University Family Dentistry
Review of University Family Dentistry
University Family Dentistry:
University Family Dentistry is a dental practice located in Gainesville, Florida. The primary category of the business is a dentist. The business is open from Monday to Friday from 8:00 am to 5:00 pm. The business is closed on Saturdays and Sundays. The business is located at 1310 NW 23rd Ave STE A, Gainesville, FL 32605. The business phone number is (352) 376-5661.
The business has received positive reviews from its customers. The customers have praised the staff for being friendly and professional. The office is always clean and has a calming decor. The staff is very accommodating and makes sure that the customers are comfortable during the procedures. The customers have praised the dentists for their gentle care and for explaining everything before delivering care. The hygienists are experienced and have a gentle touch. The business has an all-female practice, and the customers have appreciated the teamwork and courtesy of the staff.
The business has received some negative reviews from its customers as well. Some customers have faced issues with appointment scheduling and confirmation. However, the staff has been polite and helpful in such situations. The customers have appreciated the fact that the business still accommodated them for an exam even when their original appointment couldn't happen.
Overall, University Family Dentistry is a dental practice that has received positive reviews from its customers for its friendly and professional staff, gentle care, and accommodating nature. The business has an all-female practice and has a calming decor. The business has some areas of improvement, but the staff has been polite and helpful in such situations.
Amenities
- Wheelchair accessible restroom
Diana Leon
Dr. Diaz and her team are excellent! Dr. Diaz is knowledgeable and aware of your pain tolerance—so even the slightest wince and she’ll ask you how you’re doing. She is also practical and accommodating, so if you’re honest about your situation, she will give you the best dental care and treatment plan.
Amber Larkin
Dr. Dickens, my hygienist Jessica, and the whole Univ. Family Dentistry Team offer incredible service. I always feel cared for as a person first. I get my questions answered in a way that I can really understand. I would definitely recommend this office!
Cody M
Great care all around from University family dentistry. Both the support staff and dentists bring a wealth of experience and terrific dedication to duty for the patients they serve. Additionally, they are clearly exercising appropriate caution to protect staff and patients during this pandemic.
noemi pabon
The best dentist in town, Dr. Dickens!. The best Dental Hygienist in town, Monica!
Personal, friendly and understanding compassionate treatment, very knowledgeable, the modern equipment, the new facilities are very elegant! But most of all, the respect and quality of service. I love University Family Denristry.
Noel Keyzer
Dr Diaz is absolutely amazing. The office is stunning and pristine. The whole staff was very friendly and comforting. I am so happy Dr. Diaz was able to fix my tooth in such a quick and relaxing way. I would definitely recommend this office to anyone seeking high quality dental care. Thank you Dr Diaz and team!
Dalton Witt
Dr. Dickens is the best. I've had her replace several amalgam fillings. Each time has been a wonderful experience. The office is very busy but not in a slow way, people are moving, communicating and the whole organization is humming like a well oiled machine. They even have secret service ear pieces that every employee is plugged into so they can all talk to each other at the push of a button. Honestly the only con I can think about is that the parking lot is too small. Thanks again Dr. Dickens! (Her name is even fun to say with an English accent)
Dawn Patterson
I made an appointment 6 weeks ago and told them I was having pain and had several issues that needed to be taken care of. The day before my appointment it was confirmed via phone call with their office. The day of the appointment, 1 hour before an afternoon appoint I was left a voicemail that they needed to reschedule my appointment. I returned their call and reminded them that I had dental pain and took the afternoon off for the appointment and really needed them to keep the appointment. They would not do anything for me and left me in pain with no options but to reschedule the appointment. Not professional behavior!
Marie Thomas
Very clean place, staff friendly and knowledgeable. Doctors very nice. I was very comfortable for my first visit. I had no prior experience with them nor a recommendation but I am glad to be a patient and looking forward to GREAT results.
penny niemann
Friendly, professional staff. I haven't been to the dentist in a while and they made me feel at ease. They explained everything and even the pricing. They found the reason I was having pain and I'm on my way to being pain free! Convenient location for me!
Erica Pacheco
This office is the best!! Dr Sabrina Diaz and her staff go above and beyond to make myself and my family always feel comfortable. I called with a broken tooth and they got me in right away, were able to do the work and get me out of pain the same day and even stayed late to make sure I got the best care and wasn’t rushed out!! I’m always nervous about trusting anyone in my mouth, but they kept me comfortable the entire time. They were honest and gave me options on my care, so I didn’t feel pressured, and were honest about cost up front. No surprise bills. Brandy the assistant was cheerful and kind, and worked seamlessly with Dr Diaz. I couldn’t be happier with this team!! Go see Dr Diaz, she’s the best!!!