Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care Services
Aspen Dental is a dental care center located at 220 West Washington Street, East Peoria, Illinois. It offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The clinic is open from Monday to Friday, with extended hours on Mondays from 9:00 AM to 7:00 PM. It is closed on weekends.
The clinic has a team of experienced and friendly dentists who are committed to providing high-quality dental care services to their patients. They use state-of-the-art equipment and techniques to ensure that their patients receive the best possible care. The clinic also has a team of caring and knowledgeable staff who are always ready to assist patients with their dental needs.
While Aspen Dental has received mixed reviews from customers, it is important to note that every patient's experience is unique. Some customers have praised the clinic for its friendly staff, affordable prices, and quality services. Others, however, have expressed dissatisfaction with the clinic's billing practices, appointment scheduling, and customer service.
If you are looking for a dental care center that offers comprehensive dental services, Aspen Dental is worth considering. Its team of experienced dentists and staff are committed to providing high-quality dental care services to their patients. However, it is advisable to do your research and read customer reviews before making an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Mary Carlson
The waiting time was within 10 minutes. During the initial evaluation I was treated with respect and accommodation was made to help me with walking and my hard of hearing difficulties. All of the procedures were explained in detail. At the end, a financial information was explained and I was left to choose the amount of dental work I needed without pressure .
K B
Do not go here! I took my photographs after they tried to scam me out of getting work on my gums that wasn't needed. I spoke to my previous dentist from where i lived before and now my new dentist who cautioned me to stay away from these companies since they work on a quota system. My new dentist said my teeth are fine and no bone lose vs some early bone loss at aspen which would require 300 to get cleaned professionally. Watch the pbs special on Aspen dental, thats all you need to know.
C B
It is just the first visit but my first was very, very good! Everyone was friendly, quick but informative. They gave me plenty of time to ask questions. The Dentist explained the upcoming procedures and options thoroughly as well the office manager. Location is great also.
Tricia utsinger
I didn’t really like my experience this last time. The dental hygienist I felt was very disrespectful. I understand that she was training somebody but I also don’t agree that she should talk about me in front of me like I’m not there I’m talking aboutHow much it it’s gonna cost and then it’s going to be thousands of dollars making me want to just get up and walk out of the place.
Kranthi Kumar Eligeti
Could not be more disappointed today, did not do my appointment today after they made me change my dental office in my insurance, and made me wait after arriving there and wanted me to come some other day. Receptionist there had the coldest response of all. Need to be more friendly and helpful. It was only needed as a formality for kid's kindergarten admission.
Chip Windsor
I made an appointment on Monday for Wednesday and I was told, when I showed up, that the appointment was canceled and refilled because I didn't confirm the appointment through email the day before. Seriously. That happened. I made the phone call, I said I'd be there, and I got turned away. That's awful business... just simply awful.
HEATHER BANCROFT
Started off pretty well. The receptionist was very friendly and helpful. Once I went in the back it started to go down from there. The tech woman was very rough! While getting x-rays she was shoving the films in my mouth and down my throat. I had several cuts on my gums from her. I sat in the chair and the hygienist Jenny was very nice, explained everything and taljed to me like a human being. Then the dentist came in. Not a word was spoken to me at all! The dentist and the tech talked to each other like I was not in the room. I didn't even get a hello I am Dr. So and so. Then you get shuffled to the office manager Jason who was nice. I was quoted the most expensive quote yet. Rediculous! I felt like cattle being shuffled from one place to another. The tech was abrasive and painful! I would never recommend this place to my worst enemy!! Stay away!!!!
Angela Dunagan
My 18 yr old son went in for what was supposed to be cleaning appointment only did xrays. I was not told we would have to schedule cleaning separate. (He’s on Christmas break from college). Found out he needed filling so scheduled that appointment as well. He went by himself and had to reschedule because they wanted what they estimated to be due after insurance which of course a college student doesn’t have. (I was at work). Then when he went to reschedule for later on in week so I could give him money to go back (although I am not too thrilled on paying what they estimate will be left, I think if they don’t know exact amount they should bill me after my insurance pays ) they told him he couldn’t get a filling until March! When he will be at college, which they knew! Needless to say we will be getting filling and all future work done elsewhere.
Jessica Pusey
The staff are amazing and friendly. The doctor was incredible. They got me all fixed up the same day!! It didn't take hours of waiting, I love this dentist and I highly recommend them!!!
Virginia Nisbet
Watch your billing statements! Tried to double bill and send to collections. When you call the office to show where they messed up you cannot talk to a live person. Been going on for over 8 months trying to get my account cleared up due to their mistakes. It wasn't until I got the IL State Attorney involved that things finally happened. I do not recommend this company at all!