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Review of Newbury Dental Associates
Newbury Dental Associates: Providing Comprehensive Dental Services in Boston
Newbury Dental Associates is a full-service dental clinic located in the heart of Boston. The clinic offers a wide range of dental services, including general dentistry, cosmetic dentistry, dental implants, periodontics, oral surgery, orthodontics, and teeth whitening. The clinic is open six days a week, from Monday to Saturday, and offers flexible hours to accommodate the busy schedules of its patients.
The clinic boasts a team of highly skilled and experienced dentists, hygienists, and support staff who are committed to providing the best possible care to their patients. The team uses state-of-the-art equipment and the latest techniques to ensure that patients receive the highest quality dental care. They take the time to listen to their patients' concerns and work with them to develop personalized treatment plans that meet their unique needs.
Patients rave about the friendly and welcoming atmosphere at Newbury Dental Associates. The staff is described as knowledgeable, caring, and attentive, and they go above and beyond to make patients feel comfortable and at ease. Patients appreciate the clinic's punctuality and the fact that they rarely have to wait long to be seen.
Newbury Dental Associates has received numerous five-star reviews from satisfied patients. Patients praise the clinic for its excellent service, knowledgeable staff, and state-of-the-art facilities. Many patients have been coming to the clinic for years and have built long-lasting relationships with the staff.
If you are looking for a comprehensive dental clinic that offers a wide range of services and personalized care, look no further than Newbury Dental Associates. With its convenient location, flexible hours, and friendly staff, the clinic is the perfect choice for all your dental needs.
Amenities
- Wheelchair-accessible elevator
- Wheelchair-accessible washroom
Sarah Fitzpatrick
Great experience! The staff is very warm and welcoming. I would highly recommended Newbury Dental for all of your dental needs.
Anne Sheridan
I cannot recommend Newbury Dental Associates more highly - from the efficiency of the Front Desk staff to the professional, diligent, compassionate care of the dentists and their hygienists.
Rebecca Yang
Since I have a complicated dental issue, I wanted to switch dentists from Dr. David Monin to Dr. Jonathan Millen, who has much more experience. I made an appointment with Dr. Millen. Dr. Monin instructed the office manager, Estela Simaku, to cancel the appointment because he did not want me to see Dr. Millen. Ms. Simaku canceled the appointment without telling me. I only found out it was canceled when I called myself to confirm the appointment.
But this is not nearly the worst of it. Dr. Monin told me that I would have to leave the clinic if I wanted to be seen by any other doctor there than himself. I said that is unacceptable for a dentist to prevent me from being seen by another dentist. I asked to speak to Dr. Millen directly.
Later that (Saturday) afternoon, Ms. Simaku called me from her personal phone. She said that Dr. Monin had spoken to Dr. Millen, and they both agreed that I should leave the clinic if I wanted to be seen by Dr. Millen. This did not make any sense to me on many levels. Why would Dr. Millen prefer that I leave the clinic than by seen by him? Why would Ms. Simaku be calling me from her personal phone on a Saturday afternoon (when the office is closed) to tell me that I should leave the clinic?
The reason became obvious to me: Dr. Monin preferred that I leave the clinic than switch to Dr. Millen. And Dr. Monin wanted me to believe that Dr. Millen agreed with him that I should leave the clinic so I would leave before getting to speak to Dr. Millen myself.
That evening, I reached out to Dr. Millen via LinkedIn and told him what Dr. Monin and Ms. Simaku had told me. An hour later, I received an email from Ms. Simaku stating that Dr. Millen "would be happy to meet with me." This email was sent around 9 pm on a Saturday night!
A few hours earlier, Ms. Simaku had told me that Dr. Millen thought I should leave the clinic. Now Dr. Millen was happy to see me? Either my message to Dr. Millen caused him to suddenly and drastically change his mind, or Dr. Monin and Ms. Simaku LIED to me.
I think it is clear to anyone with half a brain that Dr. Monin LIED about speaking to Dr. Millen so that I would leave the clinic and not be able to switch to Dr. Millen. Dr. Monin thought I was stupid enough to believe that Dr. Millen would rather I leave the clinic than be seen by him. Ms. Simaku is also guilty for being complicit in these UGLY LIES.
I have made all members of upper level management aware of this episode of gross ethical misconduct, including the CEO of 42 North Dental and the owners of Gentle Dental (who own and operate this clinic). I am filing complaints against Dr. Monin and Ms. Simaku with the American Dental Association and the Massachusetts Board of Registration in Dentistry.
I will not stop until it is confirmed to me that Dr. Monin and Ms. Simaku have been TERMINATED from their employment and until I receive a formal written apology from Newberry Dental Associates, Gentle Dental, and 42 North Dental. I am prepared to file complaints with the ADA and Massachusetts Board of Registration in Dentistry against 42 North Dental unless they do this in a timely manner. Dr. Monin should forfeit his license to practice dentistry for lying to a patient. I trust that it will be revoked soon.
J Yee
Love this place and Dr Millen. Stella and the staff are always welcoming and answers all of my questions. Newbury Dental is top notch and I always go back to see Dr Millen for dental work.
Edward
Although future appointments must be booked several months in advance the experience in the office was excellent - from reception, to cleaning, to payment. Staff were great and everything was punctual.
Kai Chao
The team here is always responsive, and attentive. I have a huge fear of dental work, and they’ve helped me regain better dental health, and keep the costs manageable with my insurance… Thanks!
Marian Dubois
Called yesterday for small dental emergency, new patient. Got in super quick, everything was on time, staff and dentist and assistant were great!
Reginald Bolden
This office is fairly new to me, but the several visits I've had have been a memorable experience. Very professional on all levels. The quality is impeccable. This last visit was just as great. Very pleased and look forward to continue with their services.
Lance t Craigwell
Dr. David Goldberg was Fantastic..he understood my financial and dental concerns...I have never enjoyed going to the dentist but when I left Gentle Dentist this week ...I felt a lot better...thank you again, Lance
Toni Parisi
They did an excellent job whitening my teeth. Even took the time to do an extra 15 minutes so they would be a nice shade of white. Dentist took pride in her work and making me feel pretty with a beautiful smile