Aspen Dental

They where very friendly and helpful. They did a great job. They was able to get me and help me out. Was reasonable to considering I didn't have dental ins. at the time. Dr. Moore was very good and took good care of me. He was able to get my tooth out the same day and stop my pain. Hands down he was really great. Thank you all from the front desk to the nurse to the doctor. Great job and will be back.

Amazing !!! Everyone was so polite helpful and would explain everything they were doing .made sure I understand everything that they told me . Very pleasant visit and will recommend to my family and friends .

Very irritated by their lack of communication and poor customer service skills. They don’t answer their phones and don’t communicate expected wait times. I walked out before being seen and will tell everyone avoid this place at all costs!!!!!

This is the worst dentist I’ve ever been to. They are very unprofessional and lack good customer service skills. They have canceled many of my appointments due to them being understaffed or not having a dentist. They don’t seem to be able to keep a dentist at that. I have been scheduling appointments for months now to get my partials readjusted. They haven’t stayed in my mouth since the day I got them, and I continue to try and get them fixed and they won’t do it they keep canceling. I have also tried getting an appointment for a tooth that has been bothering me really bad, and every appointment I make they cancel. They have canceled the day of the appointment even after confirming the appointment many times. They are a very flaky business and I wouldn’t recommend going. Don’t waste your time!

They're okay. I mean, the nurses and hygienist are amazing but 3 shots into 10 for numbing HALF my mouth I was in tears because the numbing shots hurt and by the end of all shots I was shaking. That was even after numbing gel. Then when I told the dentist I could feel the numbing gel and saliva in back of throat while laying back he wouldn't give me the suctioning tool and told me "it won't bother you, it is harmless, it just curbs your appetite" so he's unprofessional. They're super pushy, add $140 toothbrushes without asking, and don't listen when you say you already have enough appointments booked and don't know schedule. They're expensive too.Updated to say it is ridiculous how they handle appointments. They charge for stuff you haven't had done yet and rescheduling and canceling is done with answering machine so you never speak to anyone unless you go in there.

Aspen Dental, in Amarillo, Tx, is the place to get any of your Dental work done. The staff are very friendly and professional. The Office Manager is very knowledgeable, friendly and professional. I highly recommend them.

Unless you want to pay another dentist/surgeon to fix their mistakes just save yourself the trouble and go somewhere else. A tooth I paid to have removed, never was, was told it wasn't a concern even though it was broken and had a massive cavity. Anyways, ended up getting an abscess go figure and when I called to again confront them about the fact it was never pulled and I needed it gone, a customer who came in after my call was placed was more important, to find out that I'll have to pay again for that tooth to be removed as well as another visit. So I go to another dentist who realizes quickly that my infection is on the brink of becoming septic and got me on hardcore antibiotics immediately and scheduled me an emergency surgery/drainage to remove the infection that had aspen just removed the first time I wouldn't have almost died and been out of work for two weeks and had an extra almost 5k down the drain. Will never, ever do business with them, and I will use my story to warn people against them. And as no surprise to the surgeons and staff where I ended up, I was another botched patient they had to clean up as I wasn't their first aspen fix and I won't be their last.... just don't.

I was very happy with my care today. The receptionist was friendly and helpful. The x-ray tech was professional and caring. Kelsey was patient with me especially since there was so many x-ray shot’s to do which I was unaware of. The dental hygienist Joslyn was professional and very helpful. She explained my situation and showed me my x-rays to explain what she was talking about. The Doctor/Dentist was also professional and went through all of my x-rays. And the office manager was very thorough and helpful.

I would have liked to give a good review but first impressions are key. My son had a appointment at 4:15, showed up on time, sat there until 5:45pm and still was not seen, the polite and professional thing to do would have been to apologize about being behind and reschedule him. He had to inquire on the delay and then was told it would be almost 2 weeks later before he could be seen. This wasted our time and he could have seen another dentist in the mean time while waiting for this appointment. He was having tooth pain, very unprofessional.

I absolutely love all the staff and the Dr!! Everyone was very Patient with me and all my questions, very understanding of my feelings!! Genuine great people, made me feel very welcomed and comfortable, and my son as well.. Happy to have a group of wonderful people who are willing to help me get my smile back!!