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Review of Mountain View Family Dentistry and Orthodontics

Mountain View Family Dentistry and Orthodontics:

Mountain View Family Dentistry and Orthodontics is a dental clinic located in Rio Rancho, New Mexico. The clinic offers a variety of services including general dentistry, cosmetic dentistry, denture care, and teeth whitening. The clinic is open Monday through Friday from 7:00 am to 12:00 pm and closed on weekends.

The clinic has received mixed reviews from customers. Some customers have praised the clinic's staff for being friendly and professional. They have also commended the clinic for having a modern facility and reasonable prices. Customers have also appreciated the thoroughness of the X-rays and the calming atmosphere of the clinic.

However, other customers have had negative experiences with the clinic. One customer reported that their onlay was not seated properly and when they made an appointment to have it corrected, they were informed that the clinic would no longer work on their tooth. The customer felt that the clinic was unprofessional and did not take responsibility for their mistake.

Overall, Mountain View Family Dentistry and Orthodontics offers a range of dental services and has received both positive and negative reviews from customers. It is recommended that potential customers read reviews and research the clinic before making an appointment.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Mountain View Family Dentistry and Orthodontics Reviews - 193

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Reinhard Klein

I have been a patient of Dr. Luco for 2 years. After my first visit and initial cleaning/checkup, I was given a plan to address some neglected issues from my previous dentist. Co-pay was kept in mind so that I wouldn't go too far past my plan's coverage. The experienced staff, that had been with Doctor Luco for quite a few years, always took the time to answer questions and make me comfortable. I have never had any problems with the procedures that were performed. Once when I had cracked a temporary crown on a Saturday, I notified Doctor Luco and within 2 hours I was at his office getting a replacement! Thank you, Dr Luco and staff for the great service.

Arlene Samrock

The customer service and experience of Mountain View Family's Doctor and staff are wonderful. They are friendly and make sure you are comfortable and explain what they are going to do to help you. I highly recommend them for any service that you would need.

Alex Sundermann

May 26, 2021 I saw Dr. Marshall for my second implant. He did great work with no pain and quickly. He has been my dentist for years. Has always provided excellent service, including extractions, two implants, and a bridge. Thank you Dr. Marshall. I recommend you highly.

Amanda Otero

I have been going to the same dentist in Santa Fe for 20+ years. It was time for me to move on. Just my phone call call was enough to refer 4 people immediately. I scheduled one, another called and scheduled, two are calling this week and the other will ASAP. Keep up that great customer service that I thought was dissipating.
You all are amazing!!!!

Frederick Hogan Jr.

My family and I always have a great experience during our appointment. Wayne Luco has an out standing staff that continues to demonstrate a family as well as a professional atmosphere. I would recommend their team to anyone that needs service done right the first time.

Linda Simon

After more than a decade at this office - I will not be returning. They are now charging each patient a $10 FEE for protective equipment every visit. It is the provider's job to provide the equipment needed for safe delivery of services; it is NOT the patient's job to underwrite the costs of employee's equipment. Insurance and co-pays already covers the costs of services. They are simply trying to maximize profits at the patient's expense.

Eve t

This is Geraldine T the Doctor and entire staff were awesome due to prior fears and bad experiences with other dentists. They too all of my fears away I didn't feel anything and I had 6 extractions. I would send everyone that I know to this fabulous business

Sarah Rae

Everyone is very friendly. Dr. Marshall always gets me in when having problems even if I don’t have an appt best dentist I have ever been too. My daughter and I will appreciate him and his staff very much.

Joseph Villalba

Great Staff. front desk girls where so nice, Eduardo did a fantastic job with my cleaning, was very gentle and super informative. Dr. marshall was very thorough, overall a great office

Edward Belcher

Fast, reliable and friendly. The gentleman that cleaned my teeth is far an away the best Oral hygienist I have ever had clean my teeth. Fast, friendly, gentle and knowledgeable. Great service.

Thanks!!!

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