Review of Aspen Dental
Aspen Dental: Providing Comprehensive Dental Care Services
Aspen Dental is a dental care center located at 220 West Washington Street, East Peoria, Illinois. It offers a wide range of dental services, including cosmetic dentistry, denture care, emergency dental services, pediatric dentistry, and general dentistry. The clinic is open from Monday to Friday, with extended hours on Mondays from 9:00 AM to 7:00 PM. It is closed on weekends.
The clinic has a team of experienced and friendly dentists who are committed to providing high-quality dental care services to their patients. They use state-of-the-art equipment and techniques to ensure that their patients receive the best possible care. The clinic also has a team of caring and knowledgeable staff who are always ready to assist patients with their dental needs.
While Aspen Dental has received mixed reviews from customers, it is important to note that every patient's experience is unique. Some customers have praised the clinic for its friendly staff, affordable prices, and quality services. Others, however, have expressed dissatisfaction with the clinic's billing practices, appointment scheduling, and customer service.
If you are looking for a dental care center that offers comprehensive dental services, Aspen Dental is worth considering. Its team of experienced dentists and staff are committed to providing high-quality dental care services to their patients. However, it is advisable to do your research and read customer reviews before making an appointment.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible restroom
Dina Pettit
Got an appointment pretty quickly. Friendly and professional staff. The visit went smoothly without much wait time.
Larilyn Hill
I went in today and it was the best dentist appointment in my 20+ years. This was my 3rd time going into Aspen Dental and I didn’t leave a review before this visit. The receptionist was so nice and friendly and so was the technician. But the best part was the dental hygienist, Kyle, who was so understanding to my sensitivity and anxiety associated with being at the dentist office. The team was so wonderful I had to leave a 5 star review. Thanks y’all for a great experience and I’m actually happy to come back!
Tia Manion
I made an appointment for my daughter for her kindergarten dental exam. She was super nervous as she hasn’t been to a dentist in 3 years due to us moving a lot. She wouldn’t stand still for the X-rays which the dentist said to just skip them and not force her. Then we waited in the exam room for about an hour just for the same dentist to come in and ask my daughter questions about herself that she wouldn’t answer, again cause she was nervous. She also called my daughter a baby because she wouldn’t talk to her. This dentist told me that she didn’t have time to do her exam today since she wasn’t being corporative, even though she didn’t even try to look at her teeth, she was just going off of her not answering questions. My daughter is also very shy when it comes to strangers so of course she’s not gonna answer those questions. I felt this place was very unprofessional. It was a waste of my time to sit there for an hour just to be told that she can’t get her exam done all because she wouldn’t talk to the dentist.
Chase Draper
Zero stars. This place is trash.
I broke a tooth on Saturday called to schedule something they said it would be 2 weeks out before they could see me but that I could walk-in to the east peoria location monday morning and see someone.
I show up at the time it says they open and not a soul is there I was 15 mins no one shows up I leave and come back 2 hours later and still no one there sign on the front door list there hours for Monday says there open. But no one is there I call them and they say that the location is only open Tuesday and Thursday smfh
Kelsea Ibbotson
I was a new patient that has a broken tooth and needs it extracted they managed to work me into their schedule. The staff was friendly and knowledgeable. I was pleased with the amount of care and concern displayed. The dental hygienist was very friendly and compassionate. My only complaint would be if they say it'll be about 3 hrs from wait time until your finished it's actually about 4.5 hrs. While I hadn't planned on spending my whole day there at least I was able to discuss my issues and see about having my tooth pulled.
Emily Fisher
One of the best experiences I have ever had at the dentist!! Everyone was kind and welcoming as well as friendly and knowledgeable. They made me feel so comfortable and relaxed from the time I walked in until the time I walked out. I also appreciated that they took their time during the consulation and cleaning as well. Great Job to everyone!
Lisa Wagner
I broke a tooth yesterday and made an appointment and was seen in less than 24 hours. I went to the office located in East Peoria and everyone I interacted with were all excellent in service and care. But I have to give a shout out to my man Kyle! THE ABSOLUTE BEST dental hygienist I have ever encountered. He was extremely professional while still being down to earth and made my time at the dentist the best part of my day. Not only did he explain everything before but also gave me some detailed information on how to be proactive in getting my healthy teeth back. Thank you Kyle! I will definitely be telling anyone who asks for a dentist to go to Aspen in EP!
C S
Tried calling office with questions and Everytime I tried to ask the guy that answered the phone kept cutting me off. That's very rude when I called with a dental emergency. Will never go here or refer someone
Debbie Waddell
Dr. Gonzales, Emily, Jenny, and Kyle at the East Peoria office made it a pleasant experience today getting dental work and cleaning done. There isn’t any feeling of rushing or stress and they all are thoughtful and kind concerning how you are feeling during the treatment. I can even say I have fun while I’m there because they all have a good sense of humor and I laugh a lot😂. I appreciate that the Dr. explains everything so well before he does it and that I am able to ask any of the staff questions without feeling like it’s a bother to them. It’s also makes for a pleasant atmosphere that they get along well together and work as a team! Thanks to each of them!!
david pohlman
Went to East Peoria Aspen Dental today. The staff and Doctor were very professional and friendly. Was very satisfied. I really like Dr. Gonzales and the entire team at east Peoria are great and friendly. I am 74 years old so I have seen a lot of dentist, I have only had one other dentist as good as Dr. Gonzales and his assistant. Great to work with such a great team.