The Dental Ark

Great first experience! We are active duty military and grateful we found such a friendly, organized, and clean environment. Dr. Steinle was exceptional. Very knowledgeable and precise.

I recommend this place all three of my kiddos go here very happy and delighted with staff. Any issues or concerns always get handled in a timely manner.

Calm atmosphere,I love the staff and how they were ready for all my questions, I'm happy I chose the Dental Ark for my sons dental check-ups.
Update: I really like how they are taking the proper precautions during this coronavirus pandemic.

The Dental Ark is a wonderful dentist for our children. We have had amazing service at each visit. The staff and Drs make my children so comfortable they actually look forward to each appointment. I've never experienced any problem there, and especially nothing as described in the rash of 1-star reviews recently left... they seem suspect to me.

I've been coming to the Dental Ark for 9 years, their treatment of the children have always been the same Wonderful but in the past the waiting time was horrible and they did lose my business for a while but I could not find another dentist that was as good with my children as they were so I decided to give them another try and thank God they realize they needed to work on the wait time. Just recently three of my children went in for their check up appointment it was at 3:30 we were out of the dentist office at 4:45. In the past the hour and 15 minutes would have been how long we would have wait just to see the dentist. Dental Ark you're doing a great job keep it up the wait time is what kills us parents and you figured it out and changed thank you.

I have 3 children ages 10, 8 and 2. My 8 year old is very nervous of any Doctor, And Dr Baker made her feel very comfortable! Very impressed! We love the staff and Doctors. Highly recommend The Dental Ark

From the outside, the place looks cool. It's an Ark and there are animals and it was exciting for my children. Unfortunately, the staff and their customer service quickly turned this fun little dream place into a nightmare. We had an appointment at 0800 today but my little girl wasn't actually seen until noon. That's four hours later. My wife asked a few hours in when she could expect to be finished as all of our other children were hungry and becoming crazy she received this response, "The dentist will take as long as he wants." My oldest daughter came in to have a front tooth pulled and was so excited for the tooth fairy. The saddest part was being told the dentist threw away her tooth and watching my child cry uncontrollably after being so excited for the dentist experience.

I am very sad to change my review today. Up until today we have had great experience with taking our 3 children to Dental Ark. Dr. Baker has been wonderful as well as the hygienist. But staff over the phone depreciated the value of this place with the lack of customer service. Even when speaking to a “office manager” he laughed at our situation instead of helping solve the problem. As of today I do not recommend this place.

Untrustworthy...period! We've been taking our kids to the Dental Ark for a few years now and I've noticed certain poor reviews in the past but didn't put too much thought into it until I encountered a similar situation. We had an routine cleaning appointment last week for our 4 year old and were shocked when they told us that our 4 year old had 3 decayed teeth and would need to shave down the teeth and put caps on those three teeth. They informed my wife that our 4 y/o would need to be sedated and given nitrous oxide. They also mentioned that my wife would not be allowed in the room during the procedure and my wife insisted that she be present. The Ark found a dentist that would allow my wife to view from a window and my wife scheduled the appointment. Later that evening, still feeling uncomfortable, we checked our daughters teeth a bit closer and could see nothing, we asked her if her teeth ever felt funny and she told us that they hadn't. My daughter always complains about the smallest things that bother her. We found this odd that she has never complained about her teeth after the Dental Ark's diagnosis. We requested her X-rays the following day and sent them over to two other separate dentists and they both mentioned that it was impossible to diagnose any decay because of the poor quality of the X-ray. Remember, I mentioned that we inspected our daughter's teeth that evening and saw nothing out of the ordinary. Mind you, I'm not professionally trained to diagnose any complications with teeth but if 2 separate dentists informed me that it would be impossible to diagnose ANYTHING with the poor quality of X-rays I was provided, surely the diagnoses of 3 decayed teeth would be able to be seen visually? Bottom line is this, There have been implications of the Dental Ark performing unneeded treatments on kids. I never experienced this until now. Before that things appeared fine, which reminds me, My kids have cleanings every six months. Why was there never a mention of "we need to keep an eye on this tooth or these specific teeth." The dentist that recommended the caps said the decay was too far gone to just do a filling. Surely, this should have been noticed at the last visit then? My honest recommendation is to find a smaller dentist office to send your kids to. This place seems to just care about how many people they can treat and will say whatever they can to bill for unneeded treatments. At the very least, get A SECOND OPINION. You will most likely have to pay out of pocket for it but aren't your children worth it? I feel they are banking on the idea of people not seeking the second opinion to call their bluff. I truly hope this review helps at least one kid from not going through unneeded treatment. How evil can people be to perform unneeded treatment on innocent children? *Update to Dental Ark's response- your response is generic and seems outdated. I've seen this response on several negative reviews dating back a few years. Apparently, your staff ignores your policy about the parent being able to accompany their child then. No need for the dentist to contact us, we're taking our kids and their well being to another dentist. I'm curious what she would say though as she wasn't the one treating my child. Is she going to go off the poor quality x-rays your office provided me?

I truly love this place. I Have taken my son here for 7yrs now. He is Autistic. So he’s a lot of work. But they are very patient & sweet no matter what. I recommend Dental Ark to everyone!