has a calming decor. The business has some areas of improvement, but the staff has been polite and helpful in such situations.

Amenities

  • Wheelchair accessible restroom

University Family Dentistry Reviews - 200

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
miguel gosalbez

New patient with this group and have to say although no ones likes going to the dentist, this was a pleasure. Wonderful staff, very polite. Jessica was my hygienist and not only did she do a very thorough and fantastic job of performing xrays, assessing my gums, and cleaning my teeth but also explained every important finding and its meaning along the way to make sure I fully understood my own dental health. Dr Diaz was also very professional and completed my dental evaluation. Overall very impressed and pleased with my experience, I highly recommend this practice for anyone needing dental care!

Marissa Mosunich

Great work by the whole team! They communicated through the process and were quick. Very professional and efficient. Highly recommend!

Kari Hurst

I love this dentist office. Dr. Diaz is so kind and explains every step thoroughly to me. She also allows me breaks, sometimes a few, for my weak jaw. They were also able to fit me in for an Invisalign scan today. I’ve moved over an hour away but I will continue to travel back to Gainesville specifically for this dentist. The office staff and hygienist are also so wonderful.

AJ Johnson

I’ve been a patient here for years! Everyone’s so nice and welcoming. Dr Dickens is amazing and Jessica takes wonderful care of me (my teeth!). I’ve had a bit of oral trauma and they make sure that everything is fine during each visit.

Liliana Madys

The staff is very thorow, knowledgeable, communicative, and professional. They involve you in their concerns and make sure you are comfortable and understand your teeth. The prices here are very affordable for patients who don't have insurance. This office is very honest and fair. I have been to other dental clinics where the office is not honest and wants as much as your money as possible. However, University Family Dentistry, is not one of those places. They also have updated technology, which gives them a very accurate perspective on what's going on with your mouth, so they can treat things properly.

Tori Moore

Just on my first appointment I received more care and kindness than I have in the past 2 years at my previous dentist. Everyone was very kind and understanding. I'm excited to be a patient here.

christina reyes

Dr Dickens and all the staff at University Family Dentistry are the absolute best. The front desk staff are always so efficient and pleasant and willing to bend over backwards to help fit you into a time slot that works with your schedule. All the dental assistants and hygienists are so gentle and professional and explain everything they do before they do it and why. Dr Dickens is so gentle, knowledgeable, and thorough. She makes sure she does the best job and leaves you with the best outcome. And I can tell they have extra procedures in place to keep the staff and patients from contracting COVID. That makes me feel very good. I’m so very happy I found this place.

Troy Weindorf

Always a great experience. From the appointment reminders that are engaging, but not annoying, to the incredible personalized service I get from my hygienist and dentist, I couldn't imagine going anywhere else for my check ups. Jessica, my hygienist, is so knowledgeable and always provides top notch service. She remembers things we've talked about in the past and carries just the right amount of conversation while you're getting your teeth cleaned. The doctors are equally personable and professional. The office and examination rooms are spotless and thoroughly cleaned after every patient. This place is a no-brainer. I just wish I wore my nightguard more often, so they didn't have to remind me every visit.

Nikita

Incredibly friendly staff, very helpful and informative. I love all the details everyone gives when it comes to what they're physically doing, my dental plan, and payment information. Terrific place. Dr. Dickens genuinely seems to care and is very comforting and welcoming. Can't say enough how friendly everyone is. I'll be sad to change dentists when I move

Rachel Hilgenberg

The staff is incredible. Always professional and courteous. They go out of their way to make you feel special. And I love my dentist. She is so sweet and does an amazing job. She always makes sure I’m comfortable and explains everything. I won’t go anywhere else!!
A few years later and my opinion hasn’t changed. This practice is awesome!!!

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