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Review of The Dental Ark

The Dental Ark: A Pediatric Dentist with a Caring Touch

The Dental Ark is a pediatric dentist in El Paso, Texas, that provides dental care for children of all ages. The clinic also offers cosmetic dentistry, orthodontics, and general dentistry services. The Dental Ark is a welcoming and child-friendly environment that makes dental visits a positive experience for children.

The Dental Ark's team of dental professionals is dedicated to providing quality dental care to children. The clinic's staff is friendly, knowledgeable, and caring, and they work hard to make sure that children feel comfortable and safe during their dental visits. The clinic's dentists are experienced in working with children and are skilled in providing a range of dental services, including dental cleanings, fillings, extractions, and more.

The Dental Ark's office is equipped with state-of-the-art dental technology, which allows the clinic to provide the highest quality dental care to children. The clinic's dental equipment is designed to be child-friendly, and the clinic's staff is trained to use the equipment in a way that is gentle and non-threatening to children.

The Dental Ark is open Monday through Friday, with early morning and evening hours available to accommodate busy schedules. The clinic is closed on weekends. The clinic's location is convenient and easy to find, and there is ample parking available.

If you are looking for a pediatric dentist in El Paso, Texas, that provides quality dental care for children, look no further than The Dental Ark. The clinic's caring and experienced staff, child-friendly environment, and state-of-the-art dental technology make it an excellent choice for families in the area.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

The Dental Ark Reviews - 200

4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Edith Hernandez

Edith Hernandez

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Professional Caring Efficient

Been taking my son there since he started teething, he's 12 years old now.. Everyone has always been so kind and caring. Doctors and assistants always so professional, very considerate and always made my son feel at ease. My son never complains about going to the dentist. He gets treated good and no need for facility to entertain him with anything. Meaning, everyone is super efficient so we're always in and out.

Prince

Prince

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Rude Staff Computer Check-in Issues Poor Hygiene

The girls in front are most of they time, rude!! I hate the computer check in system that they have . half the time the computers don't even work. I find it funny that they insist you wear a mask wether it not your a client YET they never wipe down the computers! Their so worried about germs yet there is germs all over the mouse !! I can't wait till may kid is done with her braces their. I guess on a good note her braces did very well for her.

Adriana Casado

Adriana Casado

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Helpful Staff Understanding Patient Care

Dentist and staff were absolutely helpful and understanding. They took their time explaining my son with special needs step-by-step what will they will be doing. They were very patient and caring throughout the process with my son.

Karrie Cardenas

Karrie Cardenas

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Service Unprofessional Behavior Broken Equipment

Both my sons have been coming here for since they were babies. My oldest is 16 and my younger one is 8. This was the first time in all our years coming here that I felt uncomfortable with the process. The wait was longer than usual which didnโ€™t bother me because I took them out from school for the day. Once we got to the back the young lady who I never saw before was very nice seemed very knowledgeable. It got hectic when the older lady who I have seen before and who has seen my sons. She seemed like she was rushing the other young lady. The appt got messy. They didnโ€™t even check my sons BP I had to bring that up. My oldestโ€™s BP goes up at the dentist. The older lady starts working on my younger son. Seems like she is rushing and pulls the table too hard and the suction breaks off. She asked the younger lady to help fix it but it couldnโ€™t be fixed. A gentleman comes in who Iโ€™m familiar with and the older lady tells him it is broken which makes the chair out of service. He asked how did it break and the older lady did everything but tell the truth the SHE broke it. I felt so bad for the young girl cause I know she felt like the other lady was trying to make it seem like they both did it but she did it by herself. The older lady just seemed like she was over the day when if she just left the young lady to do her job our appt would have been better and I wouldnโ€™t be writing this. Letโ€™s hope we have a better experience next time like we usually do.

Selina Cabrales

Best experience. Everyone is so friendly and they made my son very comfortable!!

Mariel

Mariel

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Attentive Staff Friendly Doctors Comforting Environment

I like that they meet our needs. I was very anxious about my sons treatment and he started feeling nauseous. One of the staff members (forgot her name) was so kind and took him to walk around the facility I also loved that they let me see through the glass window as my son was being treated. Staff is courteous, friendly and attentive. Drs. Are always nice too!

a r

a r

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Long Wait Time Unprofessional Staff Poor Service

My son had an appointment at 8:30am. They forgot about him, I asked the front desk. They didnโ€™t call him to the back until 10am. He Didnโ€™t get seen until 10:30am. The staff and the doctor in a hurry, a hygienist didn't even see him to do his cleaning. The dentist examined him, did a hard floss put florid and said no cavities and send us on our way. I have been bringing my kids here since they opened. NEVER have I experienced so many patients there at one time ,their staff was so far behind and unprofessional and not knowing whatโ€™s going on. Or will to give a proper explanation.

Christina Taylor

My son was an Ortho patient with Dr. Casavantes and I am very happy with the end result. My sonโ€™s teeth look amazing!

Jenny Sigala

Love bringing my kids here! The staff is so patient. Great customer service!

Patricia Beltran

Patricia Beltran

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Efficient Staff Experienced Dentist Clear Explanations Comfortable for Kids

Courteous and efficient staff, short wait time, highly experienced dentist and orthodontist, excellent communications, and very clear explanations. My 6-year old was very comfortable and was not fearful or anxious.

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