Riverpoint Family, Cosmetic and Implant Dentistry

Very kind staff and knowledge. The hygienist Ciara was the best, so kind and also knowledgeable, she explained every thing she was doing asking if I had any questions! Overall a great experience! I highly recommend Riverpoint Family Dentistry! :-)

Experience and explanations of everything that needs to be done was explained in detail and with care and understanding of my needs

Riverpoint Dental is the best dental practice I've ever seen. Everyone is lovely and professional. The best customer service I've ever seen. I just got home from dealing with a crown. Dr. Newsome is very professional, nice, comforting and efficient. Before I knew it, the crown work was completed and I was sent home. The dental professional who worked with Dr. Newsome, Christina, is very patient and nice. She listens and cares about patients. In case you are looking for a dental practice where you feel safe, secure and comfortable, Riverpoint Dental is the place for you. By the by, they go the extra mile in the war against COVID-19. Their measures to keep their practice safe from virus spread are ideal.

My husband and I have been going to Riverpoint for 4 years and have been pleased with our care. From the front office help, to the hygienist, to the dental assistant, to the dentist, everyone is friendly yet professional and very eager to make your visit as comfortable as possible.

My experiences with this dental practice have been nothing but positive. I had my first crown done at this office, and I was very nervous. There was nothing to be nervous about. Everything went smoothly, and Dr. David was very thorough in making sure I got a good fit! Everyone is extremely friendly and professional.

"Melissa was the hygienist and she was awesome! She explained everything and was very patient with me.Dr. B was great explained all the work that I needed to do answered all my questions!" Thank you again!

Awesome experience. Very friendly and professional. I highly recommend!!

I scheduled an appointment for my wisdom teeth. Had to reschedule because they scheduled me for an incorrect cleaning.
I calledfor my screening before my next appointment. The lady informed me that the last lady I talked to never scheduled it.

So whatever, I rescheduled. I come in, my phone wasn't paid so I didn't do the screening. So the Front desk Manger lady says she can ask the dentist if he'll still see me. Keep in mind the the lady looked so disappointed to see me show up for my appointment from the start. She continues to argue that they made multiple calls and sent emails. I don't want to argue I said I'll wait to see what the dentist says no problem. Another lady walks in after me The manger lady asks if she did her screening on the phone. The older customer says no. The manager gives her a paper to fill out instantly and treats her with kindness. She then brings me one a few moments after.
Here I was nervous thinking they were gonna pull my wisdoms out. Instead they took an x-ray and sent me on my way. Talking to the dentist I thought we agreed that I was gonna come back and he was gonna pull one or two. I told him I perfered one at a time. He sarcastically replied with "Well no one's ever starved to death from getting their wisdom teeth pulled." Well I prefer one at a time I know the dentist prefers a bigger check.

I got in my car realizing I didn't know when to come back for my appointment so I go inside to ask. The manager lady says she gave me a referral to a surgeon I explained I don't want that, that I'd like to schedule an appointment with them instead. She repeatedly tells me that they sent me to a surgeon instead for all 4 wisdom. I said I just need the 1 out. She says "Well we refered you to a surgeon" I said I don't want that for the 4th time. Her tone got louder and louder. She said " I can confirm with the dentist" the dentist hears her getting frustrated and comes out asks what's going on. I explain I'd like to get my wisdoms pulled by him. He cuts me off during my sentence and says "I don't care what you want.., I just can't put you to sleep" I told him I never asked to be put to sleep that I wanted to schedule with him. He told the desk lady to schedule an appointment. As she schedules the next date she continues to act rude about the time and date. Still in shock and furious that the dentist just told me "I don't care what you want"
So I said " Ya know what. Just cancel it, You're all so rude" she asks what she can do better ? I told her she had a bad energy and instead of explaining the situation she repeated the same sentence to me over and over as if I was deaf. No respect.

She's acted like this previous visits. God bless her soul cause she's clearly not satisfied with life. And The Green eyed charming dentist isn't so charming if he doesn't get it his way., Be aware of that.

I'm a respectful young man of the age 21, to be treated this way by people who've been adults longer than I have was ridiculous and so upsetting. I was so infuriated.

Lorena (Short haired girl) seems to be the only GENUINE kind soul there but unfortunately she wasn't the one to help me today. I don't understand how someone so sweet can work next to someone so wicked.

Your staff is NOT professional and caring. However they are excellent at acting fake.
Your manger lady has been rude many times. And your dentist literally told me word for word "I don't care what you want" after rudely inturpting my sentence. This review is for the PEOPLE, not for you to believe me. Take another look at this review, you really think I'd waste my time writing all of this if it wasn't such a bad experience?

I tried calling back. But if you're calling for me to remove this review don't bother. I won't be stepping foot back in that place. All smiles but not of them are genuine. Except Lorena.

I was told my mom can't go in with me due to covid. Yet an old couple walks out together when only the husband was being treated.

Why is your manger lady only nice to the ones she decides to be nice to? I did nothing wrong but show up on time.

I went in for a cleaning and took my 2 year old daughter. The staff were great in getting her to cooperate and when It was time for my cleaning one of the staff kept her happy and entertained. She did not want to leave the office when we were finished.. They have great convenient hours of operation so I do not have to miss any work and can stop on my way home. I was also able to be scheduled for a filling for less than a week out. they really work around the patient's schedule. Very pleasant experience and very nice professional staff.

I appreciated Hannah's cleaning and nice attitude. Also, Dr. Boyd was as competent as ever. I will get Sensodyne toothpaste to help with my sensitive gums and teeth. I trust Riverpoint Dental with all of my dental needs.