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4.8

200 reviews
Dentist

Review of Northside Family Dentistry

Northside Family Dentistry:

Northside Family Dentistry is a dental practice located in Crossville, Tennessee. The practice specializes in providing dental care services to patients of all ages. The office is open from Monday to Friday, with early morning appointments available for patients who need to schedule appointments before work or school. The practice is closed on weekends.

The staff at Northside Family Dentistry is friendly and professional, and they work hard to make patients feel comfortable and at ease during their visits. The practice offers a range of dental services, including routine cleanings, fillings, crowns, and extractions. The dentists at Northside Family Dentistry use the latest technology and techniques to provide patients with the best possible care.

The practice has received positive reviews from patients who appreciate the friendly and professional staff, the clean and inviting environment, and the high-quality dental care. Patients have also praised the dentists for their expertise and their ability to explain procedures and treatment options in a way that is easy to understand.

If you are looking for a dental practice that provides high-quality care in a friendly and welcoming environment, Northside Family Dentistry is an excellent choice. The practice is committed to providing patients with the best possible care, and they work hard to ensure that every patient feels comfortable and at ease during their visits.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom

Northside Family Dentistry Reviews - 200

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michelle Smith

Today was my first visit to Northside Family Dentistry. The entire staff was so friendly and helpful. Without a doubt the best of treatment at a dental office ever.
Beautiful facility and could not ask for better services.

Leeann Clark

Great experience today as a new patient! Everyone was so kind and took exceptionally good care of me every step of the way. My exam and cleaning were very thorough with no discomfort at all. Skylar, Peggy, and Courtney were terrific! I highly recommend Dr. Shanks and his entire staff!

Bob Beachey

Linda goes for a cleaning & exam with Christina. Linda has Alzheimer’s & Christina
is very patient and wonderful with her.

A Gib

I am very pleased with the quality and customer service I received with them. Me and my daughter highly recommend Dr. shank and his team if your new in town or looking for a new dentist. Give them a call and you will be surprise how good they are.

Candice Whitson

Heidi is an amazing dental assistant! She made me feel so comfortable for my procedure today!! I have had many dental procedures done, but I have never had a dental assistant that was so caring! She made sure that my experience was as comfortable as it could be! She had a great attitude the entire time too! I love her personality and her customer service!!! She is awesome!

Kathy Snyder

I was in for a long over due cleaning. Christine did a wonderful job. She listened to my concerns and addressed them in a personal, but profenial manner. Dr. Shanks was very kind and offered different options for my continued dental health. The front office staff were friendly and helpful. Thanks for a great experience from someone who has general dental anxiety.

Shanan “SL” LeFevere

I have 3 young children and they are all treated very well and leave the dentist with a smile. Christina did a wonderful job with my 3 kids, they have so much fun with her.

Matt Heaton

I am periodontist (gum/bone specialist) in Knoxville, and I am pleased to share that Dr. Shanks and his team do an excellent job in their efforts to manage/treat periodontal problems with their patients. Additionally they have the knowledge, when appropriate, to promptly refer their patients out for solutions to complex dental problems, which makes my/our role as a specialist so much easier and it is so much better for their patients!
On a personal note, I have had the pleasure of knowing Peggy (a hygienist with Northside) for many years, and she is an amazing hygienist!

Eileen Blackburn

I did my homework and read online reviews even before choosing Northside Family Dentistry as the new dentistry for our family. (We moved from IL to TN recently after 26 years in IL and left behind an IL dentist whom we loved and who got lots of referrals from us, lol.)

This office is very clean, it's comfortable like home (not a "clinical" feel), the staff is merry and bright (just like a Christmas song), and, if you are thirsty, you can grab a bottle of water coming in or going out their door. The dentist is Dr. Johnny Shanks, and his head honcho dental tech is Peggy, both well-seasoned teammates, along with additional staff.

They are very up-to-date with the latest technology, and, hey, this was only my FIRST visit! I look forward to the opportunity to giving them referrals to help their practice grow even more! :-)

Robert Renstrom

I'm new to the Crossville area and needed a dentist but didn't want to go all the way to Knoxville where I was more familiar with all the services. I checked all the reviews and NFD kept on popping up at the top. CAVEAT: I am extraordinarily picky when it comes to medical and dental services! I'm also demanding because it's MY health and wellbeing at stake. All that being said, I was pleasantly surprised when I turned in my paperwork (completed from and online source). Everyone was very congenial (no surprise there, it's Tennessee) but on a very personal but professional level. My experiences with dentistry is probably not much different from many others and we procrastinate about showing up or making the appointments. I was lead into a very professional, neat and attractive examination room filled with all kinds of high tech "stuff" that I'd never seen in a dentists office before. Everyone was informative, efficient and helpful. My exam was like no other and everything that I saw on the multiple high res screens was explained to me AND I could ask questions that were answered in a way that helped me understand what I was seeing (I should also caveat that I have some medical experience too). It became apparent that I was going to need two crowns. I opted to have it done on the spot so they got right to work. Here comes that needle that all of us love to hate.. . .and then it was gone. The "pinch" that I was warned about didn't materialize and the numbness began to take hold. My dental hygienist "Kylene" got to work placing the temporary crowns in while she softly sung the C&W song that was playing in the background in my ear :-) . OF COURSE I had to tease her about being serenaded in the dentists chair. I couldn't pass that up! Very long story short, this has been an experience a long time coming and they have a customer for life and a one man add agency singing their praises. . . just so long as the music keeps playin' Kylene! ;-)

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Northside Family Dentistry Hours

  • Monday 7 AM to 4 PM
  • Tuesday 7 AM to 4 PM
  • Wednesday 7 AM to 4 PM
  • Thursday 7 AM to 4 PM
  • Friday 8 AM to 3 PM
  • Saturday
  • Sunday