Search

Review of Aspen Dental

Aspen Dental: Providing Comprehensive Dental Care in Tyler, Texas

Aspen Dental is a full-service dental clinic located in Tyler, Texas. The clinic offers a wide range of dental services, including general dentistry, cosmetic dentistry, pediatric dentistry, denture care, and emergency dental services. The clinic is open from Monday to Friday, from 8:00 am to 6:00 pm, and on Saturdays by appointment only.

The clinic has a team of experienced and highly skilled dentists who are committed to providing the best possible dental care to their patients. They use the latest dental technology and techniques to ensure that their patients receive the highest quality of care. The clinic also has a friendly and welcoming staff who are always ready to assist patients with their dental needs.

Aspen Dental offers a range of dental services, including routine dental check-ups, teeth cleaning, fillings, root canals, extractions, and dental implants. The clinic also offers cosmetic dentistry services, such as teeth whitening, veneers, and Invisalign. Additionally, they provide pediatric dentistry services to help children maintain healthy teeth and gums.

The clinic has received mixed reviews from its customers. While some customers have praised the clinic for its friendly staff, knowledgeable dentists, and quality dental care, others have criticized the clinic for its poor customer service, long wait times, and high prices. However, the clinic has taken steps to address these issues and improve its services.

If you are looking for a reliable and comprehensive dental clinic in Tyler, Texas, Aspen Dental is an excellent choice. With its experienced dentists, state-of-the-art technology, and friendly staff, you can be sure that you will receive the best possible dental care.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Has online care

Aspen Dental Reviews - 200

3.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Cynthia Davis

The service at Aspen Dental is awesome! My experience with the doctors, attendants, hygienists and managing consultants is always pleasant...however, I gave them a four this time because the girl at the front desk could use some training on how to deal with the patients. Her demeanor was cold, disingenuous and aloof. She ignored me and left me standing aimlessly at the desk after I asked her a question about my care. However, once I got past her, the atmosphere was totally different and the office manager apologized.

Breanna Snyder

This was my 1st time coming to this dentist office. Everyone was great! My dentist was able to squeeze me in on getting my tooth pulled that had me in horrible pain. She was able to get it done right then and there . The scheduling lady was super friendly and helpfully and really understanding! But the dentist and her helper were amazing!! Sorry I don’t remember names! 😕 I will most definitely be coming back to get the rest of my teeth fixed! Thank you for your great service!

Wiley Ballard

My visit today was great. All of the staff that I was in contact with were very friendly, helpful and professional. All the options were explained and I never felt pressured to do anything. I am looking forward to returning next week to get my dental procedure done.

Charlene Skay

First time in Aspen Dental, very inviting all the staff here is super nice. I needed to get a procedure done for snap in dentures in 1 week before today, each Dr or colleague I talked too had thorough information. Want to give a great shout out to Lauren she worked with me on getting financial quotes, taking care of discount and any time I called with a question she was there to answer. Thank you Dr. Gadusu and her assistant completed my surgery today. They did an outstanding job making sure I was comfortable, she is great about making sure it's right and correct. Love that she has heart and pride in what she does. My smile will be gorgeous. Very happy and want to thank you all 😀

A Donoghue

Had a wonderful experience. Would recommend Aspen Dental to anybody looking for a dentist or afraid of the dentist.

Cindy Flanagin

The staff here is very friendly. Ms. Whitney was so personable & helpful. I broke a tooth & they got me in the day after I called. I wound up needing more work than I thought & they worked with me & took care of me that day. This really helped due to the fact I work a lot. The doctors & nurses did a great job as well. Thank you

Anne Brown

The staff was super. Had a full set of dentures made..they have never fit my mouth. Went back several times to get them to remove some of the bottom and top..
I have yet to be able to wear them. They are way too big for my mouth..that was 2 years ago..did not help with finances and with me being on small amount of social security..it really hurt my pocket book. If you have a small mouth please do not go there. Wasted my 4000 dollars..

VaVa SD

The doctor that worked on my teeth was kind and knowledgeable. However, I have been having an issue with billing for months. When I questioned in depth, I was told to hold on two different occasions and then hung up on. No one calls back. I have a standing account, have made payments, and they clearly have my phone number to call back. There has been multiple billing adjustments since I have paid hundreds out of -pocket and no one can explain why. Instead of giving me an accurate and thorough billing explanation, the lady simply repeats herself. It’s frustrating to work with a company that can’t offer clear billing explanations, hang up on you in frustration, and refuse to follow up on a dental complaint regarding services rendered (and paid- I have receipts) within the past few months. I’m very disappointed but I had to give a few stars for the kind dental assistant and dentist. In fast food terms, Aspen Dental is like Burger King in a world full of Chic-fil-As!!

Briana M

Worst dentist office I’ve ever been to. Rude and unprofessional. The whole time I was getting my extraction the dentist and his assistant were having conversation about random people and things that were not related to the job. I was so uncomfortable! The finance department is terrible, They only seem to be worried about the money and didn’t show any real concern for the patient. I wouldn’t recommend them to anyone , there are so many other dentist offices in Tyler that are AFFORABLE and provide wonderful customer service! I would give this one 0 stars if I could . Never going back , hate I even went here to begin with! The dentist I have now is so much better!!!!!

Kim Powell

I'm this visit my mother was in. She had a full extraction and Dentures put in. She had no problem whatsoever with them and neither did I they explained everything step-by-step that they was going to be doing let us know that they would be there if she needed them again. And they were so friendly which is why she decided to go ahead and do it there she liked everyone that she saw there. I would highly recommend Aspen Dental in Mount Pleasant Texas

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Aspen Dental Hours

  • Monday 8 AM to 6 PM
  • Tuesday 7 AM to 5 PM
  • Wednesday 7 AM to 5 PM
  • Thursday 7 AM to 5 PM
  • Friday 7 AM to 12 PM
  • Saturday
  • Sunday