Winter Haven Dental

I love love this dentist office I would like to thank Jaimee T and also Kristen these ladies treat my daughter and I like we’ve know each other forever always laughing . Their work is top of the charts this is what a dentist visit should feel like.

I have gone here multiple times and had to reschedule due to car issues. The phone staff was not only were rude, they charged me 50 dollars to reschedule. I couldn't call Sunday as I was stranded in lakeland hysterical crying broken down on the side of the road. I called Monday morning to cancel Tuesdays appt.

Take my 50 and I will never come back. I will spend my money somewhere else. Let the hygienist know why she lost her client!

Everything I said to your always rude phone staff I meant.

Do not go here!

Great dental office, amazing knowledgeable dentist, all around awesome atmosphere to be in. I have been going to this office for years and have always been taken care of. I will be coming to this office for the rest of my life ❤️

My first visit went ok. I enjoyed my visit and the wonderful personailty of the young woman who took my X-rays, she was an absolute doll. The dentist was professional so i don't have any complaints. The office itself was clean & had plenty seating. I was taken aback by the astronomically high prices because i have decent dental coverage. I was suppose to go and have an extraction done but something didn't sit right with me. Everyone i spoke to outside of WHD said the price i was suppose to pay for the extraction didn't sound right. so i called a few days prior to my apointment to ask some questions and the first lady who answered the phone was very polite, the office manager took the phone from the person who originally answered and started talking down to me in a very condescending manner. I explained to her i was simply trying to better understand the breakdown of everything as the paperwork i received had some confusing wording. She proceeded to go down the list of services in a very rapid, condescending tone and asked if that answered my questions. As a patient, if i can't call and ask questions without being treated like i commited a crime you won't be getting my hard earned money. The office manager is costing the dentist a ton of money. I'm glad things played out the way they did because instead of paying $400 or so i went elsewhere and only paid $30 and was treated 1000 x better. The other comments mentioning the rude female manager are accurate. If you dislike people so much maybe you shouldn't be in customer service. In closing, had i have been able to ask those questions without the nasty, unnecessary attitude of the female manager i would've gladly just paid the price for my care but I'm big on principle. It's the principle of the matter. the wait to be seen wasn't bad so if you can overlook the terrible attitude from the female manager or don't have to call in with any questions, you may be in luck. I do hope for a better outcome for other patients. Access to dental care in the u.s is difficult and i find that dissapointing but it is what it is.

Edit: my google name is not my government name so of course it won't show me as a patient on record. Not very bright lol

My teeth have never been cleaner! Diamond was thorough, sweet and professional. The new office is beautiful and clean. Very pleased with my latest visit!

Winter Haven Dental is an awesome dental office. All their staff is friendly and above par!!! I recommend to anyone looking for a dentist to try them

One of the best dental experiences i have ever had and i have had many. Jamiee T was kind, gentle, considerate and beautiful.

Avoid this place if you value your time. 3rd time coming, 3rd time sitting in the lobby 30+ minutes after my appointment time.

Dentist and hygiene lady were nice but the scheduling team is straight trash.

Doctors is very cold and as soon as you don’t qualify he has nothing to say once the nurse came with the information of not being approved he literally got up and walked away in such a way that was very unprofessional and very inconsiderate he doesn’t want to help anyone he just wants the money plz if u have gone through this there too leave a comment so other ppl don’t have to go through the Embarrassment or hurt I had to drag myself to go to not be embarrassed and still left feeling worst than when I went

I am a nervous reck over the years at the dentist because I have had such bad experiences with others. I moved to Florida and found this office and everyone has been nothing but sweet to me and made me feel comfortable. 2 years ago I had crowns done and this week I am back getting more teeth taken care of and I have great faith in Mr. Russell the Dentist and the whole staff. Fibi at the front that handles payments is the most carrying she works with you on payments and cost and is just wonderful.